Organizational Commitment, Adaptive Performance and Job Satisfaction of Hotel Employees in Region XII Article Swipe
Jim Boy Moreno Pestaño
·
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.47772/ijriss.2025.914mg00225
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.47772/ijriss.2025.914mg00225
This thesis study entitled “Organizational Commitment, Adaptive Performance and Job Satisfaction of Hotel Employees in Region XII” investigated the level of organizational commitment, adaptive performance and job satisfaction of hotel employees and designed to yield an intervention program that will help increase if not sustain the above-mentioned variables. The study consisted of 10 problems and 3 hypotheses. The research instrument which was an adapted 4-part questionnaire was administered to 782 hotel employees, 91 of which are managers/administration and 691 are employees of two-to-four stars hotels in Region XII accredited by the Department of Tourism to examine the level of organizational commitment, adaptive performance and job satisfaction of hotel employees. It used the descriptive research design particularly descriptive normative survey and correlational research to determine the level of organizational commitment, adaptive performance and job satisfaction of hotel employees. The paradigm of the study was the IPO (input, process, and output) where each variable was thoroughly discussed in the review of related literature and studies. The data were statistically analyzed using the frequency count, percentages, mean, standard deviation, t-test, ANOVA and Pearson r. The result shows that respondents were often committed to the organization, often performed adaptively and often satisfied with their job. The hotel is therefore, urged to improve the level of organizational commitment, adaptive performance, and job satisfaction of hotel employees. Relative to the result of the study, an intervention program in a form of revisiting the policy manual and strategic planning is proposed.
Related Topics
Concepts
Job satisfaction
Psychology
Applied psychology
Job performance
Business
Organizational commitment
Tourism
Marketing
Descriptive statistics
Descriptive research
Job design
Intervention (counseling)
Personnel psychology
Normative
Survey methodology
Human resource management
Data collection
Job attitude
Productivity
Affect (linguistics)
Organizational performance
Exploratory research
Job analysis
Variance (accounting)
Organisation climate
Accreditation
Metadata
- Type
- article
- Landing Page
- https://doi.org/10.47772/ijriss.2025.914mg00225
- https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdf
- OA Status
- bronze
- OpenAlex ID
- https://openalex.org/W7106646694
All OpenAlex metadata
Raw OpenAlex JSON
- OpenAlex ID
-
https://openalex.org/W7106646694Canonical identifier for this work in OpenAlex
- DOI
-
https://doi.org/10.47772/ijriss.2025.914mg00225Digital Object Identifier
- Title
-
Organizational Commitment, Adaptive Performance and Job Satisfaction of Hotel Employees in Region XIIWork title
- Type
-
articleOpenAlex work type
- Publication year
-
2025Year of publication
- Publication date
-
2025-11-26Full publication date if available
- Authors
-
Jim Boy Moreno PestañoList of authors in order
- Landing page
-
https://doi.org/10.47772/ijriss.2025.914mg00225Publisher landing page
- PDF URL
-
https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdfDirect link to full text PDF
- Open access
-
YesWhether a free full text is available
- OA status
-
bronzeOpen access status per OpenAlex
- OA URL
-
https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdfDirect OA link when available
- Concepts
-
Job satisfaction, Psychology, Applied psychology, Job performance, Business, Organizational commitment, Tourism, Marketing, Descriptive statistics, Descriptive research, Job design, Intervention (counseling), Personnel psychology, Normative, Survey methodology, Human resource management, Data collection, Job attitude, Productivity, Affect (linguistics), Organizational performance, Exploratory research, Job analysis, Variance (accounting), Organisation climate, AccreditationTop concepts (fields/topics) attached by OpenAlex
