Reconciling knowledge sharing with individual tasks: interaction and interruptions in the open-plan office Article Swipe
Francesca Salvadori
,
Jon Hindmarsh
,
Christian Heath
·
YOU?
·
· 2022
· Open Access
·
· DOI: https://doi.org/10.1080/14759551.2022.2140805
YOU?
·
· 2022
· Open Access
·
· DOI: https://doi.org/10.1080/14759551.2022.2140805
The contribution of the open-plan office to work and organisation has long been a matter of some debate. Aside from its economic advantages, it is argued that it provides an important opportunity for colleagues to share knowledge and help each other. It is recognised, however, that the presence and participation of others can undermine the ability of personnel to concentrate on individual tasks and subjects work to interruption. This paper seeks to show how these seemingly contradictory issues are matters participants themselves orient to on a daily basis. In particular, it explores the interactional practices in and through which participants address and, to some extent reconcile, these competing demands; initiating brief conversations while seeking to preserve the integrity of the ongoing tasks in which colleagues are engaged. This article focuses on participants progressively establishing momentary encounters that enable them to exchange information and resolve the inevitable difficulties colleagues face in organisations.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.1080/14759551.2022.2140805
- OA Status
- hybrid
- Cited By
- 3
- References
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All OpenAlex metadata
Raw OpenAlex JSON
- OpenAlex ID
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https://openalex.org/W4308540638Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.1080/14759551.2022.2140805Digital Object Identifier
- Title
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Reconciling knowledge sharing with individual tasks: interaction and interruptions in the open-plan officeWork title
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articleOpenAlex work type
- Language
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enPrimary language
- Publication year
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2022Year of publication
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2022-11-08Full publication date if available
- Authors
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Francesca Salvadori, Jon Hindmarsh, Christian HeathList of authors in order
- Landing page
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https://doi.org/10.1080/14759551.2022.2140805Publisher landing page
- Open access
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YesWhether a free full text is available
- OA status
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hybridOpen access status per OpenAlex
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https://doi.org/10.1080/14759551.2022.2140805Direct OA link when available
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Aside, Plan (archaeology), Face (sociological concept), Public relations, Work (physics), Sociology, Knowledge management, Psychology, Computer science, Political science, Engineering, Social science, Art, Archaeology, Literature, Mechanical engineering, HistoryTop concepts (fields/topics) attached by OpenAlex
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3Total citation count in OpenAlex
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2025: 2, 2024: 1Per-year citation counts (last 5 years)
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48Number of works referenced by this work
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10Other works algorithmically related by OpenAlex
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