A Review of Enterprise Architecture for Strategic Performance Management in the Transportation Sector Digital Transformation Article Swipe
Maisa Mubarak Said AlKharbush
,
Mahmoud Hamed Zohdi Mahmoud
,
Nur Azaliah Abu Bakar
·
YOU?
·
· 2023
· Open Access
·
· DOI: https://doi.org/10.11113/oiji2023.11n1.245
YOU?
·
· 2023
· Open Access
·
· DOI: https://doi.org/10.11113/oiji2023.11n1.245
This paper reviews the use of Enterprise Architecture (EA) for strategic performance management in the transport sector's digital transformation, focusing on the Balanced Scorecard (BSC) theory. EA is essential for strategic planning and performance management in the transport industry, which is vital to the economy. The study analyses academic publications, industry reports, and case studies to assess EA's benefits, drawbacks, and novel solutions in transportation. The Balanced Scorecard framework, which measures and manages performance holistically, should be used to align EA projects. EA and the Balanced Scorecard theory may provide a solid foundation for strategic performance management in the transportation sector's digital transition. It aligns goals, objectives, and KPIs with strategic vision and mission. EA also helps identify important capabilities, processes, and IT systems to accomplish desired results. It also improves decision-making by offering an integrated perspective of the organisation's resources, capabilities, and dependencies. In the transportation industry, EA for strategic performance management faces obstacles, including imprecise communication, insufficient governance, and limited planning. Innovative solutions, including improved communication channels, stronger governance systems, and enhanced planning techniques, are recommended to tackle these issues. This review analysis sheds light on the transport sector's digital transition using EA and the Balanced Scorecard theory. It advises researchers, practitioners, and policymakers to use EA to improve performance management and maintain transportation industry growth.
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Metadata
- Type
- review
- Language
- en
- Landing Page
- https://doi.org/10.11113/oiji2023.11n1.245
- https://oiji.utm.my/index.php/oiji/article/download/245/176
- OA Status
- diamond
- Cited By
- 5
- References
- 44
- Related Works
- 10
- OpenAlex ID
- https://openalex.org/W4383957394
All OpenAlex metadata
Raw OpenAlex JSON
- OpenAlex ID
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https://openalex.org/W4383957394Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.11113/oiji2023.11n1.245Digital Object Identifier
- Title
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A Review of Enterprise Architecture for Strategic Performance Management in the Transportation Sector Digital TransformationWork title
- Type
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reviewOpenAlex work type
- Language
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enPrimary language
- Publication year
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2023Year of publication
- Publication date
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2023-06-27Full publication date if available
- Authors
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Maisa Mubarak Said AlKharbush, Mahmoud Hamed Zohdi Mahmoud, Nur Azaliah Abu BakarList of authors in order
- Landing page
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https://doi.org/10.11113/oiji2023.11n1.245Publisher landing page
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https://oiji.utm.my/index.php/oiji/article/download/245/176Direct link to full text PDF
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YesWhether a free full text is available
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diamondOpen access status per OpenAlex
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https://oiji.utm.my/index.php/oiji/article/download/245/176Direct OA link when available
- Concepts
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Balanced scorecard, Strategic planning, Process management, Performance indicator, Performance measurement, Strategy map, Corporate governance, Strategic management, Enterprise resource planning, Business, Knowledge management, Computer science, Marketing, FinanceTop concepts (fields/topics) attached by OpenAlex
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5Total citation count in OpenAlex
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2025: 2, 2024: 3Per-year citation counts (last 5 years)
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44Number of works referenced by this work
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10Other works algorithmically related by OpenAlex
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