Workplace Digitalization in Public Sector Organization Towards Operational Effectiveness: Current Landscape, Issues and Challenges Article Swipe

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Nur Azaliah Abu Bakar , Zakaria Deraman , Mohamad Fadzli Tarmiji , Rohani Yusoff , Nazri Kama ·

YOU? · · 2020 · Open Access · · DOI: https://doi.org/10.25124/ijies.v4i01.50

To date, public sector organisation begin to implement the digital workplace as part of their digital government initiative but yet there is proven the success of its implementation and how it impacts the government operation effectiveness. Therefore, based on a Technology-Organization-Environment (TOE) framework, this paper aims to investigate the current landscape, issues and challenges in workplace digitalization in public sector organization. A comparative analysis of the digital workplace approach was performed on nine Malaysian Public Sector organisations of the various business core function. This study found that there are nine factors related to digital workplace implementation. The main finding revealed that most organisation are not fully optimizing the digital workplace functionality and only using it as a digital repository. Based on this finding, significantly it can contribute the development of a new digital workplace framework for public sector organization in ensuring its contribution to operational effectiveness

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Digital Transformation

Computer Science

Operations Management

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Public sector Government (linguistics) Business Function (biology) Process management Public relations Knowledge management Government sector Business sector Operational effectiveness Digital government Engineering Private sector Digital transformation Computer science Political science Operations management Economic growth Economics World Wide Web Law Biology Evolutionary biology Linguistics Philosophy

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Type: article
Language: en
Landing Page: https://doi.org/10.25124/ijies.v4i01.50
PDF: https://ijies.sie.telkomuniversity.ac.id/index.php/IJIES/article/download/50/108
OA Status: diamond
Cited By: 5
References: 22
Related Works: 10
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DOI: https://doi.org/10.25124/ijies.v4i01.50

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Title: Workplace Digitalization in Public Sector Organization Towards Operational Effectiveness: Current Landscape, Issues and Challenges

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Language: en

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Publication year: 2020

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Publication date: 2020-01-31

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Authors: Nur Azaliah Abu Bakar, Zakaria Deraman, Mohamad Fadzli Tarmiji, Rohani Yusoff, Nazri Kama

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Landing page: https://doi.org/10.25124/ijies.v4i01.50

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PDF URL: https://ijies.sie.telkomuniversity.ac.id/index.php/IJIES/article/download/50/108

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Concepts: Public sector, Government (linguistics), Business, Function (biology), Process management, Public relations, Knowledge management, Government sector, Business sector, Operational effectiveness, Digital government, Engineering, Private sector, Digital transformation, Computer science, Political science, Operations management, Economic growth, Economics, World Wide Web, Law, Biology, Evolutionary biology, Linguistics, Philosophy

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Cited by: 5

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Citations by year (recent): 2024: 1, 2023: 2, 2021: 2

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