Customer Focus: Pelayanan Pada Pembelajaran Bahasa Arab Kelas VII Di MTSN 1 Bengkalis Article Swipe
Tujuan penelitian ini untuk mengetahui implementasi customer focus pada pembelajaran Bahasa Arab yang berdampak pada peningkatan mutu dari segi pelayanan. Penelitian ini dilaksanakan di kelas VIIMTsN 1 yang berlokasi di Kabupaten Bengkalis dengan fokus penelitian dari guru kepada peserta didik pada pembelajaran Bahasa Arab. Pengumpulan ini menggunakan pendekatan deskriptif kualitatif dengan metode wawancara, observasi dan dokumentasi. Cakupan komponen customer focus adalah kesiapan pendidik, pelaksanaan kegiatan pembelajaran, dan evaluasi (penilaian). Hasil penelitian yang diperoleh berdasarkan pengaplikasian komponen customer focus MTsN 1 Bengkalis sudah sesuai dengan prosedur dan ketentuan yang diberlakukan di sekolah yaitu memperhatikan pelayanan yang baik. Penerapan customer focus diharapkan mampu meningkatkan mutu pendidikan dan pembelajaran bahasa arab di MTsN 1 Bengkalis yang semakin baik kedepannya.
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Customer Focus: Pelayanan Pada Pembelajaran Bahasa Arab Kelas VII Di MTSN 1 BengkalisWork title
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articleOpenAlex work type
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2024Year of publication
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2024-12-01Full publication date if available
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Mulia PutraList of authors in order
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