Jane Heyhoe
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View article: A systematic review of workplace triggers of emotions in the healthcare environment, the emotions experienced, and the impact on patient safety
A systematic review of workplace triggers of emotions in the healthcare environment, the emotions experienced, and the impact on patient safety Open
Background Healthcare staff deliver patient care in emotionally charged settings and experience a wide range of emotions as part of their work. These emotions and emotional contexts can impact the quality and safety of care. Despite the gr…
View article: Social emotion and patient safety: an important and understudied intersection
Social emotion and patient safety: an important and understudied intersection Open
Until the late 1990s, models of decision making and behaviour in the psychological literature largely ignored the role of emotion. With the work of influential authors,1–3 among others, came the recognition and evidence that our decisions …
View article: Developing and evaluating packages to support implementation of quality indicators in general practice: the ASPIRE research programme, including two cluster RCTs
Developing and evaluating packages to support implementation of quality indicators in general practice: the ASPIRE research programme, including two cluster RCTs Open
Background Dissemination of clinical guidelines is necessary but seldom sufficient by itself to ensure the reliable uptake of evidence-based practice. There are further challenges in implementing multiple clinical guidelines and clinical p…
View article: Validation of revised patient measures of safety: PMOS-30 and PMOS-10
Validation of revised patient measures of safety: PMOS-30 and PMOS-10 Open
Objectives There is growing evidence that patients can provide feedback on the safety of their care. The 44-item Patient Measure of Safety (PMOS) was developed for this purpose. While valid and reliable, the length of this questionnaire ma…
View article: Patient involvement in diagnosing cancer in primary care: a systematic review of current interventions
Patient involvement in diagnosing cancer in primary care: a systematic review of current interventions Open
Background Patients can play a role in achieving an earlier diagnosis of cancer by monitoring and re-appraising symptoms after initially presenting to primary care. It is not clear what interventions exist, or what the components of an int…
View article: Strategies to improve general practitioner well-being: findings from a focus group study
Strategies to improve general practitioner well-being: findings from a focus group study Open
These strategies merit further consideration by researchers, physicians, healthcare organizations and policy makers both in the UK and beyond. Failure to do so may result in healthcare staff becoming even more burntout, potentially leading…
View article: Partners at Care Transitions (PACT) <b>—e</b> xploring older peoples’ experiences of transitioning from hospital to home in the UK: protocol for an observation and interview study of older people and their families to understand patient experience and involvement in care at transitions
Partners at Care Transitions (PACT) <b>—e</b> xploring older peoples’ experiences of transitioning from hospital to home in the UK: protocol for an observation and interview study of older people and their families to understand patient experience and involvement in care at transitions Open
Introduction Length of hospital inpatient stays have reduced. This benefits patients, who prefer to be at home, and hospitals, which can treat more people when stays are shorter. Patients may, however, leave hospital sicker, with ongoing c…
View article: ISQUA16-1444DEVELOPING A PATIENT-LED ELECTRONIC FEEDBACK SYSTEM FOR QUALITY AND SAFETY WITHIN AN EXISTING ELECTRONIC HEALTH RECORD
ISQUA16-1444DEVELOPING A PATIENT-LED ELECTRONIC FEEDBACK SYSTEM FOR QUALITY AND SAFETY WITHIN AN EXISTING ELECTRONIC HEALTH RECORD Open
Explore the feasibility of renal patients, healthcare professionals and researchers working in partnership to develop a patient-led quality and safety feedback system within an existing electronic health record (EHR), known as Renal Patien…
View article: The role of emotion in patient safety: Are we brave enough to scratch beneath the surface?
The role of emotion in patient safety: Are we brave enough to scratch beneath the surface? Open
Healthcare professionals work in emotionally charged settings; yet, little is known about the role of emotion in ensuring safe patient care. This article presents current knowledge in this field, drawing upon psychological approaches and e…
View article: Understanding diagnostic error: looking beyond diagnostic accuracy
Understanding diagnostic error: looking beyond diagnostic accuracy Open
Whether a diagnosis is correct or incorrect is often used to determine diagnostic performance despite there being no valid measure of diagnostic accuracy. In this paper we draw on our experience of conducting research on diagnostic error a…