To Reply or to Quote: Comparing Conversational Framing Strategies on Twitter Article Swipe
Himanshu Zade
,
Spencer Williams
,
Theresa T. Tran
,
Christina Smith
,
Sukrit Venkatagiri
,
Gary Hsieh
,
Kate Starbird
·
YOU?
·
· 2023
· Open Access
·
· DOI: https://doi.org/10.1145/3625680
YOU?
·
· 2023
· Open Access
·
· DOI: https://doi.org/10.1145/3625680
Social media platform affordances allow users to interact with content and with each other in diverse ways. For example, on Twitter, 1 users can like, reply, retweet, or quote another tweet. Though it’s clear that these different features allow various types of interactions, open questions remain about how these different affordances shape the conversations. We examine how two similar, but distinct conversational features on Twitter — specifically reply vs. quote — are used differently. Focusing on the polarized discourse around Robert Mueller’s congressional testimony in July 2019, we look at how these features are employed in conversations between politically aligned and opposed accounts. We use a mixed methods approach, employing grounded qualitative analysis to identify the different conversational and framing strategies salient in that discourse and then quantitatively analyzing how those techniques differed across the different features and political alignments. Our research (1) demonstrates that the quote feature is more often used to broadcast and reply is more often used to reframe the conversation; (2) identifies the different framing strategies that emerge through the use of these features when engaging with politically aligned vs. opposed accounts; (3) discusses how reply and quote features may be re-designed to reduce the adversarial tone of polarized conversations on Twitter-like platforms.
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Metadata
- Type
- article
- Language
- en
- Landing Page
- https://doi.org/10.1145/3625680
- https://dl.acm.org/doi/pdf/10.1145/3625680
- OA Status
- hybrid
- Cited By
- 9
- References
- 57
- Related Works
- 10
- OpenAlex ID
- https://openalex.org/W4387453727
All OpenAlex metadata
Raw OpenAlex JSON
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https://openalex.org/W4387453727Canonical identifier for this work in OpenAlex
- DOI
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https://doi.org/10.1145/3625680Digital Object Identifier
- Title
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To Reply or to Quote: Comparing Conversational Framing Strategies on TwitterWork title
- Type
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articleOpenAlex work type
- Language
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enPrimary language
- Publication year
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2023Year of publication
- Publication date
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2023-10-09Full publication date if available
- Authors
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Himanshu Zade, Spencer Williams, Theresa T. Tran, Christina Smith, Sukrit Venkatagiri, Gary Hsieh, Kate StarbirdList of authors in order
- Landing page
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https://doi.org/10.1145/3625680Publisher landing page
- PDF URL
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https://dl.acm.org/doi/pdf/10.1145/3625680Direct link to full text PDF
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YesWhether a free full text is available
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hybridOpen access status per OpenAlex
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https://dl.acm.org/doi/pdf/10.1145/3625680Direct OA link when available
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Affordance, Framing (construction), Cognitive reframing, Salient, Conversation, Social media, Conversation analysis, Computer science, Psychology, Social psychology, World Wide Web, Communication, Human–computer interaction, Artificial intelligence, History, ArchaeologyTop concepts (fields/topics) attached by OpenAlex
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9Total citation count in OpenAlex
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2025: 4, 2024: 4, 2023: 1Per-year citation counts (last 5 years)
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10Other works algorithmically related by OpenAlex
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