Systemic Approaches to Coopetition: Technology and Service Integration in Dynamic Ecosystems Among SMEs Article Swipe
Agostinho da Silva
,
António J. Marques Cardoso
·
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.3390/systems13020097
YOU?
·
· 2025
· Open Access
·
· DOI: https://doi.org/10.3390/systems13020097
In the globalized, technologically advanced landscape, coopetition—simultaneously cooperating and competing—has become a key strategy for innovation and enhanced value creation. This research focuses on the impact of technology-driven coopetition networks in the Portuguese ornamental stone sector, using a framework based on Service-Dominant Logic (S-D Logic). It emphasizes the importance of resource integration, service exchange, and institutional arrangements in successful coopetition. Employing a two-phase experimental approach with selected small and medium enterprises (SMEs), this study assesses customer perceptions of product quality under traditional best practices versus those enabled by technology-driven coopetition networks. The results indicate a notable improvement in the customer-perceived quality and outcome consistency. The statistical analysis shows that these networks allow firms to better align with customer expectations, optimize resource allocation, and improve operational coordination. The findings highlight the strategic potential of coopetition networks, particularly when augmented by advanced technologies like IoT-based systems. These networks facilitate sustainable value co-creation and operational resilience by enabling firms to share expertise, distribute tasks, and synchronize efforts. This research contributes to the coopetition and S-D Logic literature by offering a practical framework for firms aiming to boost competitiveness and sustain growth in dynamic service ecosystems.
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- Language
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- Landing Page
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- OA Status
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- References
- 83
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- OpenAlex ID
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https://openalex.org/W4407154022Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.3390/systems13020097Digital Object Identifier
- Title
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Systemic Approaches to Coopetition: Technology and Service Integration in Dynamic Ecosystems Among SMEsWork title
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articleOpenAlex work type
- Language
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enPrimary language
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2025Year of publication
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2025-02-05Full publication date if available
- Authors
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Agostinho da Silva, António J. Marques CardosoList of authors in order
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https://doi.org/10.3390/systems13020097Publisher landing page
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YesWhether a free full text is available
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goldOpen access status per OpenAlex
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Coopetition, Business, Service (business), Industrial organization, Dynamic capabilities, Ecosystem, Knowledge management, Process management, Computer science, Marketing, Economics, Ecology, Microeconomics, Game theory, BiologyTop concepts (fields/topics) attached by OpenAlex
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0Total citation count in OpenAlex
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10Other works algorithmically related by OpenAlex
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| abstract_inverted_index.S-D | 171 |
| abstract_inverted_index.The | 91, 104, 126 |
| abstract_inverted_index.and | 8, 16, 54, 68, 101, 122, 150, 161, 170, 185 |
| abstract_inverted_index.for | 14, 179 |
| abstract_inverted_index.key | 12 |
| abstract_inverted_index.the | 1, 24, 31, 47, 98, 129, 168 |
| abstract_inverted_index.(S-D | 43 |
| abstract_inverted_index.This | 20, 164 |
| abstract_inverted_index.best | 82 |
| abstract_inverted_index.like | 141 |
| abstract_inverted_index.that | 108 |
| abstract_inverted_index.this | 72 |
| abstract_inverted_index.when | 136 |
| abstract_inverted_index.with | 65, 116 |
| abstract_inverted_index.Logic | 42, 172 |
| abstract_inverted_index.These | 144 |
| abstract_inverted_index.align | 115 |
| abstract_inverted_index.allow | 111 |
| abstract_inverted_index.based | 39 |
| abstract_inverted_index.boost | 183 |
| abstract_inverted_index.firms | 112, 155, 180 |
| abstract_inverted_index.share | 157 |
| abstract_inverted_index.shows | 107 |
| abstract_inverted_index.small | 67 |
