Viswanath Venkatesh
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View article: Importance of Technology–Job Fit on the Sustained Use of E-Government
Importance of Technology–Job Fit on the Sustained Use of E-Government Open
Success in e-government technology implementation offers many benefits for both governments and citizens; however, the real-world implementation showcases a high failure rate. Such failures are mainly attributed to a lack of use and adequa…
View article: Study of egg quality traits in PD-3 chicken line
Study of egg quality traits in PD-3 chicken line Open
View article: The Sky is Falling, UTAUT Has Failed! An Investigation of the Adoption of Privacy-Enhancing Technologies (PETs)
The Sky is Falling, UTAUT Has Failed! An Investigation of the Adoption of Privacy-Enhancing Technologies (PETs) Open
In the age of artificial intelligence (AI) and data-hungry applications, privacy-enhancing technologies (PETs) offer a way for individuals to limit data collection and processing by these applications. Yet, the adoption of PETs remains low…
View article: Job Crafting in the Context of Enterprise System Implementations
Job Crafting in the Context of Enterprise System Implementations Open
View article: Extending the unified theory of acceptance and use of technology for sustainable technologies context
Extending the unified theory of acceptance and use of technology for sustainable technologies context Open
Following the United Nations' Sustainable Development Goals (SDG) recommendations, sustainable technologies are increasingly being introduced as a step toward more sustainable behaviors and efforts against environmental problems. However, …
View article: Design Characteristics and Service Experience With E-government Services: A Public Value Perspective
Design Characteristics and Service Experience With E-government Services: A Public Value Perspective Open
View article: Paradigm Changing Metaverse: Future Research Directions in Design, Technology Adoption and Use, and Impacts
Paradigm Changing Metaverse: Future Research Directions in Design, Technology Adoption and Use, and Impacts Open
View article: Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange and Team-Member Exchange on Developer Satisfaction in Agile Development Teams
Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange and Team-Member Exchange on Developer Satisfaction in Agile Development Teams Open
Prior work on leadership in information systems development (ISD) teams has assumed that all developers are treated equally by their team leader and ignored the possibility that differentiated leader-member exchange (LMX) may be an importa…
View article: A deep learning assisted web application tool for diagnosing communication disorder in children
A deep learning assisted web application tool for diagnosing communication disorder in children Open
Communication is an important way of expressing one's thoughts to others. Many people are suffering from communication disorders like stammering and stuttering. Communicative disorders are mainly divided into three types namely language di…
View article: Cyberslacking in the Workplace: Antecedents and Effects on Job Performance
Cyberslacking in the Workplace: Antecedents and Effects on Job Performance Open
Employees’ nonwork use of information technology (IT), or cyberslacking, is of growing concern due to its erosion of job performance and other negative organizational consequences. Research on cyberslacking antecedents has drawn on diverse…
View article: Pragmatic and idealistic reasons: What drives electric vehicle drivers' satisfaction and continuance intention?
Pragmatic and idealistic reasons: What drives electric vehicle drivers' satisfaction and continuance intention? Open
Cruz-Jesus, F., Figueira-Alves, H., Tam, C., Pinto, D. C., Oliveira, T., & Venkatesh, V. (2023). Pragmatic and idealistic reasons: What drives electric vehicle drivers' satisfaction and continuance intention? Transportation Research Part A…
View article: Conducting Mixed-Methods Research: From Classical Social Sciences to the Age of Big Data and Analytics
Conducting Mixed-Methods Research: From Classical Social Sciences to the Age of Big Data and Analytics Open
Scholars in the social sciences are increasingly expected to incorporate both quantitative and qualitative techniques and methods into their research. The growth of “mixed-methods” research is evident in social science disciplines ranging …
View article: Guidelines for the Development of Three-Level Models: Bridging Levels of Analysis and Integrating Contextual Influences in IS Research
Guidelines for the Development of Three-Level Models: Bridging Levels of Analysis and Integrating Contextual Influences in IS Research Open
The use of multilevel analysis has steadily increased in information systems (IS) research. Many studies are doing an admirable job of integrating two-level models into their examination of IS phenomena. However, two-level models are limit…
View article: Deviant Affordances: When Tensions, Deadlocks, and Nonconformance Generate Performance
Deviant Affordances: When Tensions, Deadlocks, and Nonconformance Generate Performance Open
Novel information technologies (ITs), such as mobile devices and third-party cloud services, offer users an increasing variety of action possibilities, i.e., affordances. Organizational IT policies, however, often specify their actualizati…
View article: Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance Open
Investors and companies have always aspired to make informed investment decisions by using diverse information sources. With the explosion of information sources on the web and emergence of predictive analytics, many investors moved beyond…
