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arXiv (Cornell University)
Explainability Pitfalls: Beyond Dark Patterns in Explainable AI
September 2021 • Upol Ehsan, Mark Riedl
To make Explainable AI (XAI) systems trustworthy, understanding harmful effects is just as important as producing well-designed explanations. In this paper, we address an important yet unarticulated type of negative effect in XAI. We introduce explainability pitfalls(EPs), unanticipated negative downstream effects from AI explanations manifesting even when there is no intention to manipulate users. EPs are different from, yet related to, dark patterns, which are intentionally deceptive practices. We articulate the…
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