- Cited by
-
0Total citation count in OpenAlex
Full payload
| id | https://openalex.org/W7106646694 |
|---|---|
| doi | https://doi.org/10.47772/ijriss.2025.914mg00225 |
| ids.doi | https://doi.org/10.47772/ijriss.2025.914mg00225 |
| ids.openalex | https://openalex.org/W7106646694 |
| fwci | 0.0 |
| type | article |
| title | Organizational Commitment, Adaptive Performance and Job Satisfaction of Hotel Employees in Region XII |
| biblio.issue | 14 |
| biblio.volume | 9 |
| biblio.last_page | 2967 |
| biblio.first_page | 2918 |
| is_xpac | False |
| apc_list | |
| apc_paid | |
| concepts[0].id | https://openalex.org/C2718322 |
| concepts[0].level | 2 |
| concepts[0].score | 0.7023119330406189 |
| concepts[0].wikidata | https://www.wikidata.org/wiki/Q629463 |
| concepts[0].display_name | Job satisfaction |
| concepts[1].id | https://openalex.org/C15744967 |
| concepts[1].level | 0 |
| concepts[1].score | 0.5132372975349426 |
| concepts[1].wikidata | https://www.wikidata.org/wiki/Q9418 |
| concepts[1].display_name | Psychology |
| concepts[2].id | https://openalex.org/C75630572 |
| concepts[2].level | 1 |
| concepts[2].score | 0.4094652831554413 |
| concepts[2].wikidata | https://www.wikidata.org/wiki/Q538904 |
| concepts[2].display_name | Applied psychology |
| concepts[3].id | https://openalex.org/C174954385 |
| concepts[3].level | 3 |
| concepts[3].score | 0.40717417001724243 |
| concepts[3].wikidata | https://www.wikidata.org/wiki/Q6206740 |
| concepts[3].display_name | Job performance |
| concepts[4].id | https://openalex.org/C144133560 |
| concepts[4].level | 0 |
| concepts[4].score | 0.388549268245697 |
| concepts[4].wikidata | https://www.wikidata.org/wiki/Q4830453 |
| concepts[4].display_name | Business |
| concepts[5].id | https://openalex.org/C83030740 |
| concepts[5].level | 2 |
| concepts[5].score | 0.3835664391517639 |
| concepts[5].wikidata | https://www.wikidata.org/wiki/Q267236 |
| concepts[5].display_name | Organizational commitment |
| concepts[6].id | https://openalex.org/C18918823 |
| concepts[6].level | 2 |
| concepts[6].score | 0.3683708608150482 |
| concepts[6].wikidata | https://www.wikidata.org/wiki/Q49389 |
| concepts[6].display_name | Tourism |
| concepts[7].id | https://openalex.org/C162853370 |
| concepts[7].level | 1 |
| concepts[7].score | 0.3666668236255646 |
| concepts[7].wikidata | https://www.wikidata.org/wiki/Q39809 |
| concepts[7].display_name | Marketing |
| concepts[8].id | https://openalex.org/C39896193 |
| concepts[8].level | 2 |
| concepts[8].score | 0.36255982518196106 |
| concepts[8].wikidata | https://www.wikidata.org/wiki/Q380344 |
| concepts[8].display_name | Descriptive statistics |
| concepts[9].id | https://openalex.org/C142546437 |
| concepts[9].level | 2 |
| concepts[9].score | 0.355798602104187 |
| concepts[9].wikidata | https://www.wikidata.org/wiki/Q2661195 |
| concepts[9].display_name | Descriptive research |
| concepts[10].id | https://openalex.org/C139140526 |
| concepts[10].level | 4 |
| concepts[10].score | 0.3555387258529663 |
| concepts[10].wikidata | https://www.wikidata.org/wiki/Q8034614 |
| concepts[10].display_name | Job design |
| concepts[11].id | https://openalex.org/C2780665704 |
| concepts[11].level | 2 |
| concepts[11].score | 0.3453254997730255 |
| concepts[11].wikidata | https://www.wikidata.org/wiki/Q959298 |
| concepts[11].display_name | Intervention (counseling) |
| concepts[12].id | https://openalex.org/C186443701 |
| concepts[12].level | 5 |
| concepts[12].score | 0.34354811906814575 |
| concepts[12].wikidata | https://www.wikidata.org/wiki/Q2355242 |
| concepts[12].display_name | Personnel psychology |
| concepts[13].id | https://openalex.org/C44725695 |
| concepts[13].level | 2 |
| concepts[13].score | 0.3247036337852478 |
| concepts[13].wikidata | https://www.wikidata.org/wiki/Q288156 |
| concepts[13].display_name | Normative |
