Cultivating Solutions: Farmer-Driven Constraints and Suggestions for Kisan Call Centre Advisories Article Swipe

PDF

Vishal Yadav , R. K. Doharey , Jyoti Vishwakarma , N. R. Meena , Manoj Kumar , Yogesh Kumar ·

YOU? · · 2024 · Open Access · · DOI: https://doi.org/10.9734/jeai/2024/v46i22316

The timely availability of relevant information along with effective communication have been critical factors for boosting agricultural productivity. Despite an enormous amount of information, identifying its relevance, application, and delivery methods to people in need has been a considerable difficulty. Farmers require a wide range of information throughout the agricultural process, including enhanced cultivation procedures, weather forecasts, hybrid seeds, cultivation inputs, pest and disease management storage facilities, and produce pricing. The Kisan Call Centre is projected to narrow down the information divide between trained agriculturists and farmers. The present study was undertaken, to contribute to the reorganization and integration of essential modifications, aiming to extend outreach to underserved populations. It was found that major constraints as perceived by respondent were“, the first rank is given to the sometimes call diverted to other state (57.33 MPS) followed by Kisan Call Center is not providing the information regarding the Seed, pesticide etc. It was found that the suggestion “The first rank is given to the irrelevant questions /discussions must be avoided during call (85.33 MPS) followed by the use of technical words should be replaced with the local words by Call Center Agent (81.33 MPS) etc. This will enhance the efficient distribution of information, ultimately making the Kisan Call Centre (KCC) more effective for users by ensuring the delivery of timely and pertinent information.

Related Topics

Call Centre

Agricultural Engineering

Concepts

Call centre Agricultural engineering Computer science Mathematics Economics Telecommunications Engineering

Metadata

Type: article
Language: en
Landing Page: https://doi.org/10.9734/jeai/2024/v46i22316
PDF: https://journaljeai.com/index.php/JEAI/article/download/2316/4628
OA Status: diamond
Cited By: 1
References: 2
Related Works: 10
OpenAlex ID: https://openalex.org/W4391738923

All OpenAlex metadata

Raw OpenAlex JSON

OpenAlex ID: https://openalex.org/W4391738923

Canonical identifier for this work in OpenAlex
DOI: https://doi.org/10.9734/jeai/2024/v46i22316

Digital Object Identifier
Title: Cultivating Solutions: Farmer-Driven Constraints and Suggestions for Kisan Call Centre Advisories

Work title
Type: article

OpenAlex work type
Language: en

Primary language
Publication year: 2024

Year of publication
Publication date: 2024-02-12

Full publication date if available
Authors: Vishal Yadav, R. K. Doharey, Jyoti Vishwakarma, N. R. Meena, Manoj Kumar, Yogesh Kumar

List of authors in order
Landing page: https://doi.org/10.9734/jeai/2024/v46i22316

Publisher landing page
PDF URL: https://journaljeai.com/index.php/JEAI/article/download/2316/4628

Direct link to full text PDF
Open access: Yes

Whether a free full text is available
OA status: diamond

Open access status per OpenAlex
OA URL: https://journaljeai.com/index.php/JEAI/article/download/2316/4628

Direct OA link when available
Concepts: Call centre, Agricultural engineering, Computer science, Mathematics, Economics, Telecommunications, Engineering

