Challenges and Implications of Measuring User Experience for Wellbeing Research Article Swipe

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Effie Lai‐Chong Law ·

YOU? · · 2021 · Open Access · · DOI: https://doi.org/10.37789/rochi.2021.1.1.2

The notion of User Experience (UX) is increasingly applied to wellbeing-driven AI-infused technology.Despite the trend, approaches to measuring UX still draw heavily on the conceptual and methodological frameworks of emotions; a variety of self-reported scales and psychophysiological tools exist.Chatbots are used as an example to illustrate the challenges pertaining to human-AI UX; implications for addressing them are inferred.

Related Topics

Computer Science

Human–Computer Interaction

Data Science

Knowledge Management

Artificial Intelligence

Concepts

Variety (cybernetics) User experience design Computer science Human–computer interaction Data science Knowledge management Artificial intelligence

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Type: article
Language: en
Landing Page: http://doi.org/10.37789/rochi.2021.1.1.2
PDF: https://doi.org/10.37789/rochi.2021.1.1.2
OA Status: gold
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DOI: https://doi.org/10.37789/rochi.2021.1.1.2

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Title: Challenges and Implications of Measuring User Experience for Wellbeing Research

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Type: article

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Language: en

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Publication year: 2021

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Publication date: 2021-01-01

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Authors: Effie Lai‐Chong Law

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Landing page: https://doi.org/10.37789/rochi.2021.1.1.2

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PDF URL: https://doi.org/10.37789/rochi.2021.1.1.2

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Concepts: Variety (cybernetics), User experience design, Computer science, Human–computer interaction, Data science, Knowledge management, Artificial intelligence

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