| concepts[14].id | https://openalex.org/C73945780 |
| concepts[14].level | 2 |
| concepts[14].score | 0.31211918592453003 |
| concepts[14].wikidata | https://www.wikidata.org/wiki/Q814232 |
| concepts[14].display_name | Survey methodology |
| concepts[15].id | https://openalex.org/C202372285 |
| concepts[15].level | 2 |
| concepts[15].score | 0.30299434065818787 |
| concepts[15].wikidata | https://www.wikidata.org/wiki/Q1056396 |
| concepts[15].display_name | Human resource management |
| concepts[16].id | https://openalex.org/C133462117 |
| concepts[16].level | 2 |
| concepts[16].score | 0.3021664619445801 |
| concepts[16].wikidata | https://www.wikidata.org/wiki/Q4929239 |
| concepts[16].display_name | Data collection |
| concepts[17].id | https://openalex.org/C150706916 |
| concepts[17].level | 4 |
| concepts[17].score | 0.3001002371311188 |
| concepts[17].wikidata | https://www.wikidata.org/wiki/Q6206702 |
| concepts[17].display_name | Job attitude |
| concepts[18].id | https://openalex.org/C204983608 |
| concepts[18].level | 2 |
| concepts[18].score | 0.2987344563007355 |
| concepts[18].wikidata | https://www.wikidata.org/wiki/Q2111958 |
| concepts[18].display_name | Productivity |
| concepts[19].id | https://openalex.org/C2776035688 |
| concepts[19].level | 2 |
| concepts[19].score | 0.27993807196617126 |
| concepts[19].wikidata | https://www.wikidata.org/wiki/Q1606558 |
| concepts[19].display_name | Affect (linguistics) |
| concepts[20].id | https://openalex.org/C165672731 |
| concepts[20].level | 2 |
| concepts[20].score | 0.2768818140029907 |
| concepts[20].wikidata | https://www.wikidata.org/wiki/Q25047583 |
| concepts[20].display_name | Organizational performance |
| concepts[21].id | https://openalex.org/C85973986 |
| concepts[21].level | 2 |
| concepts[21].score | 0.272516667842865 |
| concepts[21].wikidata | https://www.wikidata.org/wiki/Q1091731 |
| concepts[21].display_name | Exploratory research |
| concepts[22].id | https://openalex.org/C58346731 |
| concepts[22].level | 3 |
| concepts[22].score | 0.26658695936203003 |
| concepts[22].wikidata | https://www.wikidata.org/wiki/Q627339 |
| concepts[22].display_name | Job analysis |
| concepts[23].id | https://openalex.org/C196083921 |
| concepts[23].level | 2 |
| concepts[23].score | 0.2623918652534485 |
| concepts[23].wikidata | https://www.wikidata.org/wiki/Q7915758 |
| concepts[23].display_name | Variance (accounting) |
| concepts[24].id | https://openalex.org/C185654502 |
| concepts[24].level | 2 |
| concepts[24].score | 0.26140034198760986 |
| concepts[24].wikidata | https://www.wikidata.org/wiki/Q831922 |
| concepts[24].display_name | Organisation climate |
| concepts[25].id | https://openalex.org/C61521584 |
| concepts[25].level | 2 |
| concepts[25].score | 0.2513275742530823 |
| concepts[25].wikidata | https://www.wikidata.org/wiki/Q705899 |
| concepts[25].display_name | Accreditation |
| keywords[0].id | https://openalex.org/keywords/job-satisfaction |
| keywords[0].score | 0.7023119330406189 |
| keywords[0].display_name | Job satisfaction |
| keywords[1].id | https://openalex.org/keywords/job-performance |
| keywords[1].score | 0.40717417001724243 |
| keywords[1].display_name | Job performance |
| keywords[2].id | https://openalex.org/keywords/organizational-commitment |
| keywords[2].score | 0.3835664391517639 |
| keywords[2].display_name | Organizational commitment |
| keywords[3].id | https://openalex.org/keywords/tourism |
| keywords[3].score | 0.3683708608150482 |
| keywords[3].display_name | Tourism |
| keywords[4].id | https://openalex.org/keywords/descriptive-statistics |
| keywords[4].score | 0.36255982518196106 |
| keywords[4].display_name | Descriptive statistics |
| keywords[5].id | https://openalex.org/keywords/descriptive-research |
| keywords[5].score | 0.355798602104187 |
| keywords[5].display_name | Descriptive research |
| keywords[6].id | https://openalex.org/keywords/job-design |
| keywords[6].score | 0.3555387258529663 |
| keywords[6].display_name | Job design |
