Chapter 2: Systems Thinking and Behaviour Article Swipe

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Behaviourworks Australia , Stefan Kaufman , Denise Goodwin , Peter Slattery , J Downes ·

YOU? · · 2021 · Open Access · · DOI: https://doi.org/10.26180/13661561.v2 · OA: W3128534585

<p>As a society, we are dealing with increasingly complex\nproblems and working in environments where there are many competing agendas. To\nbuild a shared understanding of the problem and uncover insights on the changes\nthat organisations can make - and those which may be out of their control - we\nuse systems, process, actor and\ninfluence mapping to identify the individuals, groups and organisations\ninvolved in the problem - and who may be part of the solution.</p>