Alton Y.K. Chua
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View article: Examining Trust and Willingness to Accept AI Recommendation Systems
Examining Trust and Willingness to Accept AI Recommendation Systems Open
This paper proposes and tests a conceptual model that identifies the antecedents of trust in AI, which could in turn lead to users’ willingness to accept AI recommendation systems. An online survey was conducted in the context of stock m…
View article: Understanding online fake review production strategies
Understanding online fake review production strategies Open
Extending the literature that has, thus far, mostly focused on the detection of fake online reviews, this paper explores a more fundamental yet hitherto-unanswered question: How do people go about creating fake reviews in the first place? …
View article: Exploring the Dynamics of Justification in the Wake of a Rumor Outbreak on Social Media
Exploring the Dynamics of Justification in the Wake of a Rumor Outbreak on Social Media Open
This paper explores the dynamics of justification in the wake of a rumor outbreak on social media. Specifically, it examines the extent to which the five types of justification—descriptive argumentation, presumptive argumentation, evidenti…
View article: Students' Motivations for Not Sharing Rumours during the <scp>COVID</scp>‐19 Pandemic in Singapore
Students' Motivations for Not Sharing Rumours during the <span>COVID</span>‐19 Pandemic in Singapore Open
The COVID‐19 pandemic has underscored the importance of curbing harmful misinformation and prompted legislation against fake news. Based on the case of the COVID‐19 pandemic in Singapore, this study investigated motivations behind college …
View article: Who sells knowledge online? An exploratory study of knowledge celebrities in China
Who sells knowledge online? An exploratory study of knowledge celebrities in China Open
Purpose This study explores identity signaling used by an emerging class of knowledge celebrities in China – Knowledge Wanghong – who sell knowledge products on online platforms. Because identity signaling may involve constructing unique o…
View article: Moderating Effects of Time-Related Factors in Predicting the Helpfulness of Online Reviews: a Deep Learning Approach
Moderating Effects of Time-Related Factors in Predicting the Helpfulness of Online Reviews: a Deep Learning Approach Open
Given the importance of online reviews, as shown by extensive research, we address the problem of predicting the helpfulness of online product reviews by developing a comprehensive research model guided by the theoretical foundations of si…
View article: An Exploratory Study of Game-based M-learning for Software Project Management
An Exploratory Study of Game-based M-learning for Software Project Management Open
Given that the virtues of M-learning have not yet been fully exploited in teaching
\nSoftware Project Management (SPM), this paper embarks on a timely endeavour to explore the
\nuse of game-based M-learning for SPM by introducing a game ca…
View article: Reviewing the Landscape of Research on Influencer-generated Content
Reviewing the Landscape of Research on Influencer-generated Content Open
The purpose of this paper is to review and synthesize scholarly articles on influencer-generated content. Specifically, it attempts to identify: (1) theoretical foundations that have been used, (2) research methods that have been employed,…
View article: AIC Project Dataset
AIC Project Dataset Open
AIC Survey Data
View article: Rumor Retransmission on Twitter: Message Characteristics, user Characteristics and Retransmission Outcomes
Rumor Retransmission on Twitter: Message Characteristics, user Characteristics and Retransmission Outcomes Open
This paper seeks to depict online rumor retransmission using three main constructs, namely, message characteristics, user characteristics and retransmission outcomes. In particular, it teases retransmission outcomes into volume, immediacy …
View article: Comparing the web and mobile platforms of a social Q&A service from the user’s perspective
Comparing the web and mobile platforms of a social Q&A service from the user’s perspective Open
Purpose As an increasing number of users have acquired information across the web and mobile platforms for social question and answering (Q&A), it is of interest to explore whether there are differences in social Q&A usages between the two…
View article: Salient Beliefs about Sharing Rumor Denials on the Internet
Salient Beliefs about Sharing Rumor Denials on the Internet Open
In the era of social media, rumors spread faster and wider than ever before. After a rumor spreads, its effect can be curbed by issuing online refutation messages known as denials. Notwithstanding the potential of denials to reduce Interne…
View article: Theorizing the textual differences between authentic and fictitious reviews
Theorizing the textual differences between authentic and fictitious reviews Open
Purpose: The purpose of this paper is twofold: to build a theoretical model that identifies textual cues to distinguish between authentic and fictitious reviews, and to empirically validate the theoretical model by examining reviews of pos…
View article: A Study of Tweet Veracity to Separate Rumours from Counter-Rumours
A Study of Tweet Veracity to Separate Rumours from Counter-Rumours Open
Rumours are known to propagate easily through computer-mediated communication channels such as Twitter. Their outbreak is often followed by the spread of 'counter-rumours', which are messages that debunk rumours. The probability of a tweet…
View article: Graph-based Cluster Analysis to Identify Similar Questions: A Design Science Approach
Graph-based Cluster Analysis to Identify Similar Questions: A Design Science Approach Open
Social question answering (SQA) services allow users to clarify their queries by asking questions and obtaining answers from other users. To enhance the responsiveness of such services, one can identify similar questions and, thereafter, r…
View article: The communication of intellectual capital: the “whys” and “whats”
The communication of intellectual capital: the “whys” and “whats” Open
Purpose – The purpose of this paper is twofold: first, to identify motivations that drive communication of IC (CIC); and second, to investigate content and format used in CIC from three perspectives, namely, human capital information, rela…
View article: Authentic versus fictitious online reviews: A textual analysis across luxury, budget, and mid-range hotels
Authentic versus fictitious online reviews: A textual analysis across luxury, budget, and mid-range hotels Open
Extant literature suggests that authentic and fictitious online reviews could be distinguished by leveraging on their textual characteristics. However, nuances in textual differences between authentic and fictitious reviews across differen…
View article: The Retransmission of Rumor-related Tweets
The Retransmission of Rumor-related Tweets Open
This paper investigates the characteristics of rumor-related tweets that would attract retransmission. Drawing on the uses and gratifications (U & G) and influential users' theories, it proposes a rumor retransmission model which comprises…