Mental health provider perspectives on a mobile health application to support remote measurement-based care: Challenges and impacts. Article Swipe
Bella Etingen
,
Mark S. Zocchi
,
Robin T. Higashi
,
Jennifer A. Palmer
,
Eric Richardson
,
Felicia R Bixler
,
Jamie Patrianakos
,
Nicholas McMahon
,
Bridget Smith
,
Ibuola Kale
,
John C. Fortney
,
Carolyn Turvey
,
Jessica M. Lipschitz
,
Jennifer A. Evans
,
Kathleen L Frisbee
,
Timothy P. Hogan
·
YOU?
·
· 2024
· Open Access
·
· DOI: https://doi.org/10.1037/ser0000884
YOU?
·
· 2024
· Open Access
·
· DOI: https://doi.org/10.1037/ser0000884
Measurement-based care (MBC) comprises collecting patient-reported outcomes data using validated assessments and using that information to support treatment. The Veterans Health Administration (VHA) has developed technology platforms to support MBC, including the Mental Health Checkup (MHC) mobile health application (app). Our objective was to examine VHA mental health provider perspectives on the MHC app. We completed a mixed-methods, sequential explanatory evaluation of MHC. We surveyed 284 VHA mental health providers who used MHC, then conducted semistructured telephone interviews with a purposefully selected subset of survey respondents (n = 20). Approximately half of survey respondents agreed that MHC allowed them to collect assessment data from veterans more frequently than before (51%) and that they more frequently discussed assessment results with veterans because of MHC (50%) and used those results to inform goal-setting discussions (50%) and treatment decision making (51%). Bivariate analyses indicated a positive relationship between frequency of MHC use and the aforementioned impacts on care. Interview data conveyed both advantages (e.g., increased treatment efficiency, improved treatment decision making) and challenges (e.g., limited assessment availability, difficulties engaging veterans in completing assessments through the app) to using MHC. This evaluation demonstrated how MHC supported providers working to implement MBC. The app enhanced their ability to reach and engage veterans and incorporate assessment data into clinical encounters. Still, many did not perceive that MHC was impactful on mental health care delivery; given that providers who used MHC more frequently reported more positive impressions of MHC, this may be related to how frequently they used the app. (PsycInfo Database Record (c) 2025 APA, all rights reserved).
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- Language
- en
- Landing Page
- https://doi.org/10.1037/ser0000884
- OA Status
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- OpenAlex ID
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All OpenAlex metadata
Raw OpenAlex JSON
- OpenAlex ID
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https://openalex.org/W4401731339Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.1037/ser0000884Digital Object Identifier
- Title
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Mental health provider perspectives on a mobile health application to support remote measurement-based care: Challenges and impacts.Work title
- Type
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articleOpenAlex work type
- Language
-
enPrimary language
- Publication year
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2024Year of publication
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2024-08-22Full publication date if available
- Authors
-
Bella Etingen, Mark S. Zocchi, Robin T. Higashi, Jennifer A. Palmer, Eric Richardson, Felicia R Bixler, Jamie Patrianakos, Nicholas McMahon, Bridget Smith, Ibuola Kale, John C. Fortney, Carolyn Turvey, Jessica M. Lipschitz, Jennifer A. Evans, Kathleen L Frisbee, Timothy P. HoganList of authors in order
- Landing page
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https://doi.org/10.1037/ser0000884Publisher landing page
- Open access
-
YesWhether a free full text is available
- OA status
-
hybridOpen access status per OpenAlex
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-
https://doi.org/10.1037/ser0000884Direct OA link when available
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Mental health, Health care, Mental health care, Psychology, Computer science, Applied psychology, Psychiatry, Political science, LawTop concepts (fields/topics) attached by OpenAlex
- Cited by
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0Total citation count in OpenAlex
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10Other works algorithmically related by OpenAlex
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