Deborah Seys
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View article: Identifying key competencies for supporting second victims in different contexts: a scoping review
Identifying key competencies for supporting second victims in different contexts: a scoping review Open
Background Providing support to second victims in workplaces is crucial for maintaining high-quality performance. Peer support approach has proven to be one of the most effective and well-accepted approaches. However, the specific competen…
View article: Ventral mesh rectopexy: Variations in technique and care process. A multicentre study
Ventral mesh rectopexy: Variations in technique and care process. A multicentre study Open
Aim The aim of this improvement collaborative is to explore the variation in care within and between Flemish hospitals in preoperative assessment, surgical indications, perioperative management and surgical technique for ventral mesh recto…
View article: Key elements for designing effective second victim support interventions: a focus group study in European clinical settings
Key elements for designing effective second victim support interventions: a focus group study in European clinical settings Open
Background The second victim (SV) experience limits the performance of health and care workers and places patients at risk. Peer support is recognised as the most effective, feasible and acceptable intervention to mitigate its impact. Obje…
View article: The European Researchers’ Network Working on Second Victim (ERNST) Policy Statement on the Second Victim Phenomenon for Increasing Patient Safety
The European Researchers’ Network Working on Second Victim (ERNST) Policy Statement on the Second Victim Phenomenon for Increasing Patient Safety Open
Background The second victim phenomenon refers to the emotional trauma healthcare professionals experience following adverse events (AEs) in patient care, which can compromise their ability to provide safe care. This issue has significant …
View article: Second Victims in Industries beyond Healthcare: A Scoping Review
Second Victims in Industries beyond Healthcare: A Scoping Review Open
The second victim phenomenon (SVP) refers to workers negatively impacted by involvement in unanticipated adverse events or errors. While this phenomenon has been extensively studied in healthcare since its acknowledgment over 20 years ago,…
View article: The “House of Trust”. A framework for quality healthcare and leadership.
The “House of Trust”. A framework for quality healthcare and leadership. Open
In healthcare, improvement leaders have been inspired by the frameworks from industry which have been adapted into control systems and certifications to improve quality of care for people. To address the challenge to regain trust in health…
View article: Flanders Quality Model (FlaQuM): towards the development of a sustainable, integrated quality management system
Flanders Quality Model (FlaQuM): towards the development of a sustainable, integrated quality management system Open
Background: The quality policy for hospitals enrolled in 2009 by the Flemish government, is based on a ‘Quality-of-Care Triad’ consisting of accreditation, inspection and public reporting of quality indicators. Since 2021, an accreditation…
View article: FlaQuM-Quickscan: an instrument to measure healthcare quality experiences across patients, kin and professionals in hospitals and primary care settings.
FlaQuM-Quickscan: an instrument to measure healthcare quality experiences across patients, kin and professionals in hospitals and primary care settings. Open
Background: Healthcare quality is multidimensional and should be measured from a multistakeholder perspective. Experiential knowledge from patients, kin and professionals is increasingly recognised as contributions in quality management co…
View article: In search of an international multidimensional action plan for second victim support: a narrative review
In search of an international multidimensional action plan for second victim support: a narrative review Open
Background Insights around second victims (SV) and patient safety has been growing over time. An overview of the available evidence is lacking. This review aims to describe (i) the impact a patient safety incident can have and (ii) how hea…
View article: How different countries respond to adverse events whilst patients’ rights are protected
How different countries respond to adverse events whilst patients’ rights are protected Open
Patient safety is high on the policy agenda internationally. Learning from safety incidents is a core component in achieving the important goal of increasing patient safety. This study explores the legal frameworks in the countries to prom…
View article: An Evidence and Consensus-Based Definition of Second Victim: A Strategic Topic in Healthcare Quality, Patient Safety, Person-Centeredness and Human Resource Management
An Evidence and Consensus-Based Definition of Second Victim: A Strategic Topic in Healthcare Quality, Patient Safety, Person-Centeredness and Human Resource Management Open
The concept of second victims (SV) was introduced 20 years ago to draw attention to healthcare professionals involved in patient safety incidents. The objective of this paper is to advance the theoretical conceptualization and to develop a…
View article: Variation in stroke care at the hospital level: A cross-sectional multicenter study
Variation in stroke care at the hospital level: A cross-sectional multicenter study Open
Introduction Stroke is one of the leading causes of mortality and disability. Improving patient outcomes can be achieved by improving stroke care and adherence to guidelines. Since wide variation in adherence rates for stroke guidelines st…
View article: Healthcare Students and Medical Residents as Second Victims: A Cross-Sectional Study
Healthcare Students and Medical Residents as Second Victims: A Cross-Sectional Study Open
