Benjamin Dehe
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View article: ‘All you need is trust’: examining trust, information sharing, and supplier performance perception in SMEs from a social exchange perspective
‘All you need is trust’: examining trust, information sharing, and supplier performance perception in SMEs from a social exchange perspective Open
The purpose of this study is to substantiate the interrelationships between the perceived value of supplier performance, trust, and information sharing in the context of small and medium-sized agribusiness enterprises (SMEs), in an emergin…
View article: An empirical investigation into UK university–industry collaboration: the development of an impact framework
An empirical investigation into UK university–industry collaboration: the development of an impact framework Open
Providing evidence of the impact of university–industry (U–I) partnerships is challenging. This empirical research contributes to this thought-provoking subject area by developing an impact assessment framework to assess the effect of coll…
View article: Enhancing on-pitch learning capabilities with data analytics and technologies in elite sports
Enhancing on-pitch learning capabilities with data analytics and technologies in elite sports Open
Research question: We have explored the utilisation of data analytics and technology in elite sports and the role it plays in enhancing on-pitch learning capabilities. In the competitive, complex, and dynamic professional sports environmen…
View article: Bespoke benchmarking framework employed as vehicle and platform for open innovation – a healthcare infrastructure case
Bespoke benchmarking framework employed as vehicle and platform for open innovation – a healthcare infrastructure case Open
We report on the development, testing and implementation of a bespoke benchmarking framework and assess its influence on the open innovation performance of new healthcare infrastructure. The research was developed from a series of 10 works…
View article: Testing an AHP model for aircraft spare parts
Testing an AHP model for aircraft spare parts Open
© 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group. This research aims to develop and test a practical and precise multi-criteria classification of aircraft spare part inventory management, using the Analytical Hierarchy …
View article: Defining and assessing industry 4.0 maturity levels – case of the defence sector
Defining and assessing industry 4.0 maturity levels – case of the defence sector Open
Firms do not currently fully appreciate the complex characteristics of Industry 4.0 and as a result are uncertain about what it represents for them. In this study, an assessment model is developed to measure the level of implementation of …
View article: Knowledge Transfer and Impact
Knowledge Transfer and Impact Open
This paper suggests a comparison framework to try and evidence the impact of knowledge transfer. It examines impact by reporting on the outputs from case studies across two sectors, manufacturing and healthcare. The paper assesses the impa…
View article: Sports operations management: examining the relationship between environmental uncertainty and quality management orientation
Sports operations management: examining the relationship between environmental uncertainty and quality management orientation Open
The outcome of a sporting competition is uncertain and one of the key reasons for the sustained popularity of spectator sport. Whilst unique and exciting, this context poses challenges for the management of the sporting experience as there…
View article: Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study
Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study Open
The purpose of this paper is to demonstrate how QFD can enhance a healthcare organisation’s strategic operational alignment, by synchronising the infrastructure design with the service intention. In this empirical paper, a case study of a …
View article: The Impact of Supply Chain Characteristics on the Adoption of Innovation
The Impact of Supply Chain Characteristics on the Adoption of Innovation Open
Healthcare organisations have important roles in society in terms of safeguarding and promoting public health. Considering the healthcare organisations’ crucial role and the fact that they face the challenge of minimising the cost of healt…
View article: Orientation to work: comparison between the British workforce and Polish migrant workers
Orientation to work: comparison between the British workforce and Polish migrant workers Open
The aim of this study is to investigate the differences between Polish migrant workers and British labour in relation to their orientation to work. Using a sample of 128 employees in the industrial sector in the UK, we examined the orienta…
View article: Pull-logic and ERP within Engineering-to-Order (ETO): the case of a British Manufacturer
Pull-logic and ERP within Engineering-to-Order (ETO): the case of a British Manufacturer Open
Lean production and ERP systems are two of the most desirable manufacturing best practices (Bamford et al., 2015); the link between them has been widely studied and discussed within the academic literature. However, the focus to-date has m…
View article: Professional Service Operations Management : sustaining the discipline?
Professional Service Operations Management : sustaining the discipline? Open
Operations management (OM) theory suggests that professional services have some distinct operational challenges. There is an emerging consensus that professional services are changing, due to the socio-economic and political climates in wh…
View article: Research opportunities through the use of social media
Research opportunities through the use of social media Open
The rapid grow of technology, its perceived ease of use and a demanding working environment, has led to the increasing use of social software by businesses. Reported evidence reveals that companies have enhanced their performance through d…
View article: Service quality at the London 2012 games – a paralympics athletes survey
Service quality at the London 2012 games – a paralympics athletes survey Open
Purpose – The purpose of this paper is to report on aspects of service quality at the London 2012 Paralympic Games, from a rather unusual perspective, the athletes. To date there has been little evidence captured about athlete’s satisfacti…
View article: A case study of kanban implementation within the pharmaceutical supply chain
A case study of kanban implementation within the pharmaceutical supply chain Open
This study explores the implementation of the kanban system, which is a Lean technique, within the pharmaceutical supply chain (PSC). The case study provides insights on the benefits and challenges arising from the application of this tech…