Better addressing diverse accessibility issues in emerging apps Article Swipe

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Omar Haggag , John Grundy , Mohamed Abdelrazek , Sherif Haggag ·

YOU? · · 2022 · Open Access · · DOI: https://doi.org/10.1145/3524613.3527817

The COVID-19 pandemic resulted in introducing a large number of “emerging apps" to the mobile app market. These apps were developed and deployed quickly to address the urgency of the situation. This gave us an indication that the cycle of having new emerging apps will likely reoccur in every upcoming emergency in the future e.g. for advice and guidance during bush fires, floods, other pandemics, etc. We carried out an in-depth analysis of user reviews and version history release notes for 30 COVID-19 apps that were developed in a great hurry in 2020. We identified many diverse accessibility issues that exist, not just related to conventional challenged end-user accessibility issues, but including the ability to register, access, download, and use from different app stores in different countries and for different end-users. From this large-scale analysis, we developed a new advisory tool for software developers of emerging apps to avoid many of the wide accessibility issues presented in these COVID-19 apps. A user evaluation of our prototype tool with 13 real-world app developers indicates it will assist developers to address many of these issues prior to initial emerging app deployment.

Related Topics

Infectious Diseases (Medical Specialty)

Concepts

Download Mobile apps Software deployment Computer science App store World Wide Web Internet privacy Pandemic Coronavirus disease 2019 (COVID-19) Computer security Software engineering Disease Medicine Pathology Infectious disease (medical specialty)

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Type: article
Language: en
Landing Page: https://doi.org/10.1145/3524613.3527817
PDF: https://dl.acm.org/doi/pdf/10.1145/3524613.3527817
OA Status: gold
Cited By: 11
References: 21
Related Works: 10
OpenAlex ID: https://openalex.org/W4312967918

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OpenAlex ID: https://openalex.org/W4312967918

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DOI: https://doi.org/10.1145/3524613.3527817

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Title: Better addressing diverse accessibility issues in emerging apps

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Type: article

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Language: en

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Publication year: 2022

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Publication date: 2022-05-17

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Authors: Omar Haggag, John Grundy, Mohamed Abdelrazek, Sherif Haggag

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Landing page: https://doi.org/10.1145/3524613.3527817

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PDF URL: https://dl.acm.org/doi/pdf/10.1145/3524613.3527817

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OA URL: https://dl.acm.org/doi/pdf/10.1145/3524613.3527817

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Concepts: Download, Mobile apps, Software deployment, Computer science, App store, World Wide Web, Internet privacy, Pandemic, Coronavirus disease 2019 (COVID-19), Computer security, Software engineering, Disease, Medicine, Pathology, Infectious disease (medical specialty)

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Cited by: 11

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Citations by year (recent): 2025: 3, 2024: 3, 2023: 2, 2022: 3

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References (count): 21

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abstract_inverted_index.different	121, 125, 129
abstract_inverted_index.download,	117
abstract_inverted_index.emergency	50
abstract_inverted_index.including	111
abstract_inverted_index.indicates	172
abstract_inverted_index.presented	155
abstract_inverted_index.prototype	165
abstract_inverted_index.register,	115
abstract_inverted_index.challenged	106
abstract_inverted_index.developers	143, 171, 176
abstract_inverted_index.end-users.	130
abstract_inverted_index.evaluation	162
abstract_inverted_index.identified	94
abstract_inverted_index.indication	35
abstract_inverted_index.pandemics,	64
abstract_inverted_index.real-world	169
abstract_inverted_index.situation.	30
abstract_inverted_index.deployment.	188
abstract_inverted_index.introducing	5
abstract_inverted_index.large-scale	133
abstract_inverted_index.“emerging	10
abstract_inverted_index.conventional	105
abstract_inverted_index.accessibility	97, 108, 153
cited_by_percentile_year.max	97
cited_by_percentile_year.min	94
countries_distinct_count	1
institutions_distinct_count	4
sustainable_development_goals[0].id	https://metadata.un.org/sdg/3
sustainable_development_goals[0].score	0.7300000190734863
sustainable_development_goals[0].display_name	Good health and well-being
citation_normalized_percentile.value	0.91763627
citation_normalized_percentile.is_in_top_1_percent	False
citation_normalized_percentile.is_in_top_10_percent	True