A Design Science Study of a Mobile Human Resource System for Internal Staffing and User Acceptance Article Swipe
Fu-Hsiang Wen
,
Tienhua Wu
,
Ian Ho
,
G.T.S. Ho
,
Tyrone T. Lin
,
Flora Chia-I Chang
,
Yi‐Chun Tsai
,
Wei-Chih Hsu
·
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.4018/jcit.389148
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.4018/jcit.389148
This study addresses the limited research on IT-enabled support for internal staffing by employing a design science research (DSR) methodology to design, develop, and evaluate a mobile-based staffing and task assignment management system (M-STAMS). Tailored to a public university's human resource operations, the artifact leverages cloud and mobile technologies to enhance staff-task matching, operational efficiency, and coordination. A survey of 180 users was conducted using an extended Technology Acceptance Model (TAM) that incorporates user habits as an external factor to assess both technical effectiveness and user acceptance. The results demonstrate that perceived ease of use, usefulness, and habitual technology behavior significantly influence adoption intentions. The findings contribute to digital HRM research by validating the role of mobile technologies in staffing effectiveness and emphasizing the value of DSR in bridging the gap between information systems and human resource specialists to develop socio-technical HR solutions tailored to organizational needs and constraints.
Related Topics
Concepts
No concepts available.
Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.4018/jcit.389148
- OA Status
- diamond
- OpenAlex ID
- https://openalex.org/W4414508265
All OpenAlex metadata
Raw OpenAlex JSON
- OpenAlex ID
-
https://openalex.org/W4414508265Canonical identifier for this work in OpenAlex
- DOI
-
https://doi.org/10.4018/jcit.389148Digital Object Identifier
- Title
-
A Design Science Study of a Mobile Human Resource System for Internal Staffing and User AcceptanceWork title
- Type
-
articleOpenAlex work type
- Language
-
enPrimary language
- Publication year
-
2025Year of publication
- Publication date
-
2025-09-25Full publication date if available
- Authors
-
Fu-Hsiang Wen, Tienhua Wu, Ian Ho, G.T.S. Ho, Tyrone T. Lin, Flora Chia-I Chang, Yi‐Chun Tsai, Wei-Chih HsuList of authors in order
- Landing page
-
https://doi.org/10.4018/jcit.389148Publisher landing page
- Open access
-
YesWhether a free full text is available
- OA status
-
diamondOpen access status per OpenAlex
- OA URL
-
https://doi.org/10.4018/jcit.389148Direct OA link when available
- Cited by
-
0Total citation count in OpenAlex
Full payload
| id | https://openalex.org/W4414508265 |
|---|---|
| doi | https://doi.org/10.4018/jcit.389148 |
| ids.doi | https://doi.org/10.4018/jcit.389148 |
| ids.openalex | https://openalex.org/W4414508265 |
| fwci | 0.0 |
| type | article |
| title | A Design Science Study of a Mobile Human Resource System for Internal Staffing and User Acceptance |
| biblio.issue | 1 |
| biblio.volume | 27 |
| biblio.last_page | 29 |
| biblio.first_page | 1 |
| topics[0].id | https://openalex.org/T14484 |
| topics[0].field.id | https://openalex.org/fields/17 |
| topics[0].field.display_name | Computer Science |
| topics[0].score | 0.3668999969959259 |
| topics[0].domain.id | https://openalex.org/domains/3 |
| topics[0].domain.display_name | Physical Sciences |
| topics[0].subfield.id | https://openalex.org/subfields/1710 |
| topics[0].subfield.display_name | Information Systems |
| topics[0].display_name | Technology and Data Analysis |
| topics[1].id | https://openalex.org/T13243 |
| topics[1].field.id | https://openalex.org/fields/36 |
| topics[1].field.display_name | Health Professions |
| topics[1].score | 0.35420000553131104 |
| topics[1].domain.id | https://openalex.org/domains/4 |
| topics[1].domain.display_name | Health Sciences |
| topics[1].subfield.id | https://openalex.org/subfields/3605 |
