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View article: 'Whoever needs to see it, will see it': Motivations and Labor of Creating Algorithmic Conspirituality Content on TikTok
'Whoever needs to see it, will see it': Motivations and Labor of Creating Algorithmic Conspirituality Content on TikTok Open
Recent studies show that users often interpret social media algorithms as mystical or spiritual because of their unpredictability. This invites new questions about how such perceptions affect the content that creators create and the commun…
View article: Who Is a Good Digital Activist? Exploring Social Justice Activists' Adaptation to Instagram's Algorithmic Changes
Who Is a Good Digital Activist? Exploring Social Justice Activists' Adaptation to Instagram's Algorithmic Changes Open
Through interviews with 16 social justice activists, we explore their challenges of adapting to Instagram, particularly in light of the platform's evolving algorithm. Our findings reveal that the frequent changes in these algorithms signif…
View article: Towards Experience-Centered AI: A Framework for Integrating Lived Experience in Design and Development
Towards Experience-Centered AI: A Framework for Integrating Lived Experience in Design and Development Open
Lived experiences fundamentally shape how individuals interact with AI systems, influencing perceptions of safety, trust, and usability. While prior research has focused on developing techniques to emulate human preferences, and proposed t…
View article: Towards Experience-Centered AI: A Framework for Integrating Lived Experience in Design and Development
Towards Experience-Centered AI: A Framework for Integrating Lived Experience in Design and Development Open
Lived experiences fundamentally shape how individuals interact with AI systems, influencing perceptions of safety, trust, and usability. While prior research has focused on developing techniques to emulate human preferences, and proposed t…
View article: Local platformized utopias? corporate discourse, community groups, and volunteer moderation on Facebook, Reddit, and NextDoor
Local platformized utopias? corporate discourse, community groups, and volunteer moderation on Facebook, Reddit, and NextDoor Open
Residents of communities increasingly rely on geographically focused groups on online social media platforms to access local information. These local groups have the potential to enhance the quality of life in communities by helping reside…
View article: "Business on WhatsApp is tough now-- but am I really a businesswoman?" Exploring Challenges with Adapting to Changes in WhatsApp Business
"Business on WhatsApp is tough now-- but am I really a businesswoman?" Exploring Challenges with Adapting to Changes in WhatsApp Business Open
This study examines how WhatsApp has evolved from a personal communication tool to a professional platform, focusing on its use by small business owners in India. Initially embraced in smaller, rural communities for its ease of use and fam…
View article: LOCALIZED VOLUNTEER MODERATION AND ITS DISCURSIVE CONSTRUCTION
LOCALIZED VOLUNTEER MODERATION AND ITS DISCURSIVE CONSTRUCTION Open
The social media industry has begun more prominently positioning itself as a vehicle for tapping into local community. Facebook offers hundreds of region-specific community groups, proudly touting these in nation-wide commercials. Reddit h…
View article: If you’re reading this, it’s meant for you: The reflexive ambivalence of algorithmic conspirituality
If you’re reading this, it’s meant for you: The reflexive ambivalence of algorithmic conspirituality Open
Growing awareness of the ubiquity of algorithms online has established a new discursive space for making sense of their role in individuals’ lives and society writ large. Within this space, social media users have come to think of algorith…
View article: #PoetsOfInstagram: Navigating The Practices And Challenges Of Novice Poets On Instagram
#PoetsOfInstagram: Navigating The Practices And Challenges Of Novice Poets On Instagram Open
WhatsApp has become a pivotal communication tool in India, transcending cultural boundaries and deeply integrating into the nation's digital landscape. Meta's introduction of WhatsApp for Business aligns seamlessly with the platform's popu…
View article: "We happen to be different and different is not bad": Designing for Intersectional Fat-Positive Information-Seeking
"We happen to be different and different is not bad": Designing for Intersectional Fat-Positive Information-Seeking Open
Fat liberation is a social movement advocating for equal treatment of fat people, who are currently subjected to harmful stereotypes, harassment, discrimination at school and work, and medical mistreatment, and is an understudied movement …
View article: A Situated-Infrastructuring of WhatsApp for Business in India
A Situated-Infrastructuring of WhatsApp for Business in India Open
WhatsApp has become a pivotal communication tool in India, transcending cultural boundaries and deeply integrating into the nation's digital landscape. Meta's introduction of WhatsApp for Business aligns seamlessly with the platform's popu…
View article: Technology is a wish your heart makes: How Disney harnesses practical magic discourse to legitimize MyMagic+
Technology is a wish your heart makes: How Disney harnesses practical magic discourse to legitimize MyMagic+ Open
This article explores how Disney employs magical discourse to legitimize its MyMagic+ system. Through an analysis of the Disney Parks blog, we introduce the concept practical magic discourse , which entices users to indulge in the fantasy …