Student Help-Seeking Through Utilization of Professor Office Hours Article Swipe

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Megan Botello , Teomara Rutherford ·

YOU? · · 2023 · Open Access · · DOI: https://doi.org/10.22318/icls2023.137947 · OA: W4392681532

Help-seeking is an important self-regulation skill required for students' academic success, but students struggle asking for help when they need it.In this exploratory study, researchers interviewed professors, surveyed students, conducted observations, and analyzed course material to investigate (a) messages professors send through the structure of their course and how these associate with students' values for office hours and help-seeking behaviors, and (b) how students report knowing when to ask for help, where they turn for it, and their motivation to seek it.Findings showed that students view office hours as a last resort.Professors who promoted resources (e.g., office hours) had higher office hours than their colleagues.