| keywords[7].id | https://openalex.org/keywords/intervention |
| keywords[7].score | 0.3453254997730255 |
| keywords[7].display_name | Intervention (counseling) |
| keywords[8].id | https://openalex.org/keywords/personnel-psychology |
| keywords[8].score | 0.34354811906814575 |
| keywords[8].display_name | Personnel psychology |
| language | |
| locations[0].id | doi:10.47772/ijriss.2025.914mg00225 |
| locations[0].is_oa | True |
| locations[0].source.id | https://openalex.org/S4210198394 |
| locations[0].source.issn | 2454-6186 |
| locations[0].source.type | journal |
| locations[0].source.is_oa | False |
| locations[0].source.issn_l | 2454-6186 |
| locations[0].source.is_core | False |
| locations[0].source.is_in_doaj | False |
| locations[0].source.display_name | International Journal of Research and Innovation in Social Science |
| locations[0].source.host_organization | |
| locations[0].source.host_organization_name | |
| locations[0].source.host_organization_lineage | |
| locations[0].license | |
| locations[0].pdf_url | https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdf |
| locations[0].version | publishedVersion |
| locations[0].raw_type | journal-article |
| locations[0].license_id | |
| locations[0].is_accepted | True |
| locations[0].is_published | True |
| locations[0].raw_source_name | International Journal of Research and Innovation in Social Science |
| locations[0].landing_page_url | https://doi.org/10.47772/ijriss.2025.914mg00225 |
| indexed_in | crossref |
| authorships[0].author.id | |
| authorships[0].author.orcid | |
| authorships[0].author.display_name | Jim Boy Moreno Pestaño |
| authorships[0].countries | PH |
| authorships[0].affiliations[0].institution_ids | https://openalex.org/I2801908056 |
| authorships[0].affiliations[0].raw_affiliation_string | Malapatan College of Science and Technology, Philippines |
| authorships[0].institutions[0].id | https://openalex.org/I2801908056 |
| authorships[0].institutions[0].ror | https://ror.org/https://ror.org/05b9pe067 |
| authorships[0].institutions[0].type | education |
| authorships[0].institutions[0].lineage | https://openalex.org/I2801908056 |
| authorships[0].institutions[0].country_code | PH |
| authorships[0].institutions[0].display_name | Malayan Colleges Laguna |
| authorships[0].author_position | first |
| authorships[0].raw_author_name | Jim Boy Moreno Pestaño |
| authorships[0].is_corresponding | True |
| authorships[0].raw_affiliation_strings | Malapatan College of Science and Technology, Philippines |
| has_content.pdf | True |
| has_content.grobid_xml | False |
| is_paratext | False |
| open_access.is_oa | True |
| open_access.oa_url | https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdf |
| open_access.oa_status | bronze |
| open_access.any_repository_has_fulltext | False |
| created_date | 2025-11-27T00:00:00 |
| display_name | Organizational Commitment, Adaptive Performance and Job Satisfaction of Hotel Employees in Region XII |
| has_fulltext | False |
| is_retracted | False |
| updated_date | 2025-11-28T02:08:47.144824 |
| primary_topic | |
| cited_by_count | 0 |
| locations_count | 1 |
| best_oa_location.id | doi:10.47772/ijriss.2025.914mg00225 |
| best_oa_location.is_oa | True |
| best_oa_location.source.id | https://openalex.org/S4210198394 |
| best_oa_location.source.issn | 2454-6186 |
| best_oa_location.source.type | journal |
| best_oa_location.source.is_oa | False |
| best_oa_location.source.issn_l | 2454-6186 |
| best_oa_location.source.is_core | False |
| best_oa_location.source.is_in_doaj | False |
| best_oa_location.source.display_name | International Journal of Research and Innovation in Social Science |
| best_oa_location.source.host_organization | |
| best_oa_location.source.host_organization_name | |
| best_oa_location.source.host_organization_lineage | |
| best_oa_location.license | |
| best_oa_location.pdf_url | https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdf |
| best_oa_location.version | publishedVersion |
