Peranan kompetensi dalam memediasi pengaruh pelatihan dan motivasi serta dampaknya terhadap kinerja tenaga penjual Article Swipe
YOU?
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· 2023
· Open Access
·
· DOI: https://doi.org/10.24912/jmbk.v7i4.25394
Every company certainly wants to continuously improve its performance to win the competition in the market, both in creating products needed by the market and providing excellent services for customer satisfaction. However, this will be difficult to achieve without performance improvement from employees. Therefore, every company needs a management approach that can effectively and efficiently accommodate any changes that occur, and one of them is good human resources management (HRM) that can continually adjust and utilize technology. Therefore, PT Hino Motors Sales Indonesia continuously provides periodic training to their salesmen in HRM development strategies, in hopes of improving the required competencies and providing a positive impact on the performance of salesmen at Hino dealers. Not only training, but participant motivation is also a factor in achieving better results. This research was conducted using a quantitative method and simple random sampling questionnaire distribution technique, with a known population of 159 salesmen, distributed to 114 respondents. The results of the study showed a significant influence between training and performance. Motivation had a positive and significant effect on performance. Training and motivation had a positive and significant effect on competence. Competency mediated training and performance have a direct and significant impact. Competency mediated between motivation and performance had a significant effect. The results of this study contribute to increasing the effectiveness of training on employee performance. Setiap perusahaan tentunya ingin meningkatkan kinerjanya secara berkelanjutan untuk memenangkan persaingan yang ada di pasar, baik dalam menciptakan barang dibutuhkan oleh pasar maupun layanan yang prima untuk kepuasan pelanggannya. Namun hal tersebut akan sulit untuk dicapai tanpa peningkatan kinerja dari para karyawannya. Oleh karena itu, setiap perusahaan pastinya membutuhkan pendekatan manajemen yang mampu mengakomodasikan setiap perubahan yang terjadi secara efektif dan efisien, dimana salah satunya adalah manajemen sumber daya manusia (SDM) yang baik yang dapat terus melakukan penyesuaian dan pemanfaatan teknologi. PT Hino Motors Sales Indonesia secara terus menerus memberikan pelatihan-pelatihan kepada tenaga penjualnya (salesmen) secara periodik dalam strategi pengembangan SDM, diharapkan dapat meningkatkan kompetensi yang dibutuhkan dan memberikan dampak positif terhadap kinerja salesmen di dealer Hino. Namun tidak hanya pelatihan, motivasi peserta juga menjadi faktor untuk mencapai hasil yang lebih baik. Penelitian ini dilakukan dengan metode kuantitatif dan teknik penyebaran kuesioner simple random sampling dengan populasi diketahui sebanyak 159 salesmen melalui penyebaran kuesioner yang diberikan kepada sejumlah 114 responden. Dari hasil penelitian, menunjukkan adanya pengaruh signifikan antara pelatihan terhadap kinerja. Motivasi berpengaruh positif dan signifikan terhadap kinerja. Pelatihan dan motivasi berpengaruh positif dan signifikan terhadap kompetensi. Kompetensi memediasi pelatihan dan kinerja agar berpengaruh langsung dan signifikan. Kompetensi memediasi antara motivasi dan kinerja adalah berpengaruh signifikan. Hasil penelitian ini memberikan kontribusi dalam meningkatkan efektivitas pelatihan terhadap kinerja karyawan.
