Frank T. Piller
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View article: Interaction design for open innovation platforms: A social exchange perspective
Interaction design for open innovation platforms: A social exchange perspective Open
We investigate the interaction design preferences of solution seekers and problem solvers on open innovation (crowdsourcing) platforms. Drawing on social exchange theory (SET), we hypothesize that seekers and solvers have different prefere…
View article: Platform design and governance in industrial markets: Charting the meta-organizational logic
Platform design and governance in industrial markets: Charting the meta-organizational logic Open
View article: Hype or Hope: How Employee Perceptions Affect the Adoption of Disruptive Digital Technologies
Hype or Hope: How Employee Perceptions Affect the Adoption of Disruptive Digital Technologies Open
View article: <div> Urban Metaverse: The Smart City in the Industrial Metaverse.&nbsp;<span>Opportunities of the metaverse for real-time, interactive, and inclusive infrastructure applications in urban areas</span></div><div> <br></div>
Urban Metaverse: The Smart City in the Industrial Metaverse. <span>Opportunities of the metaverse for real-time, interactive, and inclusive infrastructure applications in urban areas</span> Open
View article: Managing Data Sovereignty: An Organizational Competence for Successful Open Value Creation
Managing Data Sovereignty: An Organizational Competence for Successful Open Value Creation Open
Managing big data benefits organizations via efficient and effective data‐driven decision making, productivity gains, customization potential, or innovation opportunities. Data‐driven innovation opportunities are particularly valuable in o…
View article: Generative AI, Innovation, and Trust
Generative AI, Innovation, and Trust Open
Our paper explores the integration of generative artificial intelligence (GenAI) into organizations’ innovation and new product development processes, focusing on when and how to trust AI-generated outcomes in this context. We propose a fr…
View article: Mass Customization in the Age of AI
Mass Customization in the Age of AI Open
View article: Societal Transformation: Transformation Research, Transformational Research, Research Transformation: A Novel Framework from RWTH Aachen University
Societal Transformation: Transformation Research, Transformational Research, Research Transformation: A Novel Framework from RWTH Aachen University Open
The global environmental crisis, technological developments, the COVID-19 pandemic, and ongoing economic and political globalization are just a few of the developments that are massively increasing the pressure for transformation on region…
View article: Organizational Transformation: A Management Research Perspective
Organizational Transformation: A Management Research Perspective Open
Organizational transformation is a complex and multifaceted process that involves a fundamental change in the way an organization operates and delivers value to its stakeholders. It can be triggered by a variety of internal and external fo…
View article: Platform Design and Governance: Charting the Meta-Organizational Logic in Industrial Markets
Platform Design and Governance: Charting the Meta-Organizational Logic in Industrial Markets Open
View article: Artificial Intelligence-Augmented Brainstorming: How Humans and Ai Beat Humans Alone
Artificial Intelligence-Augmented Brainstorming: How Humans and Ai Beat Humans Alone Open
View article: From Automation to Autonomy: Human Machine Relations in the Age of Artificial Intelligence
From Automation to Autonomy: Human Machine Relations in the Age of Artificial Intelligence Open
The shift from automation to autonomy marks a new chapter in human-machine relations, especially in the context of the expanding and diversifying applications of Artificial Intelligence (AI). As machines gain capabilities that resemble aut…
View article: Design Elements of a Platform-Based Ecosystem for Industry Applications
Design Elements of a Platform-Based Ecosystem for Industry Applications Open
Many companies in the Industry 4.0 (I4.0) environment are still lacking knowledge and experience of how to enter and participate in a platform-based ecosystem to gain long-term competitive advantages. This leads to uncertainty among firms …
View article: Internet of Production
Internet of Production Open
This open access book fosters collaboration between humans, machines, data and models in industrial production.
