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The Desire for AI Advice in Retirement Plans: A Latent Class Analysis Open
This study explores employee preferences for generative AI-driven financial advice in employer-sponsored retirement plans using latent class analysis grounded in Rogers's diffusion of innovations theory. Based on a survey of 2,000 public-s…
Assessing Retirement Income Literacy Among Consumers and Financial Advisors: Validating a Scale and Examining Professional Designations Open
This study provides the first formal psychometric validation of the Retirement Income Literacy Scale (RILS) and examines the relationship between professional designations and specialized knowledge among financial advisors. Using a two‐stu…
Echoes of Bias: An Analysis of <span>ChatGPT</span> in Financial Planner–Client Dialogs Open
This study examines how the ChatGPT Model 3.5, a large language model, exhibits implicit bias when generating financial planning communications with varying racial identifiers. Using a structured testing framework with 25 combinations of a…
Exploring the Relationships between Virtual Client Meetings, Financial Anxiety, and Trust in Financial Planning Open
Tele-financial planning in Canada has become a crucial component of financial planners’ businesses, which necessitates research to understand how tele-financial planning influences client outcomes. This study uses primary data collected fr…