| best_oa_location.raw_type | journal-article |
| best_oa_location.license_id | |
| best_oa_location.is_accepted | True |
| best_oa_location.is_published | True |
| best_oa_location.raw_source_name | International Journal of Research and Innovation in Social Science |
| best_oa_location.landing_page_url | https://doi.org/10.47772/ijriss.2025.914mg00225 |
| primary_location.id | doi:10.47772/ijriss.2025.914mg00225 |
| primary_location.is_oa | True |
| primary_location.source.id | https://openalex.org/S4210198394 |
| primary_location.source.issn | 2454-6186 |
| primary_location.source.type | journal |
| primary_location.source.is_oa | False |
| primary_location.source.issn_l | 2454-6186 |
| primary_location.source.is_core | False |
| primary_location.source.is_in_doaj | False |
| primary_location.source.display_name | International Journal of Research and Innovation in Social Science |
| primary_location.source.host_organization | |
| primary_location.source.host_organization_name | |
| primary_location.source.host_organization_lineage | |
| primary_location.license | |
| primary_location.pdf_url | https://rsisinternational.org/journals/ijriss/uploads/vol9-iss14-pg2918-2967-202511_pdf.pdf |
| primary_location.version | publishedVersion |
| primary_location.raw_type | journal-article |
| primary_location.license_id | |
| primary_location.is_accepted | True |
| primary_location.is_published | True |
| primary_location.raw_source_name | International Journal of Research and Innovation in Social Science |
| primary_location.landing_page_url | https://doi.org/10.47772/ijriss.2025.914mg00225 |
| publication_date | 2025-11-26 |
| publication_year | 2025 |
| referenced_works_count | 0 |
| abstract_inverted_index.3 | 55 |
| abstract_inverted_index.a | 232 |
| abstract_inverted_index.10 | 52 |
| abstract_inverted_index.91 | 72 |
| abstract_inverted_index.It | 109 |
| abstract_inverted_index.an | 35, 62, 228 |
| abstract_inverted_index.by | 89 |
| abstract_inverted_index.if | 42 |
| abstract_inverted_index.in | 14, 85, 155, 231 |
| abstract_inverted_index.is | 203, 242 |
| abstract_inverted_index.of | 11, 20, 28, 51, 73, 81, 92, 98, 106, 126, 134, 139, 158, 210, 218, 225, 234 |
| abstract_inverted_index.r. | 180 |
| abstract_inverted_index.to | 33, 68, 94, 122, 189, 206, 222 |
| abstract_inverted_index.691 | 78 |
| abstract_inverted_index.782 | 69 |
| abstract_inverted_index.IPO | 144 |
| abstract_inverted_index.Job | 9 |
| abstract_inverted_index.The | 48, 57, 137, 163, 181, 201 |
| abstract_inverted_index.XII | 87 |
| abstract_inverted_index.and | 8, 25, 31, 54, 77, 103, 119, 131, 147, 161, 178, 195, 215, 239 |
| abstract_inverted_index.are | 75, 79 |
| abstract_inverted_index.job | 26, 104, 132, 216 |
| abstract_inverted_index.not | 43 |
| abstract_inverted_index.the | 18, 45, 90, 96, 111, 124, 140, 143, 156, 169, 190, 208, 223, 226, 236 |
| abstract_inverted_index.was | 61, 66, 142, 152 |
| abstract_inverted_index.This | 0 |
| abstract_inverted_index.data | 164 |
| abstract_inverted_index.each | 150 |
| abstract_inverted_index.form | 233 |
| abstract_inverted_index.help | 40 |
| abstract_inverted_index.job. | 200 |
| abstract_inverted_index.that | 38, 184 |
| abstract_inverted_index.used | 110 |
| abstract_inverted_index.were | 165, 186 |
| abstract_inverted_index.will | 39 |
| abstract_inverted_index.with | 198 |
| abstract_inverted_index.ANOVA | 177 |
| abstract_inverted_index.Hotel | 12 |
| abstract_inverted_index.hotel | 29, 70, 107, 135, 202, 219 |
| abstract_inverted_index.level | 19, 97, 125, 209 |
| abstract_inverted_index.mean, | 173 |
| abstract_inverted_index.often | 187, 192, 196 |
| abstract_inverted_index.shows | 183 |
| abstract_inverted_index.stars | 83 |
| abstract_inverted_index.study | 2, 49, 141 |
| abstract_inverted_index.their | 199 |
| abstract_inverted_index.urged | 205 |
| abstract_inverted_index.using | 168 |
| abstract_inverted_index.where | 149 |
| abstract_inverted_index.which | 60, 74 |
| abstract_inverted_index.yield | 34 |
