Multitasking behaviors and provider outcomes in emergency department physicians: two consecutive, observational and multi-source studies Article Swipe
Tobias Augenstein
,
Anna Schneider
,
Markus Wehler
,
Matthias Weigl
·
YOU?
·
· 2021
· Open Access
·
· DOI: https://doi.org/10.1186/s13049-020-00824-8
YOU?
·
· 2021
· Open Access
·
· DOI: https://doi.org/10.1186/s13049-020-00824-8
Background Multitasking is a key skill for emergency department (ED) providers. Yet, potentially beneficial or debilitating effects for provider functioning and cognition are underexplored. We therefore aimed to investigate the role of multitasking for ED physicians’ work stress and situation awareness (SA). Methods Two consecutive, multi-source studies utilizing standardized expert observations in combination with physicians’ self-reports on stress and SA were set out in an academic ED. To control for ED workload, measures of patient acuity, patient counts, and ED staff on duty were included. Regression analyses estimated associations between observed proportion of time spent in multitasking with matched ED physicians’ reports on stress (study 1) and SA (study 2). Results ED physicians engaged between 18.7% (study 1) and 13.0% (study 2) of their worktime in multitasking. Self-reported as well as expert-observed multitasking were significantly associated. This confirms the internal validity of our observational approach. After controlling for ED workload, we found that physicians who engaged more frequently in multitasking perceived higher work stress (Beta = .02, 95%CI .001–.03; p = .01). In study 2, ED physicians with more frequent multitasking behaviors reported higher SA (B = .08, 95%CI .02–.14; p = .009). Conclusions Multitasking is often unavoidable in ED care. Our findings suggest that ED physicians’ multitasking increases stress experiences, yet, may facilitate professional’s experiences of situation awareness. Our results warrant further investigation into potentially ambivalent effects of ED providers’ multitasking in effectively sharing time between competing demands while maintaining performance and safety.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.1186/s13049-020-00824-8
- https://sjtrem.biomedcentral.com/track/pdf/10.1186/s13049-020-00824-8
- OA Status
- gold
- Cited By
- 28
- References
- 56
- Related Works
- 10
- OpenAlex ID
- https://openalex.org/W3118973391
All OpenAlex metadata
Raw OpenAlex JSON
- OpenAlex ID
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https://openalex.org/W3118973391Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.1186/s13049-020-00824-8Digital Object Identifier
- Title
-
Multitasking behaviors and provider outcomes in emergency department physicians: two consecutive, observational and multi-source studiesWork title
- Type
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articleOpenAlex work type
- Language
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enPrimary language
- Publication year
-
2021Year of publication
- Publication date
-
2021-01-07Full publication date if available
- Authors
-
Tobias Augenstein, Anna Schneider, Markus Wehler, Matthias WeiglList of authors in order
- Landing page
-
https://doi.org/10.1186/s13049-020-00824-8Publisher landing page
- PDF URL
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https://sjtrem.biomedcentral.com/track/pdf/10.1186/s13049-020-00824-8Direct link to full text PDF
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YesWhether a free full text is available
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goldOpen access status per OpenAlex
- OA URL
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https://sjtrem.biomedcentral.com/track/pdf/10.1186/s13049-020-00824-8Direct OA link when available
- Concepts
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Human multitasking, Emergency department, Medicine, Workload, Observational study, Psychiatry, Psychology, Internal medicine, Operating system, Cognitive psychology, Computer scienceTop concepts (fields/topics) attached by OpenAlex
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28Total citation count in OpenAlex
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2025: 8, 2024: 11, 2023: 6, 2022: 2, 2021: 1Per-year citation counts (last 5 years)
- References (count)
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56Number of works referenced by this work
- Related works (count)
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10Other works algorithmically related by OpenAlex
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