Related Topics
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.24912/jmbk.v7i4.25394
- https://journal.untar.ac.id/index.php/jmbk/article/download/25394/15188
- OA Status
- diamond
- References
- 11
- Related Works
- 10
- OpenAlex ID
- https://openalex.org/W4385423150
Raw OpenAlex JSON
- OpenAlex ID
-
https://openalex.org/W4385423150Canonical identifier for this work in OpenAlex
- DOI
-
https://doi.org/10.24912/jmbk.v7i4.25394Digital Object Identifier
- Title
-
Peranan kompetensi dalam memediasi pengaruh pelatihan dan motivasi serta dampaknya terhadap kinerja tenaga penjualWork title
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articleOpenAlex work type
- Language
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enPrimary language
- Publication year
-
2023Year of publication
- Publication date
-
2023-07-29Full publication date if available
- Authors
-
Hery Winoto Tj, Soegeng Wahyoedi, Pieter AndreList of authors in order
- Landing page
-
https://doi.org/10.24912/jmbk.v7i4.25394Publisher landing page
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https://journal.untar.ac.id/index.php/jmbk/article/download/25394/15188Direct link to full text PDF
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YesWhether a free full text is available
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diamondOpen access status per OpenAlex
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https://journal.untar.ac.id/index.php/jmbk/article/download/25394/15188Direct OA link when available
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Competence (human resources), Business administration, Business, Marketing, Population, Psychology, Operations management, Knowledge management, Computer science, Engineering, Social psychology, Demography, SociologyTop concepts (fields/topics) attached by OpenAlex
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0Total citation count in OpenAlex
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11Number of works referenced by this work
- Related works (count)
-
10Other works algorithmically related by OpenAlex
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| abstract_inverted_index.oleh | 243 |
| abstract_inverted_index.only | 115 |
| abstract_inverted_index.para | 263 |
| abstract_inverted_index.that | 50, 58, 70 |
| abstract_inverted_index.them | 63 |
| abstract_inverted_index.this | 32, 211 |
| abstract_inverted_index.will | 33 |
| abstract_inverted_index.with | 143 |
| abstract_inverted_index.yang | 234, 247, 274, 279, 294, 296, 328, 352, 377 |
| abstract_inverted_index.(HRM) | 69 |
| abstract_inverted_index.(SDM) | 293 |
| abstract_inverted_index.Every | 0 |
| abstract_inverted_index.Hasil | 429 |
| abstract_inverted_index.Hino. | 339 |
| abstract_inverted_index.Namun | 252, 340 |
| abstract_inverted_index.Sales | 81, 307 |
| abstract_inverted_index.baik. | 354 |
| abstract_inverted_index.dalam | 239, 320, 434 |
| abstract_inverted_index.dapat | 297, 325 |
| abstract_inverted_index.every | 44 |
| abstract_inverted_index.hanya | 342 |
| abstract_inverted_index.hasil | 351, 384 |
| abstract_inverted_index.hopes | 95 |
| abstract_inverted_index.human | 66 |
| abstract_inverted_index.ingin | 226 |
| abstract_inverted_index.known | 145 |
| abstract_inverted_index.lebih | 353 |
| abstract_inverted_index.mampu | 275 |
| abstract_inverted_index.needs | 46 |
| abstract_inverted_index.pasar | 244 |
| abstract_inverted_index.prima | 248 |
| abstract_inverted_index.salah | 286 |
| abstract_inverted_index.study | 158, 212 |
| abstract_inverted_index.sulit | 256 |
| abstract_inverted_index.tanpa | 259 |
| abstract_inverted_index.terus | 298, 310 |
| abstract_inverted_index.their | 88 |
| abstract_inverted_index.tidak | 341 |
| abstract_inverted_index.untuk | 231, 249, 257, 349 |
| abstract_inverted_index.using | 132 |
| abstract_inverted_index.wants | 3 |
| abstract_inverted_index.Motors | 80, 306 |
| abstract_inverted_index.Setiap | 223 |
| abstract_inverted_index.adalah | 288, 426 |
| abstract_inverted_index.adanya | 387 |
| abstract_inverted_index.adjust | 73 |
| abstract_inverted_index.antara | 390, 422 |
| abstract_inverted_index.barang | 241 |
| abstract_inverted_index.better | 126 |
| abstract_inverted_index.dampak | 332 |
| abstract_inverted_index.dealer | 338 |
| abstract_inverted_index.dengan | 358, 368 |
