Bilal Eneizan
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View article: Analyzing The Impact of Good Governance on Public Trust: The Mediating Role of Institutional Legitimacy in Jordan’s Public Sector
Analyzing The Impact of Good Governance on Public Trust: The Mediating Role of Institutional Legitimacy in Jordan’s Public Sector Open
This study investigated the impact of good governance on public trust in Jordan’s Public Sector, examined the mediating role of institutional legitimacy between good governance and public trust in the public organizations, and suggested a …
View article: An assessment of the influence of job demands on employee creativity and affective states
An assessment of the influence of job demands on employee creativity and affective states Open
Organisations have become increasingly aware of their employees’ job demands due to intense market competition. Investigating the antecedents of banking sector employees’ creativity is appropriate given the increased competitiveness of the…
View article: The impact of financial technology (FinTech) on improving financial performance: The case of commercial banks in Jordan
The impact of financial technology (FinTech) on improving financial performance: The case of commercial banks in Jordan Open
This study explores the main financial technologies adopted by banks to improve their financial performance. The research sample includes 301 participants from commercial banks listed on the Amman Stock Exchange (ASE). Financial performanc…
View article: The effectiveness of human resource management practices on increasing organizational performance and the mediating effect of employee engagement
The effectiveness of human resource management practices on increasing organizational performance and the mediating effect of employee engagement Open
Enhancing employee loyalty to the company is essential to maximize corporate ability and achieve respective goals, as employees are the most valuable resource. Hence, managing human resources in organizations is key to achieving contempora…
View article: Investigating the adoption of digital Library by postgraduate students in Jordan: An Enhanced of UTAUT Model
Investigating the adoption of digital Library by postgraduate students in Jordan: An Enhanced of UTAUT Model Open
The current study aims to determine the factors influencing the intention to employ digital libraries among postgraduate students in Jordanian universities. The data were gathered through questionnaires in the format of Google Forms. The q…
View article: The Impact of Consumer Culture on Innovation Adoption in Developing Countries
The Impact of Consumer Culture on Innovation Adoption in Developing Countries Open
There is limited research on the factors that influence people’s continued use of mobile payments in developing countries, and it is likely that these factors vary from country to country. This study aims to explore how the factors affecti…
View article: The influence of talent management practices on employee retention and performance: An empirical study of Jordanian service organizations
The influence of talent management practices on employee retention and performance: An empirical study of Jordanian service organizations Open
This study aimed to examine the influence of talent management practices (recruitment and selection, training and development, rewards and compensation) on employee retention and employee performance in Jordanian service organizations. A q…
View article: Applied artificial intelligence: Acceptance-intention-purchase and satisfaction on smartwatch usage in a Ghanaian context
Applied artificial intelligence: Acceptance-intention-purchase and satisfaction on smartwatch usage in a Ghanaian context Open
View article: Factors affecting consumers’ satisfaction towards mobile payment services: An analytic hierarchy process approach
Factors affecting consumers’ satisfaction towards mobile payment services: An analytic hierarchy process approach Open
The aim of the study is to use the analytic hierarchy process (AHP) technique to identify and rank the factors affecting customer satisfaction with mobile payment services in the Jordanian market, where little research has been done on pos…
View article: An investigation into the effect of social support on job performance and job satisfaction in the Jordanian insurance industry
An investigation into the effect of social support on job performance and job satisfaction in the Jordanian insurance industry Open
An increased sense of job performance and better job satisfaction can be achieved by receiving social support. In order to fulfil this purpose, this study aimed to determine the relationship between social support on the one hand and job p…
View article: How to Motivate Employees to Perform Better? The Impact of Social Support on Employees’ Performance in the Hotel Industry
How to Motivate Employees to Perform Better? The Impact of Social Support on Employees’ Performance in the Hotel Industry Open
Workplace attitude and behaviour are two major challenges encountered by various enterprises in improving employee performance.The ability to control personal emotions and the support received by employees at the workplace are essential fo…
View article: Understanding and Predicting the Determinants of Consumers’ Acceptance and Usage of M-commerce Application: Hybrid SEM and Neural Network Approach
Understanding and Predicting the Determinants of Consumers’ Acceptance and Usage of M-commerce Application: Hybrid SEM and Neural Network Approach Open
In m-commerce, privacy and security are major concerns. Existing research has examined the privacy and relationship, security, and intention to use. However, the determinants of privacy and security in mobile commerce remain largely unexpl…
View article: A Hybrid SEM and Neural Network Approach to Understand and Predict the Determinants of Consumers’ Acceptance and Usage of Mobile-Commerce Application
A Hybrid SEM and Neural Network Approach to Understand and Predict the Determinants of Consumers’ Acceptance and Usage of Mobile-Commerce Application Open
The growth of mobile commerce marketplaces worldwide has been boosted by modern advances in digital technology. However, Privacy and security are still concern in m-commerce application. Since the previous study has researched the link bet…
View article: EMPLOYEE MOTIVATION, JOB SATISFACTION, CUSTOMER SATISFACTION, AND FIRM PERFORMANCE: THE MODERATING ROLE OF EMPLOYEE EMPOWERMENT
EMPLOYEE MOTIVATION, JOB SATISFACTION, CUSTOMER SATISFACTION, AND FIRM PERFORMANCE: THE MODERATING ROLE OF EMPLOYEE EMPOWERMENT Open
This study mainly focuses on examining the effects of employee motivation on Job Satisfaction, job satisfaction on customer satisfaction, customer satisfaction on firm performance, and the moderating role of employee empowerment on the rel…
