Chairil Djaka Kusuma
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View article: The Influence of E-service Quality and E-trust on BRI Mobile User Loyalty with Perceived Usefulness as a Mediator
The Influence of E-service Quality and E-trust on BRI Mobile User Loyalty with Perceived Usefulness as a Mediator Open
Technological advances make it easier to carry out various activities. In the banking business, there is Mobile Banking innovation as a means of online banking services anywhere and anytime, such as BRI Mobile. However, in practice, the us…