Behaviour and Information Technology
Challenges and future directions for integration of large language models into socio-technical systems
December 2024 • Helma Torkamaan, Steffen Steinert, Maria Soledad Pera, Olya Kudina, Samuel Kernan Freire, Himanshu Verma, Sage Kelly, Marie-Therese Sekwenz, Jie Yang…
Large Language Models (LLMs) are expected to significantly impact various socio-technical systems, offering transformative possibilities for improved interaction between humans and technology. However, their integration poses complex challenges due to the intricate interplay between societal structures, human behaviour, and technological innovation. This research explores these multifaceted challenges, emphasising the need for a human-centered approach in integrating LLMs to ensure that technological advancements …