Background: The term second victim (SV) describes healthcare professionals who remain traumatized after being involved in a patient safety incident (PSI). They can experience various emotional, psychological, and physical symptoms. The phe…
View article: A Breakthrough Improvement Collaborative Significantly Reduces Hospital Stay After Elective Colectomy for Cancer Across a Healthcare System
A Breakthrough Improvement Collaborative Significantly Reduces Hospital Stay After Elective Colectomy for Cancer Across a Healthcare System Open
Objective: This multicenter study aimed to assess (1) the effect of an improvement collaborative on enhanced recovery after surgery (ERAS) protocol adherence after elective colectomy and (2) the association between adherence and patient ou…
View article: The evolving personal, professional and physical impact on healthcare professionals during three COVID-19 waves: A cross-sectional study
The evolving personal, professional and physical impact on healthcare professionals during three COVID-19 waves: A cross-sectional study Open
Background The COVID-19 pandemic has led to huge pressure on not only healthcare systems, but also on healthcare professionals. Objective As the pandemic continues, the aim of this study is to evaluate how 10 reactions of healthcare profes…
View article: Spanish Abstracts for Volume 33, Issue 2, 2021
Spanish Abstracts for Volume 33, Issue 2, 2021 Open
transici ó n para atenci ó n sin trabas acelerando el seguimiento posterior al alta en el programa comunitario de adicci ó n
View article: The cost of a first and second hospital-wide accreditation in Flanders, Belgium
The cost of a first and second hospital-wide accreditation in Flanders, Belgium Open
Background Hospital accreditation is a popular and widely used quality control and improvement instrument. Despite potential benefits, ques-tions are raised whether it constitutes appropriate use of hospitals’ limited financial resources. …
View article: A co-creation roadmap towards sustainable quality of care: A multi-method study
A co-creation roadmap towards sustainable quality of care: A multi-method study Open
Objective Hospitals demonstrated increased efforts into quality improvement over the past years. Their growing commitment to quality combined with a heterogeneity in perceptions among healthcare stakeholders cause concerns on the sustainab…
View article: A Comparative Study Measuring the Difference of Healthcare Workers Reactions Among Those Involved in a Patent Safety Incident and Healthcare Professionals While Working During COVID-19
A Comparative Study Measuring the Difference of Healthcare Workers Reactions Among Those Involved in a Patent Safety Incident and Healthcare Professionals While Working During COVID-19 Open
Objectives This study aimed to describe the differences and similarities in the reaction of the healthcare worker involved in a patient safety incident or during the COVID-19 pandemic. We also compared the differences in support they need.…
View article: Development of a Model Care Pathway for Myasthenia Gravis
Development of a Model Care Pathway for Myasthenia Gravis Open
Myasthenia Gravis (MG) is a chronic, life-lasting condition that requires high coordination among different professionals and disciplines. The diagnosis of MG is often delayed and sometimes misdiagnosed. The goal of the care pathway (CP) i…
View article: Is a hospital quality policy based on a triad of accreditation, public reporting and inspection evidence-based? A narrative review
Is a hospital quality policy based on a triad of accreditation, public reporting and inspection evidence-based? A narrative review Open
Background Since 2009, hospital quality policy in Flanders, Belgium, is built around a quality-of-care triad, which encompasses accreditation, public reporting (PR) and inspection. Policy makers are currently reflecting on the added value …
View article: Prediction Models for Public Health Containment Measures on COVID-19 Using Artificial Intelligence and Machine Learning: A Systematic Review
Prediction Models for Public Health Containment Measures on COVID-19 Using Artificial Intelligence and Machine Learning: A Systematic Review Open
Artificial Intelligence (AI) and Machine Learning (ML) have expanded their utilization in different fields of medicine. During the SARS-CoV-2 outbreak, AI and ML were also applied for the evaluation and/or implementation of public health i…
View article: Second victim support structures in anaesthesia: a cross-sectional survey in Belgian anaesthesiologists
Second victim support structures in anaesthesia: a cross-sectional survey in Belgian anaesthesiologists Open
Background Anaesthesiologists are prone to patient safety situations after which second victim symptoms can occur. In international literature, a majority of these second victims indicated that they were emotionally affected in the afterma…
View article: COVID-19 is having a destructive impact on health-care workers’ mental well-being
COVID-19 is having a destructive impact on health-care workers’ mental well-being Open
Background The coronavirus disease 2019 (COVID-19) may aggravate workplace conditions that impact health-care workers’ mental health. However, it can also place other stresses on workers outside of their work. This study determines the eff…
View article: Mangomoments - preconditions and impact on patients and families, healthcare professionals and organisations: a multi-method study in Flemish hospitals
Mangomoments - preconditions and impact on patients and families, healthcare professionals and organisations: a multi-method study in Flemish hospitals Open
Objective Understanding how small unexpected acts or gestures by healthcare professionals, known as Mangomoments, are translated into practice, what their preconditions are and what their impact is on patients and families, healthcare prof…