View article: Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors
Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors Open
Purpose Consumer adoption of online shopping continues to increase each year. At the same time, online retailers face intense competition and few are profitable. This suggests that businesses and researchers still have much to learn regard…
View article: Impact of an Enterprise System Implementation on Job Outcomes: Challenging the Linearity Assumption
Impact of an Enterprise System Implementation on Job Outcomes: Challenging the Linearity Assumption Open
Organizations usually have difficulty adjusting to technology-enabled changes. Recent research has examined the interaction between technology and the key job outcomes of employees. But this research stream has done so using a linear lens …
View article: Mixed Methods Research in the Age of Analytics: An Exemplar Leveraging Sentiments from News Articles to Explain Firm Performance
Mixed Methods Research in the Age of Analytics: An Exemplar Leveraging Sentiments from News Articles to Explain Firm Performance Open
View article: Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean
Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean Open
There are both formal and informal cries that UTAUT and, by association, the stream of research on technology adoption has reached its limit, with little or no opportunities for new knowledge creation. Such a conclusion is ironic because t…
View article: Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings
Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings Open
View article: Where to Go from Here? Thoughts on Future Directions for Research on Individual-Level Technology Adoption with a Focus on Decision Making
Where to Go from Here? Thoughts on Future Directions for Research on Individual-Level Technology Adoption with a Focus on Decision Making Open
View article: Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance
Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance Open
View article: The Future is Now: Calling for a Focus on Temporal Issues in Information Systems Research
The Future is Now: Calling for a Focus on Temporal Issues in Information Systems Research Open
Purpose: As information systems (IS) phenomena continue to emerge and evolve in our ever-changing economic and social contexts, researchers need to increase their focus on time in order to enrich our theories. We present broad suggestions …
View article: User compensation as a data breach recovery action: A methodological replication and investigation of generalizability based on the Home Depot breach
User compensation as a data breach recovery action: A methodological replication and investigation of generalizability based on the Home Depot breach Open
Purpose - In the aftermath of data breaches, many firms offer compensation to affected customers to recover from damaged customer sentiments. To understand the effectiveness of such compensation offerings, Goode et al. (2017) examined the …
View article: Perceived Values and Motivations Influencing M-Commerce Use
Perceived Values and Motivations Influencing M-Commerce Use Open
Mobile commerce (m-commerce) has become increasingly important for organizations attempting to grow revenue by expanding into international markets. However, for multinational mobile retailers (m-retailers), one of the greatest challenges …
View article: Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT
Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT Open
This paper is motivated by the widespread availability of AI tools, whose adoption and consequent benefits are still a question mark. As a first step, some critical issues that relate to AI tools in general, humans in the context of AI too…
View article: Effects of Customer Compensation on Justice Perceptions: A Longitudinal Study of Target’s Data Breach
Effects of Customer Compensation on Justice Perceptions: A Longitudinal Study of Target’s Data Breach Open
Data breaches are a major threat to organizations from both financial and customer relations perspectives. We developed a nomological network linking post-breach compensation strategies to key outcomes, namely continued shopping intentions…
View article: Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese Hospitals
Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese Hospitals Open
Background: Few studies examine physicians’ use of different features of health information technology (HIT) in relation to their psychological empowerment and stress, especially in China where many hospitals are being pushed to share digi…
View article: Telecommuting and Job Outcomes: A Moderated Mediation Model of System Use, Software Quality, and Social Exchange
Telecommuting and Job Outcomes: A Moderated Mediation Model of System Use, Software Quality, and Social Exchange Open
This research investigates an artifact-centric view of the telecommuting experience, examining how system use and software quality influence job outcomes of telecommuters. We develop and test our moderated mediation model in a cross-organi…
View article: Road to Success: A Guide for Doctoral Students and Junior Faculty
Road to Success: A Guide for Doctoral Students and Junior Faculty Open
This book provides guidance and tools to help PhD students and junior faculty members successfully navigate and mature through the various stages of an academic career. Senior faculty members can use this book as a source of ideas to advis…