View article: Processes and Structures for Agile Product Development
Processes and Structures for Agile Product Development Open
The work stream CRD-C.I of the Cluster of Excellence Internet of Production focuses on the topic of agile product development in order to enable reduced lead-times as well as exceeded customer and user satisfaction in product development. …
View article: Interplay Between Company-Internal and -External Perspectives on the Internet of Production: Implications for Governance, Organization, Capabilities, and Interfaces
Interplay Between Company-Internal and -External Perspectives on the Internet of Production: Implications for Governance, Organization, Capabilities, and Interfaces Open
The Internet of Production (IoP), the global and integrated use of production data, will completely reshape how organizations operate and interact with each other. We introduce how these developments will affect the usage phase including v…
View article: From product to platform: How incumbents' assumptions and choices shape their platform strategy
From product to platform: How incumbents' assumptions and choices shape their platform strategy Open
Platform ecosystems have attracted a lot of attention as a new way of value creation and capture. In a longitudinal multi-case study, we compare the transformation efforts of two incumbents in the agricultural equipment industry between 20…
View article: Interconnected digital twins and the future of digital manufacturing: Insights from a Delphi study
Interconnected digital twins and the future of digital manufacturing: Insights from a Delphi study Open
Digital twins (DTs) are virtual representations of real‐world entities like production assets, processes, or products. They are updated at a defined fidelity and frequency along the entire life cycle from development and engineering over t…
View article: Growing with smart products: Why customization capabilities matter for manufacturing firms
Growing with smart products: Why customization capabilities matter for manufacturing firms Open
Manufacturing firms that engage in digital transformation develop increasingly smarter versions of their tangible products to reinvigorate growth in shrinking markets. However, they often struggle with translating their investments in digi…
View article: Paradoxes of implementing digital manufacturing systems: A longitudinal study of digital innovation projects for disruptive change
Paradoxes of implementing digital manufacturing systems: A longitudinal study of digital innovation projects for disruptive change Open
Digital manufacturing technologies offer many opportunities for established companies to innovate. They promote data‐driven gains in operational efficiency and enable the transformation of current business models or the creation of entirel…
View article: Augmenting human innovation teams with artificial intelligence: Exploring transformer‐based language models
Augmenting human innovation teams with artificial intelligence: Exploring transformer‐based language models Open
The use of transformer‐based language models in artificial intelligence (AI) has increased adoption in various industries and led to significant productivity advancements in business operations. This article explores how these models can b…
View article: Sustainability and Resilience in Alliance-Driven Manufacturing Ecosystems: A Strategic Conceptual Modeling Perspective
Sustainability and Resilience in Alliance-Driven Manufacturing Ecosystems: A Strategic Conceptual Modeling Perspective Open
The challenge of sustainability rests on the ability of organizations to change their practices to meet the needs of current and future generations. To date, most research on organizational change has focused on how to change within a sing…
View article: Design Elements of a Platform-Based Ecosystem for Industry Applications
Design Elements of a Platform-Based Ecosystem for Industry Applications Open
Many companies in the Industry 4.0 (I4.0) environment are still lacking knowledge and experience of how to enter and participate in a platform-based ecosystem to gain long-term competitive advantages. This leads to uncertainty among firms …
View article: Internet of Production
Internet of Production Open
This is an open access book.
View article: Processes and Structures for Agile Product Development
Processes and Structures for Agile Product Development Open
The work stream CRD-C.I of the Cluster of Excellence Internet of Production focuses on the topic of agile product development in order to enable reduced lead-times as well as exceeded customer and user satisfaction in product development. …
View article: Interplay Between Company-Internal and -External Perspectives on the Internet of Production: Implications for Governance, Organization, Capabilities, and Interfaces
Interplay Between Company-Internal and -External Perspectives on the Internet of Production: Implications for Governance, Organization, Capabilities, and Interfaces Open
The Internet of Production (IoP), the global and integrated use of production data, will completely reshape how organizations operate and interact with each other. We introduce how these developments will affect the usage phase including v…
View article: Industry 4.0 and Sustainability: Ten propositions how digital business models foster sustainability in Industry 4.0
Industry 4.0 and Sustainability: Ten propositions how digital business models foster sustainability in Industry 4.0 Open
View article: How open is innovation research? – An empirical analysis of data sharing among innovation scholars
How open is innovation research? – An empirical analysis of data sharing among innovation scholars Open
We investigate what fosters or inhibits data sharing behaviour in a sample of 173 innovation management researchers. Theoretically, we integrate resource-based arguments with social exchange considerations to juxtapose the trade-off betwee…
View article: Mass Customization Capabilities in Practice – Introducing the Mass into Customized Tech-Textiles in an SME Network
Mass Customization Capabilities in Practice – Introducing the Mass into Customized Tech-Textiles in an SME Network Open
The German textile industry is dominated by small and medium-sized enterprises (SMEs) with limited resources and specialized skills producing customized technical textiles following an engineer-to-order approach. To expand their skills, SM…
View article: Knowledge diversity and team creativity: How hobbyists beat professional designers in creating novel board games
Knowledge diversity and team creativity: How hobbyists beat professional designers in creating novel board games Open
This study adds to the literature on household sector (HHS) innovation by investigating how user and professional designer teams differ in their ability to translate knowledge diversity into collective creative output. We test our hypothes…