Developing KPI-Driven Performance Dashboards for University Libraries Article Swipe
Anusha Sreeram
,
Manoj Kumar Mishra
,
Viyyapu Lokeshwari Vinya
,
S.M. Reddy
,
R. K. Tripathi
,
Nidhi Raj
,
Saswati Roy Chel
·
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.51983/ijiss-2025.ijiss.15.3.48
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.51983/ijiss-2025.ijiss.15.3.48
As universities and colleges continue to evolveinto data-driven institutions, library services in theseschools are facing challenges in demonstrating theireffectiveness and their contribution to the school’smission and objectives. This study offers an enhancedperformance evaluation, strategic library management,and operational transparency framework with anemphasis on operational strategic planning for universitylibraries with a KPI-based performance dashboard. Themodel—KPI-DashLib—includes key performanceindicators from pertinent domains such as resourcemanagement and usage, user engagement, collectiondevelopment, digital services, and academic Impact.Streamlined modular dashboard frameworks facilitatethe conversion of real-time data into insights usingintuitive visual displays and predictive trend analytics.The model aids the data-informed resource managementand planning for administrators, streamlined resourcemanagement, service gap identification, and sustainedimprovement monitoring. A prototype dashboard for amid-sized university library's data ecosystem wasdesigned with the aid of open-source business intelligenceapplications. Preliminary data has shown improvedstakeholder engagement and library alignment with theinstitutional framework. This paper presents a scalableand replicable model for the integration of KPIframeworks into library performance systems, therebyadvancing the governance and accountability of libraries.
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Developing KPI-Driven Performance Dashboards for University LibrariesWork title
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articleOpenAlex work type
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2025Year of publication
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2025-09-30Full publication date if available
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Anusha Sreeram, Manoj Kumar Mishra, Viyyapu Lokeshwari Vinya, S.M. Reddy, R. K. Tripathi, Nidhi Raj, Saswati Roy ChelList of authors in order
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https://doi.org/10.51983/ijiss-2025.ijiss.15.3.48Publisher landing page
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https://ojs.trp.org.in/index.php/ijiss/article/download/5284/7846Direct link to full text PDF
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https://ojs.trp.org.in/index.php/ijiss/article/download/5284/7846Direct OA link when available
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