Top concepts (fields/topics) attached by OpenAlex
Cited by: 1

Total citation count in OpenAlex
Citations by year (recent): 2025: 1

Per-year citation counts (last 5 years)
References (count): 2

Number of works referenced by this work
Related works (count): 10

Other works algorithmically related by OpenAlex

Full payload

id	https://openalex.org/W4391738923
doi	https://doi.org/10.9734/jeai/2024/v46i22316
ids.doi	https://doi.org/10.9734/jeai/2024/v46i22316
ids.openalex	https://openalex.org/W4391738923
fwci	1.51978128
type	article
title	Cultivating Solutions: Farmer-Driven Constraints and Suggestions for Kisan Call Centre Advisories
biblio.issue	2
biblio.volume	46
biblio.last_page	146
biblio.first_page	141
topics[0].id	https://openalex.org/T11421
topics[0].field.id	https://openalex.org/fields/33
topics[0].field.display_name	Social Sciences
topics[0].score	0.35190001130104065
topics[0].domain.id	https://openalex.org/domains/2
topics[0].domain.display_name	Social Sciences
topics[0].subfield.id	https://openalex.org/subfields/3321
topics[0].subfield.display_name	Public Administration
topics[0].display_name	Labor Movements and Unions
is_xpac	False
apc_list
apc_paid
concepts[0].id	https://openalex.org/C2779808267
concepts[0].level	2
concepts[0].score	0.551990270614624
concepts[0].wikidata	https://www.wikidata.org/wiki/Q476796
concepts[0].display_name	Call centre
concepts[1].id	https://openalex.org/C88463610
concepts[1].level	1
concepts[1].score	0.46734291315078735
concepts[1].wikidata	https://www.wikidata.org/wiki/Q194118
concepts[1].display_name	Agricultural engineering
concepts[2].id	https://openalex.org/C41008148
concepts[2].level	0
concepts[2].score	0.4117498993873596
concepts[2].wikidata	https://www.wikidata.org/wiki/Q21198
concepts[2].display_name	Computer science
concepts[3].id	https://openalex.org/C33923547
concepts[3].level	0
concepts[3].score	0.3834246098995209
concepts[3].wikidata	https://www.wikidata.org/wiki/Q395
concepts[3].display_name	Mathematics
concepts[4].id	https://openalex.org/C162324750
concepts[4].level	0
concepts[4].score	0.3234829902648926
concepts[4].wikidata	https://www.wikidata.org/wiki/Q8134
concepts[4].display_name	Economics
concepts[5].id	https://openalex.org/C76155785
concepts[5].level	1
concepts[5].score	0.19963979721069336
concepts[5].wikidata	https://www.wikidata.org/wiki/Q418
concepts[5].display_name	Telecommunications
concepts[6].id	https://openalex.org/C127413603
concepts[6].level	0
concepts[6].score	0.18543541431427002
concepts[6].wikidata	https://www.wikidata.org/wiki/Q11023
concepts[6].display_name	Engineering
keywords[0].id	https://openalex.org/keywords/call-centre
keywords[0].score	0.551990270614624
keywords[0].display_name	Call centre
keywords[1].id	https://openalex.org/keywords/agricultural-engineering
keywords[1].score	0.46734291315078735
keywords[1].display_name	Agricultural engineering
keywords[2].id	https://openalex.org/keywords/computer-science
keywords[2].score	0.4117498993873596
keywords[2].display_name	Computer science
keywords[3].id	https://openalex.org/keywords/mathematics
keywords[3].score	0.3834246098995209
keywords[3].display_name	Mathematics
keywords[4].id	https://openalex.org/keywords/economics
keywords[4].score	0.3234829902648926
keywords[4].display_name	Economics
keywords[5].id	https://openalex.org/keywords/telecommunications
keywords[5].score	0.19963979721069336
keywords[5].display_name	Telecommunications
keywords[6].id	https://openalex.org/keywords/engineering
keywords[6].score	0.18543541431427002
keywords[6].display_name	Engineering
language	en
locations[0].id	doi:10.9734/jeai/2024/v46i22316
locations[0].is_oa	True
locations[0].source.id	https://openalex.org/S4210169779
locations[0].source.issn	2457-0591
locations[0].source.type	journal
locations[0].source.is_oa	True
locations[0].source.issn_l	2457-0591
locations[0].source.is_core	False
locations[0].source.is_in_doaj	False
locations[0].source.display_name	Journal of Experimental Agriculture International
locations[0].source.host_organization	https://openalex.org/P4310320855
locations[0].source.host_organization_name	Sciencedomain International
locations[0].source.host_organization_lineage	https://openalex.org/P4310320855
locations[0].license	cc-by
locations[0].pdf_url	https://journaljeai.com/index.php/JEAI/article/download/2316/4628
locations[0].version	publishedVersion
locations[0].raw_type	journal-article
locations[0].license_id	https://openalex.org/licenses/cc-by
locations[0].is_accepted	True
locations[0].is_published	True
locations[0].raw_source_name	Journal of Experimental Agriculture International