| abstract_inverted_index.dimana | 285 |
| abstract_inverted_index.direct | 194 |
| abstract_inverted_index.effect | 173, 184 |
| abstract_inverted_index.factor | 123 |
| abstract_inverted_index.faktor | 348 |
| abstract_inverted_index.impact | 105 |
| abstract_inverted_index.karena | 266 |
| abstract_inverted_index.kepada | 314, 379 |
| abstract_inverted_index.market | 23 |
| abstract_inverted_index.maupun | 245 |
| abstract_inverted_index.method | 135 |
| abstract_inverted_index.metode | 359 |
| abstract_inverted_index.needed | 20 |
| abstract_inverted_index.occur, | 59 |
| abstract_inverted_index.pasar, | 237 |
| abstract_inverted_index.random | 138, 366 |
| abstract_inverted_index.secara | 229, 281, 309, 318 |
| abstract_inverted_index.setiap | 268, 277 |
| abstract_inverted_index.showed | 159 |
| abstract_inverted_index.simple | 137, 365 |
| abstract_inverted_index.sumber | 290 |
| abstract_inverted_index.teknik | 362 |
| abstract_inverted_index.tenaga | 315 |
| abstract_inverted_index.achieve | 37 |
| abstract_inverted_index.between | 163, 200 |
| abstract_inverted_index.changes | 57 |
| abstract_inverted_index.company | 1, 45 |
| abstract_inverted_index.dicapai | 258 |
| abstract_inverted_index.efektif | 282 |
| abstract_inverted_index.effect. | 207 |
| abstract_inverted_index.impact. | 197 |
| abstract_inverted_index.improve | 6 |
| abstract_inverted_index.kinerja | 261, 335, 414, 425, 439 |
| abstract_inverted_index.layanan | 246 |
| abstract_inverted_index.manusia | 292 |
| abstract_inverted_index.market, | 15 |
| abstract_inverted_index.melalui | 374 |
| abstract_inverted_index.menerus | 311 |
| abstract_inverted_index.menjadi | 347 |
| abstract_inverted_index.peserta | 345 |
| abstract_inverted_index.positif | 333, 396, 405 |
| abstract_inverted_index.results | 155, 209 |
| abstract_inverted_index.satunya | 287 |
| abstract_inverted_index.terjadi | 280 |
| abstract_inverted_index.utilize | 75 |
| abstract_inverted_index.without | 38 |
| abstract_inverted_index.However, | 31 |
| abstract_inverted_index.Motivasi | 394 |
| abstract_inverted_index.Training | 176 |
| abstract_inverted_index.approach | 49 |
| abstract_inverted_index.creating | 18 |
| abstract_inverted_index.customer | 29 |
| abstract_inverted_index.dealers. | 113 |
| abstract_inverted_index.efisien, | 284 |
| abstract_inverted_index.employee | 221 |
| abstract_inverted_index.kepuasan | 250 |
| abstract_inverted_index.kinerja. | 393, 400 |
| abstract_inverted_index.langsung | 417 |
| abstract_inverted_index.mediated | 188, 199 |
| abstract_inverted_index.mencapai | 350 |
| abstract_inverted_index.motivasi | 344, 403, 423 |
| abstract_inverted_index.pastinya | 270 |
| abstract_inverted_index.pengaruh | 388 |
| abstract_inverted_index.periodic | 85 |
| abstract_inverted_index.periodik | 319 |
| abstract_inverted_index.populasi | 369 |
| abstract_inverted_index.positive | 104, 170, 181 |
| abstract_inverted_index.products | 19 |
| abstract_inverted_index.provides | 84 |
| abstract_inverted_index.required | 99 |
| abstract_inverted_index.research | 129 |
| abstract_inverted_index.results. | 127 |
| abstract_inverted_index.salesmen | 89, 110, 336, 373 |
| abstract_inverted_index.sampling | 139, 367 |
| abstract_inverted_index.sebanyak | 371 |
| abstract_inverted_index.sejumlah | 380 |
| abstract_inverted_index.services | 27 |
| abstract_inverted_index.strategi | 321 |
| abstract_inverted_index.tentunya | 225 |
| abstract_inverted_index.terhadap | 334, 392, 399, 408, 438 |
| abstract_inverted_index.tersebut | 254 |
| abstract_inverted_index.training | 86, 164, 189, 219 |
| abstract_inverted_index.Indonesia | 82, 308 |
| abstract_inverted_index.Pelatihan | 401 |
| abstract_inverted_index.achieving | 125 |
| abstract_inverted_index.certainly | 2 |
| abstract_inverted_index.conducted | 131 |
| abstract_inverted_index.diberikan | 378 |
| abstract_inverted_index.difficult | 35 |
| abstract_inverted_index.diketahui | 370 |
| abstract_inverted_index.dilakukan | 357 |
| abstract_inverted_index.excellent | 26 |
| abstract_inverted_index.improving | 97 |
| abstract_inverted_index.influence | 162 |
| abstract_inverted_index.karyawan. | 440 |
| abstract_inverted_index.kuesioner | 364, 376 |
| abstract_inverted_index.manajemen | 273, 289 |
| abstract_inverted_index.melakukan | 299 |