| topics[1].subfield.display_name | Health Information Management |
| topics[1].display_name | Innovation in Digital Healthcare Systems |
| topics[2].id | https://openalex.org/T13565 |
| topics[2].field.id | https://openalex.org/fields/17 |
| topics[2].field.display_name | Computer Science |
| topics[2].score | 0.3434999883174896 |
| topics[2].domain.id | https://openalex.org/domains/3 |
| topics[2].domain.display_name | Physical Sciences |
| topics[2].subfield.id | https://openalex.org/subfields/1710 |
| topics[2].subfield.display_name | Information Systems |
| topics[2].display_name | Education and Learning Interventions |
| is_xpac | False |
| apc_list | |
| apc_paid | |
| language | en |
| locations[0].id | doi:10.4018/jcit.389148 |
| locations[0].is_oa | True |
| locations[0].source.id | https://openalex.org/S133138818 |
| locations[0].source.issn | 1548-7717, 1548-7725 |
| locations[0].source.type | journal |
| locations[0].source.is_oa | True |
| locations[0].source.issn_l | 1548-7717 |
| locations[0].source.is_core | True |
| locations[0].source.is_in_doaj | False |
| locations[0].source.display_name | Journal of Cases on Information Technology |
| locations[0].source.host_organization | https://openalex.org/P4310320424 |
| locations[0].source.host_organization_name | IGI Global |
| locations[0].source.host_organization_lineage | https://openalex.org/P4310320424 |
| locations[0].source.host_organization_lineage_names | IGI Global |
| locations[0].license | cc-by |
| locations[0].pdf_url | |
| locations[0].version | publishedVersion |
| locations[0].raw_type | journal-article |
| locations[0].license_id | https://openalex.org/licenses/cc-by |
| locations[0].is_accepted | True |
| locations[0].is_published | True |
| locations[0].raw_source_name | Journal of Cases on Information Technology |
| locations[0].landing_page_url | https://doi.org/10.4018/jcit.389148 |
| indexed_in | crossref |
| authorships[0].author.id | https://openalex.org/A5006432506 |
| authorships[0].author.orcid | |
| authorships[0].author.display_name | Fu-Hsiang Wen |
| authorships[0].affiliations[0].institution_ids | https://openalex.org/I4387154394 |
| authorships[0].affiliations[0].raw_affiliation_string | National Kaohsiung University of Science and Technology, Taiwan |
| authorships[0].institutions[0].id | https://openalex.org/I4387154394 |
| authorships[0].institutions[0].ror | https://ror.org/00hfj7g70 |
| authorships[0].institutions[0].type | education |
| authorships[0].institutions[0].lineage | https://openalex.org/I4387154394 |
| authorships[0].institutions[0].country_code | |
| authorships[0].institutions[0].display_name | National Kaohsiung University of Science and Technology |
| authorships[0].author_position | first |
| authorships[0].raw_author_name | Fu-Hsiang Wen |
| authorships[0].is_corresponding | False |
| authorships[0].raw_affiliation_strings | National Kaohsiung University of Science and Technology, Taiwan |
| authorships[1].author.id | https://openalex.org/A5090137948 |
| authorships[1].author.orcid | https://orcid.org/0000-0002-6577-4299 |
| authorships[1].author.display_name | Tienhua Wu |
| authorships[1].affiliations[0].raw_affiliation_string | Air Force Institute of Technology, Taiwan |
| authorships[1].author_position | middle |
| authorships[1].raw_author_name | Tienhua Wu |
| authorships[1].is_corresponding | False |
| authorships[1].raw_affiliation_strings | Air Force Institute of Technology, Taiwan |
| authorships[2].author.id | https://openalex.org/A5059924868 |
| authorships[2].author.orcid | https://orcid.org/0000-0003-4182-6151 |
| authorships[2].author.display_name | Ian Ho |
| authorships[2].affiliations[0].raw_affiliation_string | Air Force Institute of Technology, Taiwan |
| authorships[2].author_position | middle |
| authorships[2].raw_author_name | I-Ying Ho |
| authorships[2].is_corresponding | False |
| authorships[2].raw_affiliation_strings | Air Force Institute of Technology, Taiwan |
