The Impact of Smart Hotel Rooms on the Future Quality of the Tourist Supply Article Swipe

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D. Cvijanović , Aleksandra Vujko , Dejan Sekulić ·

YOU? · · 2025 · Open Access · · DOI: https://doi.org/10.51865/eitc.2025.02.03

In this paper, we present important things about smart hotel rooms and why the technology grows so important, and how the guests look at these rooms and how they perceive them. Temperature, TV, lights all can be set, in a single smart hotel room for the present guest. Plus, for repeat guests, preferences can be stored to give them a room that feels like the second home. This is what makes smart rooms sustainable—a sustainable performance. On the other hand, smart rooms also benefit the guests of the rooms. They speed up their daily routines, improve their performance, and make the work that the guests do more efficient and their businesses more effective. All this affects the quality of their lives because when they work faster, they have more quality time for themselves and their families. This paper investigates how smart rooms in a hotel could have an effect on service quality perceptions across a wide mix of European guests as well as the guests from Serbia. The main results of the survey showed that the respondents are happy to use technology in smart rooms, that they are ready for innovation, that they consider innovation very useful for their work and quality of life, and that they support the further development of innovation in the future.

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Type: article
Landing Page: https://doi.org/10.51865/eitc.2025.02.03
PDF: https://doi.org/10.51865/eitc.2025.02.03
OA Status: diamond
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DOI: https://doi.org/10.51865/eitc.2025.02.03

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Title: The Impact of Smart Hotel Rooms on the Future Quality of the Tourist Supply

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Type: article

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Publication year: 2025

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Publication date: 2025-01-01

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Authors: D. Cvijanović, Aleksandra Vujko, Dejan Sekulić

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Landing page: https://doi.org/10.51865/eitc.2025.02.03

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PDF URL: https://doi.org/10.51865/eitc.2025.02.03

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Cited by: 0

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