| abstract_inverted_index.stone | 34 |
| abstract_inverted_index.study | 73 |
| abstract_inverted_index.these | 109 |
| abstract_inverted_index.those | 85 |
| abstract_inverted_index.under | 80 |
| abstract_inverted_index.using | 36 |
| abstract_inverted_index.value | 18, 148 |
| abstract_inverted_index.aiming | 181 |
| abstract_inverted_index.become | 10 |
| abstract_inverted_index.better | 114 |
| abstract_inverted_index.growth | 187 |
| abstract_inverted_index.impact | 25 |
| abstract_inverted_index.medium | 69 |
| abstract_inverted_index.tasks, | 160 |
| abstract_inverted_index.versus | 84 |
| abstract_inverted_index.(SMEs), | 71 |
| abstract_inverted_index.Logic). | 44 |
| abstract_inverted_index.dynamic | 189 |
| abstract_inverted_index.enabled | 86 |
| abstract_inverted_index.focuses | 22 |
| abstract_inverted_index.improve | 123 |
| abstract_inverted_index.notable | 95 |
| abstract_inverted_index.outcome | 102 |
| abstract_inverted_index.product | 78 |
| abstract_inverted_index.quality | 79, 100 |
| abstract_inverted_index.results | 92 |
| abstract_inverted_index.sector, | 35 |
| abstract_inverted_index.service | 52, 190 |
| abstract_inverted_index.sustain | 186 |
| abstract_inverted_index.advanced | 4, 139 |
| abstract_inverted_index.analysis | 106 |
| abstract_inverted_index.approach | 64 |
| abstract_inverted_index.assesses | 74 |
| abstract_inverted_index.customer | 75, 117 |
| abstract_inverted_index.efforts. | 163 |
| abstract_inverted_index.enabling | 154 |
| abstract_inverted_index.enhanced | 17 |
| abstract_inverted_index.findings | 127 |
| abstract_inverted_index.indicate | 93 |
| abstract_inverted_index.networks | 29, 110, 145 |
| abstract_inverted_index.offering | 175 |
| abstract_inverted_index.optimize | 119 |
| abstract_inverted_index.research | 21, 165 |
| abstract_inverted_index.resource | 50, 120 |
| abstract_inverted_index.selected | 66 |
| abstract_inverted_index.strategy | 13 |
| abstract_inverted_index.systems. | 143 |
| abstract_inverted_index.Employing | 60 |
| abstract_inverted_index.IoT-based | 142 |
| abstract_inverted_index.augmented | 137 |
| abstract_inverted_index.creation. | 19 |
| abstract_inverted_index.exchange, | 53 |
| abstract_inverted_index.framework | 38, 178 |
| abstract_inverted_index.highlight | 128 |
| abstract_inverted_index.networks, | 134 |
| abstract_inverted_index.networks. | 90 |
| abstract_inverted_index.potential | 131 |
| abstract_inverted_index.practical | 177 |
| abstract_inverted_index.practices | 83 |
| abstract_inverted_index.strategic | 130 |
| abstract_inverted_index.two-phase | 62 |
| abstract_inverted_index.Portuguese | 32 |
| abstract_inverted_index.distribute | 159 |
| abstract_inverted_index.emphasizes | 46 |
| abstract_inverted_index.expertise, | 158 |
| abstract_inverted_index.facilitate | 146 |
| abstract_inverted_index.importance | 48 |
| abstract_inverted_index.innovation | 15 |
| abstract_inverted_index.landscape, | 5 |
| abstract_inverted_index.literature | 173 |
| abstract_inverted_index.ornamental | 33 |
| abstract_inverted_index.resilience | 152 |
| abstract_inverted_index.successful | 58 |
| abstract_inverted_index.allocation, | 121 |
| abstract_inverted_index.co-creation | 149 |
| abstract_inverted_index.contributes | 166 |
| abstract_inverted_index.cooperating | 7 |
| abstract_inverted_index.coopetition | 28, 89, 133, 169 |
| abstract_inverted_index.ecosystems. | 191 |
| abstract_inverted_index.enterprises | 70 |
| abstract_inverted_index.globalized, | 2 |
| abstract_inverted_index.improvement | 96 |
| abstract_inverted_index.operational | 124, 151 |
| abstract_inverted_index.perceptions | 76 |
| abstract_inverted_index.statistical | 105 |
| abstract_inverted_index.sustainable | 147 |
| abstract_inverted_index.synchronize | 162 |
| abstract_inverted_index.traditional | 81 |
| abstract_inverted_index.arrangements | 56 |
| abstract_inverted_index.consistency. | 103 |
| abstract_inverted_index.coopetition. | 59 |
| abstract_inverted_index.experimental | 63 |
| abstract_inverted_index.integration, | 51 |
| abstract_inverted_index.particularly | 135 |
| abstract_inverted_index.technologies | 140 |
| abstract_inverted_index.coordination. | 125 |
| abstract_inverted_index.expectations, | 118 |
| abstract_inverted_index.institutional | 55 |
| abstract_inverted_index.competing—has | 9 |
| abstract_inverted_index.competitiveness | 184 |
| abstract_inverted_index.technologically | 3 |
| abstract_inverted_index.Service-Dominant | 41 |
| abstract_inverted_index.technology-driven | 27, 88 |
| abstract_inverted_index.customer-perceived | 99 |
| abstract_inverted_index.coopetition—simultaneously | 6 |
| cited_by_percentile_year | |
| countries_distinct_count | 1 |
| institutions_distinct_count | 2 |
| citation_normalized_percentile.value | 0.0451336 |
| citation_normalized_percentile.is_in_top_1_percent | False |
| citation_normalized_percentile.is_in_top_10_percent | True |