| authorships[3].author.id | https://openalex.org/A5021070500 |
| authorships[3].author.orcid | https://orcid.org/0000-0002-8550-4974 |
| authorships[3].author.display_name | G.T.S. Ho |
| authorships[3].affiliations[0].raw_affiliation_string | Air Force Institute of Technology, Taiwan |
| authorships[3].author_position | middle |
| authorships[3].raw_author_name | Guan-Jing Ho |
| authorships[3].is_corresponding | False |
| authorships[3].raw_affiliation_strings | Air Force Institute of Technology, Taiwan |
| authorships[4].author.id | https://openalex.org/A5046453169 |
| authorships[4].author.orcid | https://orcid.org/0000-0003-4174-384X |
| authorships[4].author.display_name | Tyrone T. Lin |
| authorships[4].affiliations[0].raw_affiliation_string | Air Force Institute of Technology, Taiwan |
| authorships[4].author_position | middle |
| authorships[4].raw_author_name | Tzu-Chin Lin |
| authorships[4].is_corresponding | False |
| authorships[4].raw_affiliation_strings | Air Force Institute of Technology, Taiwan |
| authorships[5].author.id | https://openalex.org/A5022209359 |
| authorships[5].author.orcid | |
| authorships[5].author.display_name | Flora Chia-I Chang |
| authorships[5].affiliations[0].raw_affiliation_string | Air Force Institute of Technology, Taiwan |
| authorships[5].author_position | middle |
| authorships[5].raw_author_name | Fang-Chen Chang |
| authorships[5].is_corresponding | False |
| authorships[5].raw_affiliation_strings | Air Force Institute of Technology, Taiwan |
| authorships[6].author.id | https://openalex.org/A5046235861 |
| authorships[6].author.orcid | |
| authorships[6].author.display_name | Yi‐Chun Tsai |
| authorships[6].affiliations[0].raw_affiliation_string | Air Force Institute of Technology, Taiwan |
| authorships[6].author_position | middle |
| authorships[6].raw_author_name | Yu-Shin Tsai |
| authorships[6].is_corresponding | False |
| authorships[6].raw_affiliation_strings | Air Force Institute of Technology, Taiwan |
| authorships[7].author.id | https://openalex.org/A5053006080 |
| authorships[7].author.orcid | https://orcid.org/0000-0002-8906-4320 |
| authorships[7].author.display_name | Wei-Chih Hsu |
| authorships[7].affiliations[0].institution_ids | https://openalex.org/I4387154394 |
| authorships[7].affiliations[0].raw_affiliation_string | National Kaohsiung University of Science and Technology, Taiwan |
| authorships[7].institutions[0].id | https://openalex.org/I4387154394 |
| authorships[7].institutions[0].ror | https://ror.org/00hfj7g70 |
| authorships[7].institutions[0].type | education |
| authorships[7].institutions[0].lineage | https://openalex.org/I4387154394 |
| authorships[7].institutions[0].country_code | |
| authorships[7].institutions[0].display_name | National Kaohsiung University of Science and Technology |
| authorships[7].author_position | last |
| authorships[7].raw_author_name | Wei-Chih Hsu |
| authorships[7].is_corresponding | False |
| authorships[7].raw_affiliation_strings | National Kaohsiung University of Science and Technology, Taiwan |
| has_content.pdf | False |
| has_content.grobid_xml | False |
| is_paratext | False |
| open_access.is_oa | True |
| open_access.oa_url | https://doi.org/10.4018/jcit.389148 |
| open_access.oa_status | diamond |
| open_access.any_repository_has_fulltext | False |
| created_date | 2025-10-10T00:00:00 |
| display_name | A Design Science Study of a Mobile Human Resource System for Internal Staffing and User Acceptance |
| has_fulltext | False |
| is_retracted | False |
| updated_date | 2025-11-06T03:46:38.306776 |
| primary_topic.id | https://openalex.org/T14484 |
| primary_topic.field.id | https://openalex.org/fields/17 |
| primary_topic.field.display_name | Computer Science |
| primary_topic.score | 0.3668999969959259 |
| primary_topic.domain.id | https://openalex.org/domains/3 |
| primary_topic.domain.display_name | Physical Sciences |
| primary_topic.subfield.id | https://openalex.org/subfields/1710 |