| abstract_inverted_index.4-part | 64 |
| abstract_inverted_index.Region | 15, 86 |
| abstract_inverted_index.XII” | 16 |
| abstract_inverted_index.count, | 171 |
| abstract_inverted_index.design | 114 |
| abstract_inverted_index.hotels | 84 |
| abstract_inverted_index.manual | 238 |
| abstract_inverted_index.policy | 237 |
| abstract_inverted_index.result | 182, 224 |
| abstract_inverted_index.review | 157 |
| abstract_inverted_index.study, | 227 |
| abstract_inverted_index.survey | 118 |
| abstract_inverted_index.thesis | 1 |
| abstract_inverted_index.(input, | 145 |
| abstract_inverted_index.Pearson | 179 |
| abstract_inverted_index.Tourism | 93 |
| abstract_inverted_index.adapted | 63 |
| abstract_inverted_index.examine | 95 |
| abstract_inverted_index.improve | 207 |
| abstract_inverted_index.output) | 148 |
| abstract_inverted_index.program | 37, 230 |
| abstract_inverted_index.related | 159 |
| abstract_inverted_index.sustain | 44 |
| abstract_inverted_index.t-test, | 176 |
| abstract_inverted_index.Adaptive | 6 |
| abstract_inverted_index.Relative | 221 |
| abstract_inverted_index.adaptive | 23, 101, 129, 213 |
| abstract_inverted_index.analyzed | 167 |
| abstract_inverted_index.designed | 32 |
| abstract_inverted_index.entitled | 3 |
| abstract_inverted_index.increase | 41 |
| abstract_inverted_index.paradigm | 138 |
| abstract_inverted_index.planning | 241 |
| abstract_inverted_index.problems | 53 |
| abstract_inverted_index.process, | 146 |
| abstract_inverted_index.research | 58, 113, 121 |
| abstract_inverted_index.standard | 174 |
| abstract_inverted_index.studies. | 162 |
| abstract_inverted_index.variable | 151 |
| abstract_inverted_index.Employees | 13 |
| abstract_inverted_index.committed | 188 |
| abstract_inverted_index.consisted | 50 |
| abstract_inverted_index.determine | 123 |
| abstract_inverted_index.discussed | 154 |
| abstract_inverted_index.employees | 30, 80 |
| abstract_inverted_index.frequency | 170 |
| abstract_inverted_index.normative | 117 |
| abstract_inverted_index.performed | 193 |
| abstract_inverted_index.proposed. | 243 |
| abstract_inverted_index.satisfied | 197 |
| abstract_inverted_index.strategic | 240 |
| abstract_inverted_index.Department | 91 |
| abstract_inverted_index.accredited | 88 |
| abstract_inverted_index.adaptively | 194 |
| abstract_inverted_index.deviation, | 175 |
| abstract_inverted_index.employees, | 71 |
| abstract_inverted_index.employees. | 108, 136, 220 |
| abstract_inverted_index.instrument | 59 |
| abstract_inverted_index.literature | 160 |
| abstract_inverted_index.revisiting | 235 |
| abstract_inverted_index.therefore, | 204 |
| abstract_inverted_index.thoroughly | 153 |
| abstract_inverted_index.variables. | 47 |
| abstract_inverted_index.Commitment, | 5 |
| abstract_inverted_index.Performance | 7 |
| abstract_inverted_index.commitment, | 22, 100, 128, 212 |
| abstract_inverted_index.descriptive | 112, 116 |
| abstract_inverted_index.hypotheses. | 56 |
| abstract_inverted_index.performance | 24, 102, 130 |
| abstract_inverted_index.respondents | 185 |
| abstract_inverted_index.two-to-four | 82 |
| abstract_inverted_index.Satisfaction | 10 |
| abstract_inverted_index.administered | 67 |
| abstract_inverted_index.intervention | 36, 229 |
| abstract_inverted_index.investigated | 17 |
| abstract_inverted_index.particularly | 115 |
| abstract_inverted_index.percentages, | 172 |
| abstract_inverted_index.performance, | 214 |
| abstract_inverted_index.satisfaction | 27, 105, 133, 217 |
| abstract_inverted_index.correlational | 120 |
| abstract_inverted_index.organization, | 191 |
| abstract_inverted_index.questionnaire | 65 |
| abstract_inverted_index.statistically | 166 |
| abstract_inverted_index.organizational | 21, 99, 127, 211 |
| abstract_inverted_index.above-mentioned | 46 |
| abstract_inverted_index.“Organizational | 4 |
| abstract_inverted_index.managers/administration | 76 |
| cited_by_percentile_year | |
| countries_distinct_count | 1 |
| institutions_distinct_count | 1 |
| citation_normalized_percentile |