Mediating the impact of power on supplier satisfaction: Do buyer status and relational conflict matter? Article Swipe
Frederik G.S. Vos
,
Robbin Van Der Lelij
,
Holger Schiele
,
N.H.J. Praas
·
YOU?
·
· 2021
· Open Access
·
· DOI: https://doi.org/10.1016/j.ijpe.2021.108168
YOU?
·
· 2021
· Open Access
·
· DOI: https://doi.org/10.1016/j.ijpe.2021.108168
Recent sociological and psychological studies suggest that the power dynamics (coercive and reward power), relational conflict, and the quality of the status-affecting relationship between partners should be analyzed in conjunction. This study applies this notion to supply chain management and buyer-supplier relationships to assess the implications for supplier satisfaction in buyer-supplier relationships. Structural equation modeling was used to analyze the survey data of suppliers of three buying organizations. The results show that a buyer's coercive power, conflict, and status have a strong impact on supplier satisfaction. However, the effect of coercive power is only indirect, significantly mediated by status, and causes relational conflict. Remarkably, the status of the buyers seemed to play a significant role in improving supplier satisfaction and reducing relational conflict. With regard to contributions, this study implements the concept of status to buyer-supplier relationships and highlights the strong and highly significant influence of a buyer's status on reducing relational conflict and improving supplier satisfaction. This implies that future studies on conflict and supplier satisfaction must consider buyer status as a central variable. Furthermore, this study suggests that although coercive power is not directly detrimental to supplier satisfaction, it indirectly impacts it by increasing relational conflict and demoting buyer status. Both status and conflict appear to be the significant mediators of the relationship between coercive power and supplier satisfaction. Future studies can build on these findings and continue research on the complex interplay among conflict, status, and power in buyer-supplier relationships.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.1016/j.ijpe.2021.108168
- OA Status
- hybrid
- Cited By
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All OpenAlex metadata
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https://openalex.org/W3160133830Canonical identifier for this work in OpenAlex
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https://doi.org/10.1016/j.ijpe.2021.108168Digital Object Identifier
- Title
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Mediating the impact of power on supplier satisfaction: Do buyer status and relational conflict matter?Work title
- Type
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articleOpenAlex work type
- Language
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enPrimary language
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2021Year of publication
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2021-05-18Full publication date if available
- Authors
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Frederik G.S. Vos, Robbin Van Der Lelij, Holger Schiele, N.H.J. PraasList of authors in order
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https://doi.org/10.1016/j.ijpe.2021.108168Publisher landing page
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YesWhether a free full text is available
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hybridOpen access status per OpenAlex
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https://doi.org/10.1016/j.ijpe.2021.108168Direct OA link when available
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Business, Power (physics), Psychology, Microeconomics, Economics, Physics, Quantum mechanicsTop concepts (fields/topics) attached by OpenAlex
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20Total citation count in OpenAlex
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2025: 1, 2024: 9, 2023: 7, 2022: 2, 2021: 1Per-year citation counts (last 5 years)
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216Number of works referenced by this work
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10Other works algorithmically related by OpenAlex
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