| primary_topic.subfield.display_name | Information Systems |
| primary_topic.display_name | Technology and Data Analysis |
| cited_by_count | 0 |
| locations_count | 1 |
| best_oa_location.id | doi:10.4018/jcit.389148 |
| best_oa_location.is_oa | True |
| best_oa_location.source.id | https://openalex.org/S133138818 |
| best_oa_location.source.issn | 1548-7717, 1548-7725 |
| best_oa_location.source.type | journal |
| best_oa_location.source.is_oa | True |
| best_oa_location.source.issn_l | 1548-7717 |
| best_oa_location.source.is_core | True |
| best_oa_location.source.is_in_doaj | False |
| best_oa_location.source.display_name | Journal of Cases on Information Technology |
| best_oa_location.source.host_organization | https://openalex.org/P4310320424 |
| best_oa_location.source.host_organization_name | IGI Global |
| best_oa_location.source.host_organization_lineage | https://openalex.org/P4310320424 |
| best_oa_location.source.host_organization_lineage_names | IGI Global |
| best_oa_location.license | cc-by |
| best_oa_location.pdf_url | |
| best_oa_location.version | publishedVersion |
| best_oa_location.raw_type | journal-article |
| best_oa_location.license_id | https://openalex.org/licenses/cc-by |
| best_oa_location.is_accepted | True |
| best_oa_location.is_published | True |
| best_oa_location.raw_source_name | Journal of Cases on Information Technology |
| best_oa_location.landing_page_url | https://doi.org/10.4018/jcit.389148 |
| primary_location.id | doi:10.4018/jcit.389148 |
| primary_location.is_oa | True |
| primary_location.source.id | https://openalex.org/S133138818 |
| primary_location.source.issn | 1548-7717, 1548-7725 |
| primary_location.source.type | journal |
| primary_location.source.is_oa | True |
| primary_location.source.issn_l | 1548-7717 |
| primary_location.source.is_core | True |
| primary_location.source.is_in_doaj | False |
| primary_location.source.display_name | Journal of Cases on Information Technology |
| primary_location.source.host_organization | https://openalex.org/P4310320424 |
| primary_location.source.host_organization_name | IGI Global |
| primary_location.source.host_organization_lineage | https://openalex.org/P4310320424 |
| primary_location.source.host_organization_lineage_names | IGI Global |
| primary_location.license | cc-by |
| primary_location.pdf_url | |
| primary_location.version | publishedVersion |
| primary_location.raw_type | journal-article |
| primary_location.license_id | https://openalex.org/licenses/cc-by |
| primary_location.is_accepted | True |
| primary_location.is_published | True |
| primary_location.raw_source_name | Journal of Cases on Information Technology |
| primary_location.landing_page_url | https://doi.org/10.4018/jcit.389148 |
| publication_date | 2025-09-25 |
| publication_year | 2025 |
| referenced_works_count | 0 |
| abstract_inverted_index.A | 57 |
| abstract_inverted_index.a | 14, 25, 36 |
| abstract_inverted_index.HR | 141 |
| abstract_inverted_index.an | 65, 76 |
| abstract_inverted_index.as | 75 |
| abstract_inverted_index.by | 12, 111 |
| abstract_inverted_index.in | 118, 127 |
| abstract_inverted_index.of | 59, 93, 115, 125 |
| abstract_inverted_index.on | 6 |
| abstract_inverted_index.to | 20, 35, 49, 79, 107, 138, 144 |
| abstract_inverted_index.180 | 60 |
| abstract_inverted_index.DSR | 126 |
| abstract_inverted_index.HRM | 109 |
| abstract_inverted_index.The | 87, 104 |
| abstract_inverted_index.and | 23, 28, 46, 55, 84, 96, 121, 134, 147 |
| abstract_inverted_index.for | 9 |
| abstract_inverted_index.gap | 130 |
| abstract_inverted_index.the | 3, 42, 113, 123, 129 |
| abstract_inverted_index.was | 62 |
| abstract_inverted_index.This | 0 |
| abstract_inverted_index.both | 81 |
| abstract_inverted_index.ease | 92 |
| abstract_inverted_index.role | 114 |
| abstract_inverted_index.task | 29 |
| abstract_inverted_index.that | 71, 90 |
| abstract_inverted_index.use, | 94 |
