Empathetic and Emotive Design Heuristics: Preliminary Results of Their Application to Evaluating Survey User Interfaces Article Swipe
André Kushniruk
,
Amr Farghali
,
Lois Holizki
,
Ryan Kletke
,
Claire le Nobel
,
Georgia McWilliams
,
Evangeline Wagner
,
Sasha A. Zinovich
,
Sandy Whitehouse
,
Elizabeth M. Borycki
·
YOU?
·
· 2024
· Open Access
·
· DOI: https://doi.org/10.3233/shti240061
YOU?
·
· 2024
· Open Access
·
· DOI: https://doi.org/10.3233/shti240061
Empathetic and emotive design is becoming increasingly important in the digital age. In this research we describe the results of a combined cognitive walkthrough and heuristic evaluation using newly developed, empirically derived empathy or emotive design heuristics. We applied the heuristics to the evaluation of four commonly used survey platforms. Our preliminary findings revealed that the heuristics performed effectively in scoring survey platforms on their level of empathy. Survey platforms that are highly empathetic were scored highest.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.3233/shti240061
- https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240061
- OA Status
- hybrid
- Cited By
- 2
- References
- 6
- Related Works
- 10
- OpenAlex ID
- https://openalex.org/W4398771498
All OpenAlex metadata
Raw OpenAlex JSON
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https://openalex.org/W4398771498Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.3233/shti240061Digital Object Identifier
- Title
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Empathetic and Emotive Design Heuristics: Preliminary Results of Their Application to Evaluating Survey User InterfacesWork title
- Type
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articleOpenAlex work type
- Language
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enPrimary language
- Publication year
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2024Year of publication
- Publication date
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2024-05-23Full publication date if available
- Authors
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André Kushniruk, Amr Farghali, Lois Holizki, Ryan Kletke, Claire le Nobel, Georgia McWilliams, Evangeline Wagner, Sasha A. Zinovich, Sandy Whitehouse, Elizabeth M. BoryckiList of authors in order
- Landing page
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https://doi.org/10.3233/shti240061Publisher landing page
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https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240061Direct link to full text PDF
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YesWhether a free full text is available
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hybridOpen access status per OpenAlex
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https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240061Direct OA link when available
- Concepts
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Emotive, Heuristics, Empathy, Computer science, Human–computer interaction, Psychology, Social psychology, Epistemology, Operating system, PhilosophyTop concepts (fields/topics) attached by OpenAlex
- Cited by
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2Total citation count in OpenAlex
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2024: 2Per-year citation counts (last 5 years)
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-
10Other works algorithmically related by OpenAlex
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