Ann Hendricks
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Use of a Medical Communication Framework to Assess the Quality of Generative Artificial Intelligence Replies to Primary Care Patient Portal Messages: Content Analysis Open
Background There is growing interest in applying generative artificial intelligence (GenAI) to respond to electronic patient portal messages, particularly in primary care where message volumes are highest. However, evaluations of GenAI as …
Use of a Medical Communication Framework to Assess Quality of Automated Replies to Primary Care Portal Patient Messages: A Content Analysis. (Preprint) Open
BACKGROUND Generative artificial intelligence (GenAI) tools are increasingly available to assist clinicians in responding to patient messages; however, their suitability as a tool for medical communication in primary care has not been syst…