Water Utility Turnaround Framework : A Guide for Improving Performance Article Swipe
In many urban areas around the world, \n public utilities provide water supply and sanitation (WSS) \n services. While some of these urban public water and \n sanitation utilities ("water utilities") perform well, others suffer from the types of performance \n issues observed in many public sector entities, such as low \n operating and investment efficiency. A framework for turning \n around poorly performing water utilities will benefit the \n management of these utilities, governments with \n responsibilities for water utilities, and those providing \n technical and financial support for improving the WSS \n sector. Improving the performance of water utilities is \n difficult because the problems they face are complex and \n multidimensional. Problems caused by dysfunctional political \n environments, combined with an entrenched backlog of \n inefficient practices, cannot be solved by applying standard \n technical and managerial techniques. Achieving a sustained \n turnaround requires a framework that integrates practical \n steps to increase a utility's operational and \n managerial efficiency with measures to reverse the \n dysfunctional political equilibria in which it operates. \n Using a comprehensive turnaround framework is the best \n approach to improve water utilities' performance \n and efficiency, and increase their ability to access \n finance, including commercial finance. Why does this matter? \n Evidence shows that water utilities with access to \n commercial finance are much more likely to achieve the \n Sustainable Development Goals.
Related Topics
- Type
- article
- Language
- en
- Landing Page
- http://documents.worldbank.org/curated/en/515931542315166330/Water-Utility-Turnaround-Framework-A-Guide-for-Improving-Performance
- OA Status
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- Cited By
- 9
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- 20
- OpenAlex ID
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Raw OpenAlex JSON
- OpenAlex ID
-
https://openalex.org/W2904348318Canonical identifier for this work in OpenAlex
- Title
-
Water Utility Turnaround Framework : A Guide for Improving PerformanceWork title
- Type
-
articleOpenAlex work type
- Language
-
enPrimary language
- Publication year
-
2019Year of publication
- Publication date
-
2019-05-01Full publication date if available
- Authors
-
Gerhardus Nicolaas Albertus Soppe, Nils Janson, Scarlett PiantiniList of authors in order
- Landing page
-
https://documents.worldbank.org/curated/en/515931542315166330/Water-Utility-Turnaround-Framework-A-Guide-for-Improving-PerformancePublisher landing page
- Open access
-
YesWhether a free full text is available
- OA status
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greenOpen access status per OpenAlex
- OA URL
-
https://documents.worldbank.org/curated/en/515931542315166330/Water-Utility-Turnaround-Framework-A-Guide-for-Improving-PerformanceDirect OA link when available
- Concepts
-
Water utility, Turnaround time, Computer science, Business, Risk analysis (engineering), Operations management, Environmental science, Water supply, Engineering, Environmental engineeringTop concepts (fields/topics) attached by OpenAlex
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9Total citation count in OpenAlex
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2024: 2, 2022: 2, 2020: 3, 2019: 2Per-year citation counts (last 5 years)
- Related works (count)
-
20Other works algorithmically related by OpenAlex
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