Voice as a Design Material Article Swipe

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Selina Sutton , Paul Foulkes , David Kirk , Shaun Lawson ·

YOU? · · 2019 · Open Access · · DOI: https://doi.org/10.1145/3290605.3300833

While there is a renewed interest in voice user interfaces (VUI) in HCI, little attention has been paid to the design of VUI voice output beyond intelligibility and naturalness. We draw on the field of sociophonetics - the study of the social factors that influence the production and perception of speech - to highlight how current VUIs are based on a limited and homogenised set of voice outputs. We argue that current systems do not adequately consider the diversity of peoples’ speech, how that diversity represents sociocultural identities, and how voices have the potential to shape user perceptions and experiences. Ultimately, as other technological developments have influenced the ideologies of language, the voice outputs of VUIs will influence the ideologies of speech. Based on our argument, we pose three design strategies for VUI voice output design - individualisation, context awareness, and diversification - to motivate new ways of conceptualising and designing these technologies.

Related Topics

Ideology

Computer Science

Perception

Human–Computer Interaction

Concepts

Naturalness Ideology Computer science Perception Intelligibility (philosophy) Diversification (marketing strategy) Sociocultural evolution Human–computer interaction Sociology Psychology Epistemology Politics Philosophy Business Anthropology Political science Quantum mechanics Neuroscience Law Marketing Physics

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Type: article
Language: en
Landing Page: https://doi.org/10.1145/3290605.3300833
OA Status: green
Cited By: 84
References: 77
Related Works: 10
OpenAlex ID: https://openalex.org/W2931579440

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OpenAlex ID: https://openalex.org/W2931579440

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DOI: https://doi.org/10.1145/3290605.3300833

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Title: Voice as a Design Material

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Type: article

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Language: en

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Publication year: 2019

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Publication date: 2019-04-29

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Authors: Selina Sutton, Paul Foulkes, David Kirk, Shaun Lawson

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Landing page: https://doi.org/10.1145/3290605.3300833

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Open access: Yes

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OA status: green

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OA URL: https://nrl.northumbria.ac.uk/id/eprint/37928/1/Sutton%20et%20al%20-%20Voice%20as%20a%20Design%20Material%20AAM.pdf

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Concepts: Naturalness, Ideology, Computer science, Perception, Intelligibility (philosophy), Diversification (marketing strategy), Sociocultural evolution, Human–computer interaction, Sociology, Psychology, Epistemology, Politics, Philosophy, Business, Anthropology, Political science, Quantum mechanics, Neuroscience, Law, Marketing, Physics

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Cited by: 84

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Citations by year (recent): 2025: 16, 2024: 13, 2023: 19, 2022: 12, 2021: 9

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References (count): 77

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Related works (count): 10

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