locations[0].landing_page_url	https://doi.org/10.9734/jeai/2024/v46i22316
indexed_in	crossref
authorships[0].author.id	https://openalex.org/A5101517396
authorships[0].author.orcid	https://orcid.org/0000-0001-7357-1670
authorships[0].author.display_name	Vishal Yadav
authorships[0].affiliations[0].raw_affiliation_string	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[0].author_position	first
authorships[0].raw_author_name	Vishal Yadav
authorships[0].is_corresponding	False
authorships[0].raw_affiliation_strings	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[1].author.id	https://openalex.org/A5008848167
authorships[1].author.orcid
authorships[1].author.display_name	R. K. Doharey
authorships[1].affiliations[0].raw_affiliation_string	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[1].author_position	middle
authorships[1].raw_author_name	R. K. Doharey
authorships[1].is_corresponding	False
authorships[1].raw_affiliation_strings	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[2].author.id	https://openalex.org/A5087969115
authorships[2].author.orcid
authorships[2].author.display_name	Jyoti Vishwakarma
authorships[2].affiliations[0].institution_ids	https://openalex.org/I4403386690
authorships[2].affiliations[0].raw_affiliation_string	School of Agricultural Sciences, Raffles University, India.
authorships[2].institutions[0].id	https://openalex.org/I4403386690
authorships[2].institutions[0].ror	https://ror.org/00rtaje08
authorships[2].institutions[0].type	education
authorships[2].institutions[0].lineage	https://openalex.org/I4403386690
authorships[2].institutions[0].country_code
authorships[2].institutions[0].display_name	Raffles University
authorships[2].author_position	middle
authorships[2].raw_author_name	Jyoti Vishwakarma
authorships[2].is_corresponding	False
authorships[2].raw_affiliation_strings	School of Agricultural Sciences, Raffles University, India.
authorships[3].author.id	https://openalex.org/A5013694839
authorships[3].author.orcid
authorships[3].author.display_name	N. R. Meena
authorships[3].affiliations[0].raw_affiliation_string	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[3].author_position	middle
authorships[3].raw_author_name	N. R. Meena
authorships[3].is_corresponding	False
authorships[3].raw_affiliation_strings	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[4].author.id	https://openalex.org/A5054249156
authorships[4].author.orcid
authorships[4].author.display_name	Manoj Kumar
authorships[4].countries	IN
authorships[4].affiliations[0].institution_ids	https://openalex.org/I4210105086
authorships[4].affiliations[0].raw_affiliation_string	Krishi Vigyan Kendra, A.N.D.U.A & T., Ayodhya, India.
authorships[4].institutions[0].id	https://openalex.org/I4210105086
authorships[4].institutions[0].ror	https://ror.org/01c55fw55
authorships[4].institutions[0].type	education
authorships[4].institutions[0].lineage	https://openalex.org/I4210105086
authorships[4].institutions[0].country_code	IN
authorships[4].institutions[0].display_name	Krishi Vigyan Kendra, Ghatkhed Amravati
authorships[4].author_position	middle
authorships[4].raw_author_name	Manoj Kumar
authorships[4].is_corresponding	False
authorships[4].raw_affiliation_strings	Krishi Vigyan Kendra, A.N.D.U.A & T., Ayodhya, India.
authorships[5].author.id	https://openalex.org/A5073878387
authorships[5].author.orcid	https://orcid.org/0000-0001-7194-5931
authorships[5].author.display_name	Yogesh Kumar
authorships[5].affiliations[0].raw_affiliation_string	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
authorships[5].author_position	last
authorships[5].raw_author_name	Yogesh Kumar
authorships[5].is_corresponding	False
authorships[5].raw_affiliation_strings	Department of Extension Education, College of Agriculture, A.N.D.U.A & T., Ayodhya, India.
has_content.pdf	True
has_content.grobid_xml	True
is_paratext	False
open_access.is_oa	True
open_access.oa_url	https://journaljeai.com/index.php/JEAI/article/download/2316/4628
open_access.oa_status	diamond
open_access.any_repository_has_fulltext	False
created_date	2025-10-10T00:00:00
display_name	Cultivating Solutions: Farmer-Driven Constraints and Suggestions for Kisan Call Centre Advisories
has_fulltext	True
is_retracted	False
updated_date	2025-11-06T03:46:38.306776
primary_topic.id	https://openalex.org/T11421
primary_topic.field.id	https://openalex.org/fields/33
primary_topic.field.display_name	Social Sciences
primary_topic.score	0.35190001130104065
primary_topic.domain.id	https://openalex.org/domains/2
primary_topic.domain.display_name	Social Sciences