| abstract_inverted_index.memediasi | 411, 421 |
| abstract_inverted_index.pelatihan | 391, 412, 437 |
| abstract_inverted_index.perubahan | 278 |
| abstract_inverted_index.providing | 25, 102 |
| abstract_inverted_index.resources | 67 |
| abstract_inverted_index.salesmen, | 149 |
| abstract_inverted_index.training, | 116 |
| abstract_inverted_index.(salesmen) | 317 |
| abstract_inverted_index.Competency | 187, 198 |
| abstract_inverted_index.Kompetensi | 410, 420 |
| abstract_inverted_index.Motivation | 167 |
| abstract_inverted_index.Penelitian | 355 |
| abstract_inverted_index.Therefore, | 43, 77 |
| abstract_inverted_index.contribute | 213 |
| abstract_inverted_index.dibutuhkan | 242, 329 |
| abstract_inverted_index.diharapkan | 324 |
| abstract_inverted_index.employees. | 42 |
| abstract_inverted_index.increasing | 215 |
| abstract_inverted_index.kinerjanya | 228 |
| abstract_inverted_index.kompetensi | 327 |
| abstract_inverted_index.kontribusi | 433 |
| abstract_inverted_index.management | 48, 68 |
| abstract_inverted_index.memberikan | 312, 331, 432 |
| abstract_inverted_index.motivation | 119, 178, 201 |
| abstract_inverted_index.pelatihan, | 343 |
| abstract_inverted_index.pendekatan | 272 |
| abstract_inverted_index.penelitian | 430 |
| abstract_inverted_index.penjualnya | 316 |
| abstract_inverted_index.penyebaran | 363, 375 |
| abstract_inverted_index.persaingan | 233 |
| abstract_inverted_index.perusahaan | 224, 269 |
| abstract_inverted_index.population | 146 |
| abstract_inverted_index.responden. | 382 |
| abstract_inverted_index.signifikan | 389, 398, 407 |
| abstract_inverted_index.technique, | 142 |
| abstract_inverted_index.teknologi. | 303 |
| abstract_inverted_index.accommodate | 55 |
| abstract_inverted_index.berpengaruh | 395, 404, 416, 427 |
| abstract_inverted_index.competence. | 186 |
| abstract_inverted_index.competition | 12 |
| abstract_inverted_index.continually | 72 |
| abstract_inverted_index.development | 92 |
| abstract_inverted_index.distributed | 150 |
| abstract_inverted_index.efektivitas | 436 |
| abstract_inverted_index.effectively | 52 |
| abstract_inverted_index.efficiently | 54 |
| abstract_inverted_index.improvement | 40 |
| abstract_inverted_index.kompetensi. | 409 |
| abstract_inverted_index.kuantitatif | 360 |
| abstract_inverted_index.membutuhkan | 271 |
| abstract_inverted_index.memenangkan | 232 |
| abstract_inverted_index.menciptakan | 240 |
| abstract_inverted_index.menunjukkan | 386 |
| abstract_inverted_index.participant | 118 |
| abstract_inverted_index.pemanfaatan | 302 |
| abstract_inverted_index.penelitian, | 385 |
| abstract_inverted_index.peningkatan | 260 |
| abstract_inverted_index.penyesuaian | 300 |
| abstract_inverted_index.performance | 8, 39, 108, 191, 203 |
| abstract_inverted_index.significant | 161, 172, 183, 196, 206 |
| abstract_inverted_index.signifikan. | 419, 428 |
| abstract_inverted_index.strategies, | 93 |
| abstract_inverted_index.technology. | 76 |
| abstract_inverted_index.competencies | 100 |
| abstract_inverted_index.continuously | 5, 83 |
| abstract_inverted_index.distribution | 141 |
| abstract_inverted_index.karyawannya. | 264 |
| abstract_inverted_index.meningkatkan | 227, 326, 435 |
| abstract_inverted_index.pengembangan | 322 |
| abstract_inverted_index.performance. | 166, 175 |
| abstract_inverted_index.quantitative | 134 |
| abstract_inverted_index.respondents. | 153 |
| abstract_inverted_index.berkelanjutan | 230 |
| abstract_inverted_index.effectiveness | 217 |
| abstract_inverted_index.pelanggannya. | 251 |
| abstract_inverted_index.questionnaire | 140 |
| abstract_inverted_index.satisfaction. | 30 |
| abstract_inverted_index.mengakomodasikan | 276 |
| abstract_inverted_index.performance.
 | 222 |
| abstract_inverted_index.pelatihan-pelatihan | 313 |
| cited_by_percentile_year | |
| countries_distinct_count | 1 |
| institutions_distinct_count | 3 |
| sustainable_development_goals[0].id | https://metadata.un.org/sdg/9 |
| sustainable_development_goals[0].score | 0.4300000071525574 |
| sustainable_development_goals[0].display_name | Industry, innovation and infrastructure |
| citation_normalized_percentile.value | 0.14250935 |
| citation_normalized_percentile.is_in_top_1_percent | False |
| citation_normalized_percentile.is_in_top_10_percent | False |