Badrinath Jayakumar
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View article: Trustera: A Live Conversation Redaction System
Trustera: A Live Conversation Redaction System Open
Trustera, the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents' need to hear sensitive information while preserving the naturalness of live customer-agent con…
View article: Handling Inconsistency in Knowledge Bases
Handling Inconsistency in Knowledge Bases Open
Real-world automated reasoning systems, based on classical logic, face logically inconsistent information, and they must cope with it. It is onerous to develop such systems because classical logic is explosive. Recently, progress has been …
View article: Intent Discovery for Enterprise Virtual Assistants: Applications of Utterance Embedding and Clustering to Intent Mining
Intent Discovery for Enterprise Virtual Assistants: Applications of Utterance Embedding and Clustering to Intent Mining Open
Minhua Chen, Badrinath Jayakumar, Michael Johnston, S. Eman Mahmoodi, Daniel Pressel. Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry …
View article: Deep Clustering with Measure Propagation
Deep Clustering with Measure Propagation Open
Deep models have improved state-of-the-art for both supervised and unsupervised learning. For example, deep embedded clustering (DEC) has greatly improved the unsupervised clustering performance, by using stacked autoencoders for represent…