Making crafting visible while rendering labor invisible on the Etsy platform Article Swipe
Lubna Razaq
,
Beth Kolko
,
Gary Hsieh
·
YOU?
·
· 2022
· Open Access
·
· DOI: https://doi.org/10.1145/3532106.3533573
YOU?
·
· 2022
· Open Access
·
· DOI: https://doi.org/10.1145/3532106.3533573
Historically, crafts have been associated with women's small-scale creative production in the home, equated with hobbies or amateur production, and devalued in comparison to both art and industrial production. During its early years, Etsy was seen as a champion of "handmade", bringing visibility to crafts and providing economic value. This paper presents results of a qualitative study with 18 small online sellers of Etsy platform. Our study shows that Etsy's sociotechnical design results in a high burden of invisible labor for sellers, including categories of labor not replicated by other online platforms. These new categories include negotiation and articulation work around defining and defending "handmade" products, understanding one's intellectual property and how (and whether) to defend that IP elsewhere on the platform, understanding working of platform algorithms and adapting to changing platform regulations. Our findings provide new ways to frame the challenges faced by producers/sellers on emerging marketplace platforms.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.1145/3532106.3533573
- https://dl.acm.org/doi/pdf/10.1145/3532106.3533573
- OA Status
- hybrid
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- References
- 36
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- OpenAlex ID
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All OpenAlex metadata
Raw OpenAlex JSON
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https://openalex.org/W4281811534Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.1145/3532106.3533573Digital Object Identifier
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Making crafting visible while rendering labor invisible on the Etsy platformWork title
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articleOpenAlex work type
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enPrimary language
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2022Year of publication
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2022-06-12Full publication date if available
- Authors
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Lubna Razaq, Beth Kolko, Gary HsiehList of authors in order
- Landing page
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https://doi.org/10.1145/3532106.3533573Publisher landing page
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https://dl.acm.org/doi/pdf/10.1145/3532106.3533573Direct link to full text PDF
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hybridOpen access status per OpenAlex
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https://dl.acm.org/doi/pdf/10.1145/3532106.3533573Direct OA link when available
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Amateur, Champion, Negotiation, Peer production, Sociotechnical system, Rendering (computer graphics), Production (economics), Computer science, Business, World Wide Web, Knowledge management, Sociology, Political science, Economics, Macroeconomics, Computer graphics (images), Social science, LawTop concepts (fields/topics) attached by OpenAlex
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10Total citation count in OpenAlex
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2025: 3, 2024: 3, 2023: 4Per-year citation counts (last 5 years)
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36Number of works referenced by this work
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10Other works algorithmically related by OpenAlex
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