| abstract_inverted_index.user | 73, 85 |
| abstract_inverted_index.(DSR) | 18 |
| abstract_inverted_index.(TAM) | 70 |
| abstract_inverted_index.Model | 69 |
| abstract_inverted_index.cloud | 45 |
| abstract_inverted_index.human | 39, 135 |
| abstract_inverted_index.needs | 146 |
| abstract_inverted_index.study | 1 |
| abstract_inverted_index.users | 61 |
| abstract_inverted_index.using | 64 |
| abstract_inverted_index.value | 124 |
| abstract_inverted_index.assess | 80 |
| abstract_inverted_index.design | 15 |
| abstract_inverted_index.factor | 78 |
| abstract_inverted_index.habits | 74 |
| abstract_inverted_index.mobile | 47, 116 |
| abstract_inverted_index.public | 37 |
| abstract_inverted_index.survey | 58 |
| abstract_inverted_index.system | 32 |
| abstract_inverted_index.between | 131 |
| abstract_inverted_index.design, | 21 |
| abstract_inverted_index.develop | 139 |
| abstract_inverted_index.digital | 108 |
| abstract_inverted_index.enhance | 50 |
| abstract_inverted_index.limited | 4 |
| abstract_inverted_index.results | 88 |
| abstract_inverted_index.science | 16 |
| abstract_inverted_index.support | 8 |
| abstract_inverted_index.systems | 133 |
| abstract_inverted_index.Tailored | 34 |
| abstract_inverted_index.adoption | 102 |
| abstract_inverted_index.artifact | 43 |
| abstract_inverted_index.behavior | 99 |
| abstract_inverted_index.bridging | 128 |
| abstract_inverted_index.develop, | 22 |
| abstract_inverted_index.evaluate | 24 |
| abstract_inverted_index.extended | 66 |
| abstract_inverted_index.external | 77 |
| abstract_inverted_index.findings | 105 |
| abstract_inverted_index.habitual | 97 |
| abstract_inverted_index.internal | 10 |
| abstract_inverted_index.research | 5, 17, 110 |
| abstract_inverted_index.resource | 40, 136 |
| abstract_inverted_index.staffing | 11, 27, 119 |
| abstract_inverted_index.tailored | 143 |
| abstract_inverted_index.addresses | 2 |
| abstract_inverted_index.conducted | 63 |
| abstract_inverted_index.employing | 13 |
| abstract_inverted_index.influence | 101 |
| abstract_inverted_index.leverages | 44 |
| abstract_inverted_index.matching, | 52 |
| abstract_inverted_index.perceived | 91 |
| abstract_inverted_index.solutions | 142 |
| abstract_inverted_index.technical | 82 |
| abstract_inverted_index.(M-STAMS). | 33 |
| abstract_inverted_index.Acceptance | 68 |
| abstract_inverted_index.IT-enabled | 7 |
| abstract_inverted_index.Technology | 67 |
| abstract_inverted_index.assignment | 30 |
| abstract_inverted_index.contribute | 106 |
| abstract_inverted_index.management | 31 |
| abstract_inverted_index.staff-task | 51 |
| abstract_inverted_index.technology | 98 |
| abstract_inverted_index.validating | 112 |
| abstract_inverted_index.acceptance. | 86 |
| abstract_inverted_index.demonstrate | 89 |
| abstract_inverted_index.efficiency, | 54 |
| abstract_inverted_index.emphasizing | 122 |
| abstract_inverted_index.information | 132 |
| abstract_inverted_index.intentions. | 103 |
| abstract_inverted_index.methodology | 19 |
| abstract_inverted_index.operational | 53 |
| abstract_inverted_index.operations, | 41 |
| abstract_inverted_index.specialists | 137 |
| abstract_inverted_index.usefulness, | 95 |
| abstract_inverted_index.constraints. | 148 |
| abstract_inverted_index.incorporates | 72 |
| abstract_inverted_index.mobile-based | 26 |
| abstract_inverted_index.technologies | 48, 117 |
| abstract_inverted_index.university's | 38 |
| abstract_inverted_index.coordination. | 56 |
| abstract_inverted_index.effectiveness | 83, 120 |
| abstract_inverted_index.significantly | 100 |
| abstract_inverted_index.organizational | 145 |
| abstract_inverted_index.socio-technical | 140 |
| cited_by_percentile_year | |
| countries_distinct_count | 0 |
| institutions_distinct_count | 8 |
| citation_normalized_percentile.value | 0.57334685 |
| citation_normalized_percentile.is_in_top_1_percent | False |
| citation_normalized_percentile.is_in_top_10_percent | True |