primary_topic.subfield.id	https://openalex.org/subfields/3321
primary_topic.subfield.display_name	Public Administration
primary_topic.display_name	Labor Movements and Unions
related_works	https://openalex.org/W2748952813, https://openalex.org/W2006761565, https://openalex.org/W2067120651, https://openalex.org/W2043388748, https://openalex.org/W1979597421, https://openalex.org/W2007980826, https://openalex.org/W4245490552, https://openalex.org/W4225152035, https://openalex.org/W2061531152, https://openalex.org/W3002753104
cited_by_count	1
counts_by_year[0].year	2025
counts_by_year[0].cited_by_count	1
locations_count	1
best_oa_location.id	doi:10.9734/jeai/2024/v46i22316
best_oa_location.is_oa	True
best_oa_location.source.id	https://openalex.org/S4210169779
best_oa_location.source.issn	2457-0591
best_oa_location.source.type	journal
best_oa_location.source.is_oa	True
best_oa_location.source.issn_l	2457-0591
best_oa_location.source.is_core	False
best_oa_location.source.is_in_doaj	False
best_oa_location.source.display_name	Journal of Experimental Agriculture International
best_oa_location.source.host_organization	https://openalex.org/P4310320855
best_oa_location.source.host_organization_name	Sciencedomain International
best_oa_location.source.host_organization_lineage	https://openalex.org/P4310320855
best_oa_location.license	cc-by
best_oa_location.pdf_url	https://journaljeai.com/index.php/JEAI/article/download/2316/4628
best_oa_location.version	publishedVersion
best_oa_location.raw_type	journal-article
best_oa_location.license_id	https://openalex.org/licenses/cc-by
best_oa_location.is_accepted	True
best_oa_location.is_published	True
best_oa_location.raw_source_name	Journal of Experimental Agriculture International
best_oa_location.landing_page_url	https://doi.org/10.9734/jeai/2024/v46i22316
primary_location.id	doi:10.9734/jeai/2024/v46i22316
primary_location.is_oa	True
primary_location.source.id	https://openalex.org/S4210169779
primary_location.source.issn	2457-0591
primary_location.source.type	journal
primary_location.source.is_oa	True
primary_location.source.issn_l	2457-0591
primary_location.source.is_core	False
primary_location.source.is_in_doaj	False
primary_location.source.display_name	Journal of Experimental Agriculture International
primary_location.source.host_organization	https://openalex.org/P4310320855
primary_location.source.host_organization_name	Sciencedomain International
primary_location.source.host_organization_lineage	https://openalex.org/P4310320855
primary_location.license	cc-by
primary_location.pdf_url	https://journaljeai.com/index.php/JEAI/article/download/2316/4628
primary_location.version	publishedVersion
primary_location.raw_type	journal-article
primary_location.license_id	https://openalex.org/licenses/cc-by
primary_location.is_accepted	True
primary_location.is_published	True
primary_location.raw_source_name	Journal of Experimental Agriculture International
primary_location.landing_page_url	https://doi.org/10.9734/jeai/2024/v46i22316
publication_date	2024-02-12
publication_year	2024
referenced_works	https://openalex.org/W4400363259, https://openalex.org/W2883813968
referenced_works_count	2
abstract_inverted_index.a	37, 42
abstract_inverted_index.It	109, 150
abstract_inverted_index.an	19
abstract_inverted_index.as	115
abstract_inverted_index.be	167, 181
abstract_inverted_index.by	117, 136, 174, 187, 213
abstract_inverted_index.in	33
abstract_inverted_index.is	74, 123, 140, 159
abstract_inverted_index.of	3, 22, 45, 99, 177, 200, 217
abstract_inverted_index.to	31, 76, 92, 94, 103, 106, 125, 130, 161
abstract_inverted_index.The	0, 70, 87
abstract_inverted_index.and	28, 62, 67, 85, 97, 219
abstract_inverted_index.for	14, 211
abstract_inverted_index.has	35
abstract_inverted_index.its	25
abstract_inverted_index.not	141
abstract_inverted_index.the	48, 79, 95, 120, 126, 143, 146, 154, 162, 175, 184, 197, 204, 215
abstract_inverted_index.use	176
abstract_inverted_index.was	90, 110, 151
abstract_inverted_index.Call	72, 138, 188, 206
abstract_inverted_index.MPS)	134, 172, 192
abstract_inverted_index.This	194
abstract_inverted_index.been	11, 36
abstract_inverted_index.call	128, 170
abstract_inverted_index.down	78
abstract_inverted_index.etc.	149, 193
abstract_inverted_index.have	10
abstract_inverted_index.more	209
abstract_inverted_index.must	166
abstract_inverted_index.need	34
abstract_inverted_index.pest	61
abstract_inverted_index.rank	122, 158
abstract_inverted_index.that	112, 153
abstract_inverted_index.wide	43
abstract_inverted_index.will	195
abstract_inverted_index.with	7, 183
