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Indian Journal of Information Sources and Services • Vol 15 • No 3
Developing KPI-Driven Performance Dashboards for University Libraries
September 2025 • Anusha Sreeram, Manoj Kumar Mishra, Viyyapu Lokeshwari Vinya, S.M. Reddy, R. K. Tripathi, Nidhi Raj, Saswati Roy Chel
As universities and colleges continue to evolveinto data-driven institutions, library services in theseschools are facing challenges in demonstrating theireffectiveness and their contribution to the school’smission and objectives. This study offers an enhancedperformance evaluation, strategic library management,and operational transparency framework with anemphasis on operational strategic planning for universitylibraries with a KPI-based performance dashboard. Themodel—KPI-DashLib—includes key performanceindicato…
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