Judging One’s Own or Another Person’s Responsibility in Interactions With Automation Article Swipe
Nir Douer
,
Joachim Meyer
·
YOU?
·
· 2020
· Open Access
·
· DOI: https://doi.org/10.1177/0018720820940516
YOU?
·
· 2020
· Open Access
·
· DOI: https://doi.org/10.1177/0018720820940516
Objective We explore users’ and observers’ subjective assessments of human and automation capabilities and human causal responsibility for outcomes. Background In intelligent systems and advanced automation, human responsibility for outcomes becomes equivocal, as do subjective perceptions of responsibility. In particular, actors who actively work with a system may perceive responsibility differently from observers. Method In a laboratory experiment with pairs of participants, one participant (the “actor”) performed a decision task, aided by an automated system, and the other (the “observer”) passively observed the actor. We compared the perceptions of responsibility between the two roles when interacting with two systems with different capabilities. Results Actors’ behavior matched the theoretical predictions, and actors and observers assessed the system and human capabilities and the comparative human responsibility similarly. However, actors tended to relate adverse outcomes more to system characteristics than to their own limitations, whereas the observers insufficiently considered system capabilities when evaluating the actors’ comparative responsibility. Conclusion When intelligent systems greatly exceed human capabilities, users may correctly feel they contribute little to system performance. They may interfere more than necessary, impairing the overall performance. Outside observers, such as managers, may overweigh users’ contribution to outcomes, holding users responsible for adverse outcomes when they rightly trusted the system. Application Presenting users of intelligent systems and others with performance measures and the comparative human responsibility may help them calibrate subjective assessments of performance, reducing users’ and outside observers’ biases and attribution errors.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.1177/0018720820940516
- https://journals.sagepub.com/doi/pdf/10.1177/0018720820940516
- OA Status
- bronze
- Cited By
- 10
- References
- 56
- Related Works
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- OpenAlex ID
- https://openalex.org/W3046933040
All OpenAlex metadata
Raw OpenAlex JSON
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https://openalex.org/W3046933040Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.1177/0018720820940516Digital Object Identifier
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Judging One’s Own or Another Person’s Responsibility in Interactions With AutomationWork title
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articleOpenAlex work type
- Language
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enPrimary language
- Publication year
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2020Year of publication
- Publication date
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2020-08-04Full publication date if available
- Authors
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Nir Douer, Joachim MeyerList of authors in order
- Landing page
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https://doi.org/10.1177/0018720820940516Publisher landing page
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https://journals.sagepub.com/doi/pdf/10.1177/0018720820940516Direct link to full text PDF
- Open access
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YesWhether a free full text is available
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bronzeOpen access status per OpenAlex
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https://journals.sagepub.com/doi/pdf/10.1177/0018720820940516Direct OA link when available
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Automation, Psychology, Sociology, Social psychology, Computer science, Human–computer interaction, Management, Engineering, Economics, Mechanical engineeringTop concepts (fields/topics) attached by OpenAlex
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10Total citation count in OpenAlex
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2025: 1, 2023: 8, 2020: 1Per-year citation counts (last 5 years)
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56Number of works referenced by this work
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10Other works algorithmically related by OpenAlex
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| referenced_works | https://openalex.org/W2783282453, https://openalex.org/W2152367440, https://openalex.org/W2744890050, https://openalex.org/W2528491735, https://openalex.org/W2076207454, https://openalex.org/W2490080959, https://openalex.org/W2129558532, https://openalex.org/W1553406149, https://openalex.org/W1590765012, https://openalex.org/W2141619730, https://openalex.org/W2899051424, https://openalex.org/W2943295298, https://openalex.org/W3131898332, https://openalex.org/W2922720375, https://openalex.org/W2256456469, https://openalex.org/W1984670080, https://openalex.org/W4214845982, https://openalex.org/W4237034108, https://openalex.org/W1966004937, https://openalex.org/W2050997943, https://openalex.org/W2028626340, https://openalex.org/W2085596116, https://openalex.org/W2162348232, https://openalex.org/W2040775239, https://openalex.org/W2026746563, https://openalex.org/W2097780989, https://openalex.org/W2087710120, https://openalex.org/W2190194936, https://openalex.org/W1999799018, https://openalex.org/W1642805147, https://openalex.org/W2023297379, https://openalex.org/W2057102649, https://openalex.org/W2049360963, https://openalex.org/W2073401795, https://openalex.org/W2086670225, https://openalex.org/W2117006252, https://openalex.org/W1555806226, https://openalex.org/W2890454839, https://openalex.org/W1967932179, https://openalex.org/W2085156753, https://openalex.org/W2006128682, https://openalex.org/W2068173593, https://openalex.org/W2146355786, https://openalex.org/W2010984552, https://openalex.org/W2101762014, https://openalex.org/W4242608241, https://openalex.org/W1616374570, https://openalex.org/W2921629193, https://openalex.org/W1544005079, https://openalex.org/W1784695092, https://openalex.org/W3106145076, https://openalex.org/W148292880, https://openalex.org/W3123349850, https://openalex.org/W1579308153, https://openalex.org/W4241901190, https://openalex.org/W2925241981 |
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| corresponding_author_ids | https://openalex.org/A5037256572 |
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