abstract_inverted_index.(KCC)	208
abstract_inverted_index.Agent	190
abstract_inverted_index.Kisan	71, 137, 205
abstract_inverted_index.Seed,	147
abstract_inverted_index.along	6
abstract_inverted_index.first	121, 157
abstract_inverted_index.found	111, 152
abstract_inverted_index.given	124, 160
abstract_inverted_index.local	185
abstract_inverted_index.major	113
abstract_inverted_index.other	131
abstract_inverted_index.range	44
abstract_inverted_index.state	132
abstract_inverted_index.study	89
abstract_inverted_index.users	212
abstract_inverted_index.words	179, 186
abstract_inverted_index.(57.33	133
abstract_inverted_index.(81.33	191
abstract_inverted_index.(85.33	171
abstract_inverted_index.Center	139, 189
abstract_inverted_index.Centre	73, 207
abstract_inverted_index.aiming	102
abstract_inverted_index.amount	21
abstract_inverted_index.divide	81
abstract_inverted_index.during	169
abstract_inverted_index.extend	104
abstract_inverted_index.hybrid	57
abstract_inverted_index.making	203
abstract_inverted_index.narrow	77
abstract_inverted_index.people	32
abstract_inverted_index.seeds,	58
abstract_inverted_index.should	180
abstract_inverted_index.timely	1, 218
abstract_inverted_index.“The	156
abstract_inverted_index.Despite	18
abstract_inverted_index.Farmers	40
abstract_inverted_index.avoided	168
abstract_inverted_index.between	82
abstract_inverted_index.disease	63
abstract_inverted_index.enhance	196
abstract_inverted_index.factors	13
abstract_inverted_index.inputs,	60
abstract_inverted_index.methods	30
abstract_inverted_index.present	88
abstract_inverted_index.produce	68
abstract_inverted_index.require	41
abstract_inverted_index.storage	65
abstract_inverted_index.trained	83
abstract_inverted_index.weather	55
abstract_inverted_index.boosting	15
abstract_inverted_index.critical	12
abstract_inverted_index.delivery	29, 216
abstract_inverted_index.diverted	129
abstract_inverted_index.enhanced	52
abstract_inverted_index.enormous	20
abstract_inverted_index.ensuring	214
abstract_inverted_index.farmers.	86
abstract_inverted_index.followed	135, 173
abstract_inverted_index.outreach	105
abstract_inverted_index.pricing.	69
abstract_inverted_index.process,	50
abstract_inverted_index.relevant	4
abstract_inverted_index.replaced	182
abstract_inverted_index.were“,	119
abstract_inverted_index.effective	8, 210
abstract_inverted_index.efficient	198
abstract_inverted_index.essential	100
abstract_inverted_index.including	51
abstract_inverted_index.perceived	116
abstract_inverted_index.pertinent	220
abstract_inverted_index.pesticide	148
abstract_inverted_index.projected	75
abstract_inverted_index.providing	142
abstract_inverted_index.questions	164
abstract_inverted_index.regarding	145
abstract_inverted_index.sometimes	127
abstract_inverted_index.technical	178
abstract_inverted_index.contribute	93
abstract_inverted_index.forecasts,	56
abstract_inverted_index.irrelevant	163
abstract_inverted_index.management	64
abstract_inverted_index.relevance,	26
abstract_inverted_index.respondent	118
abstract_inverted_index.suggestion	155
abstract_inverted_index.throughout	47
abstract_inverted_index.ultimately	202
abstract_inverted_index.constraints	114
abstract_inverted_index.cultivation	53, 59
abstract_inverted_index.difficulty.	39
abstract_inverted_index.facilities,	66
abstract_inverted_index.identifying	24
abstract_inverted_index.information	5, 46, 80, 144
abstract_inverted_index.integration	98
abstract_inverted_index.procedures,	54
abstract_inverted_index.underserved	107
abstract_inverted_index.undertaken,	91
abstract_inverted_index./discussions	165
abstract_inverted_index.agricultural	16, 49
abstract_inverted_index.application,	27
abstract_inverted_index.availability	2
abstract_inverted_index.considerable	38
abstract_inverted_index.distribution	199
abstract_inverted_index.information,	23, 201
abstract_inverted_index.information.	221
abstract_inverted_index.populations.	108
abstract_inverted_index.communication	9
abstract_inverted_index.productivity.	17
abstract_inverted_index.agriculturists	84
abstract_inverted_index.modifications,	101
abstract_inverted_index.reorganization	96
cited_by_percentile_year.max	95
cited_by_percentile_year.min	91
countries_distinct_count	1
institutions_distinct_count	6
sustainable_development_goals[0].id	https://metadata.un.org/sdg/2
sustainable_development_goals[0].score	0.7799999713897705
sustainable_development_goals[0].display_name	Zero hunger
citation_normalized_percentile.value	0.71231979
citation_normalized_percentile.is_in_top_1_percent	False
citation_normalized_percentile.is_in_top_10_percent	False