View article: The Mediation Effect of Online Shopping Habits on Personality Traits and Intention to Recommend; the Covid-19 Effect
The Mediation Effect of Online Shopping Habits on Personality Traits and Intention to Recommend; the Covid-19 Effect Open
The coronavirus disease (COVID-19) has transformed conventional buying to online shopping habits. Despite the importance of customers’ future behaviour, insufficient studies have highlighted the role of online shopping habits on the intent…
View article: Structural Equation Modelling Using AMOS based Empirical Analysis: Direct and Indirect Effects of Job Performance Factors among Jordanian Islamic Banks
Structural Equation Modelling Using AMOS based Empirical Analysis: Direct and Indirect Effects of Job Performance Factors among Jordanian Islamic Banks Open
In order to ensure that the Islamic bank is staying competitive, job performance plays a significant role to ensure that the organization could be successful in the future. This study was designed to investigate the effect of psychological…
View article: The Impact of Innovation Competitive Advantage on Product Quality for Sustainable Growth among SMEs: An Empirical Analysis
The Impact of Innovation Competitive Advantage on Product Quality for Sustainable Growth among SMEs: An Empirical Analysis Open
Supported by the dynamic capabilities theory of the firm, this study considered innovation competitive advantage, product quality, and technology adoption as the core dynamic capabilities of manufacturing SMEs. The purpose of this study wa…
View article: Co-movement between GCC stock markets and the US stock markets: A wavelet coherence analysis
Co-movement between GCC stock markets and the US stock markets: A wavelet coherence analysis Open
In this article, the co-movement between GCC and US stock market returns was investigated using the wavelet coherence method. The Dynamic Conditional Correlation GARCH (DCC-GARCH) modelling is then applied on time-varying components in ord…
View article: Human resources practices and job satisfaction on customer satisfaction: The mediating role of quality of customer interaction in online call center
Human resources practices and job satisfaction on customer satisfaction: The mediating role of quality of customer interaction in online call center Open
The frequently discussed topic of job satisfaction is not new in the field of organizational behavior research. Job satisfaction is related to customer satisfaction; however, there is a scarcity of empirical evidence regarding this link. T…
View article: Preventive Practices to Avoid Novel Coronavirus-COVID-19 at Marketplace during Lockdown in Developing Countries
Preventive Practices to Avoid Novel Coronavirus-COVID-19 at Marketplace during Lockdown in Developing Countries Open
View article: Effects of privacy and security on the acceptance and usage of EMR: The mediating role of trust on the basis of multiple perspectives
Effects of privacy and security on the acceptance and usage of EMR: The mediating role of trust on the basis of multiple perspectives Open
Problem statement: Malaysian public hospitals apply an electronic medical record (EMR) system. However, health-care professionals are facing several difficulties in trusting the EMR system in Malaysia. Studies that have addressed EMR accep…
View article: Analysis of the relationship between corporate social responsibility (CSR) spending and market stock price among Jordanian service firms
Analysis of the relationship between corporate social responsibility (CSR) spending and market stock price among Jordanian service firms Open
In this study, the relationship of corporate social responsibility (CSR) spending and Market Stock Price was analyzed. The study sample comprised of 102 services firms listed on the Amman Stock Exchange (ASE) for the years 2010 to 2017. In…
View article: An Investigation into the Relationship between Emotional Labor and Customer Satisfaction
An Investigation into the Relationship between Emotional Labor and Customer Satisfaction Open
Purpose: This study primarily aims to provide insight into the role of deep acting and surface acting effects on customer satisfaction, with job satisfaction as the mediating and mentoring as the moderating variable.
View article: How Does Socio-Technical Approach Influence Sustainability? Considering the Roles of Decision Making Environment
How Does Socio-Technical Approach Influence Sustainability? Considering the Roles of Decision Making Environment Open
Aim/purpose: the current study explains the mediation of ERP in the role of a socio-technical approach and decision-making with firms' sustainable performance. Background: despite the existence of existing literature on success and failure…
View article: How Does Financial Analysis Influence the Firm's Failure of Iraqi Private Sector?
How Does Financial Analysis Influence the Firm's Failure of Iraqi Private Sector? Open
The objective of this study is to examine the failure of construction companies services by using Abbas and Rashid Model. This study comprised sample of 38 companies in construction companies services at Iraq. A Wilcoxon Test was used to c…
View article: Determinants of the Production System Time (JIT) on Reduce Waste: Case Study in a Salsal Water Company
Determinants of the Production System Time (JIT) on Reduce Waste: Case Study in a Salsal Water Company Open
This study aimed to identify the effect of the production system on time to maximize the profitability of industrial companies through (reducing production costs, improving product quality, reducing damage rates, achieving competitive adva…
View article: Green Marketing Strategies: Theoretical Approach
Green Marketing Strategies: Theoretical Approach Open
Green marketing movement, much as green consumption, reflects businesses’ responsibility toward society to ensure that they conduct their activities in a way that minimizes the negative effects on the environment. Therefore, for the last t…
View article: The adoption of electrics vehicles in Jordan based on theory of planned behavior
The adoption of electrics vehicles in Jordan based on theory of planned behavior Open
Using the electric vehicles (EVs) is indispensable for the reduction in fossil fuels consumption which are the main cause of carbon emission. However, research investigating the intention to adopt electric vehicle from developing countries…
View article: A Multi-Level Study of Influence Knowledge Management Small and Medium Enterprises
A Multi-Level Study of Influence Knowledge Management Small and Medium Enterprises Open
View article: The Effect of Reverse Logistics on Sustainable Manufacturing
The Effect of Reverse Logistics on Sustainable Manufacturing Open
The aim of this paper is to study the effect of reverse logistics on sustainable manufacturing (Environmental Performance, Environmental Performance, Social Performance). Questionnaire was designed and distributed among employees in one mu…