Jayashankar M. Swaminathan
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View article: Charting the Future of Blockchain in Operations and Supply Chain Management: Opportunities and Challenges
Charting the Future of Blockchain in Operations and Supply Chain Management: Opportunities and Challenges Open
View article: AI and Operations: A Foundational Framework of Emerging Research and Practice
AI and Operations: A Foundational Framework of Emerging Research and Practice Open
View article: Optimal Mechanization Investments in Resource Constrained Farming
Optimal Mechanization Investments in Resource Constrained Farming Open
View article: Operations Management Research: Relevance and Impact
Operations Management Research: Relevance and Impact Open
Problem definition: A fundamental issue faced by operations management researcher relates to striking the right balance between rigor and relevance in their work. Another important aspect of operations management research relates to influe…
View article: Renewable Energy Investments for Utilities Facing Supply Targets and Intermittency
Renewable Energy Investments for Utilities Facing Supply Targets and Intermittency Open
View article: Electricity Pricing Rules with Residential Solar-plus-Storage: Economic and Environmental Impacts
Electricity Pricing Rules with Residential Solar-plus-Storage: Economic and Environmental Impacts Open
View article: Impact of Market Thickness and Heterogeneity on Matches in Online Marketplaces with Active Providers
Impact of Market Thickness and Heterogeneity on Matches in Online Marketplaces with Active Providers Open
View article: Measuring Consistency in Service Delivery: Examining the Effect of Process Standardization on Hospital Performance
Measuring Consistency in Service Delivery: Examining the Effect of Process Standardization on Hospital Performance Open
View article: Using Feed Supplements to Curb Livestock Methane Emissions? The Role of Endogenous Production
Using Feed Supplements to Curb Livestock Methane Emissions? The Role of Endogenous Production Open
View article: Optimal Allocation of Limited Inventory among Multi-class Customers with Finite Populations
Optimal Allocation of Limited Inventory among Multi-class Customers with Finite Populations Open
View article: Issue Information
Issue Information Open
Social embeddedness and supply chains: Doing business
View article: Leveraging the Experience: Exploration and Exploitation in Gig Worker Learning Process
Leveraging the Experience: Exploration and Exploitation in Gig Worker Learning Process Open
View article: Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores
Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores Open
In this paper we use micro-level data on store traffic, sales and labor from 41 stores of a large retail chain to identify the extent of understaffing in retail stores and quantify its impact on sales and profitability. We show how traffic…
View article: Boiling Frogs: Pricing Strategies for a Manufacturer Adding a Direct Channel that Competes with the Traditional Channel
Boiling Frogs: Pricing Strategies for a Manufacturer Adding a Direct Channel that Competes with the Traditional Channel Open
In this paper, we analyze a scenario where a manufacturer with a traditional channel partner (i.e., a retailer) opens up a direct Internet channel that is in competition with the traditional channel partner. We first consider that in order…
View article: Managing Collaborative Care for Diabetes and Depression
Managing Collaborative Care for Diabetes and Depression Open
View article: Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace
Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace Open
View article: Carrot or Stick? Supplier Diversity and its Impact on Carbon Emission Reduction Strategies
Carrot or Stick? Supplier Diversity and its Impact on Carbon Emission Reduction Strategies Open
View article: Customer Learning in Call Centers From Previous Waiting Experiences
Customer Learning in Call Centers From Previous Waiting Experiences Open
Designing modern call centers requires an understanding of callers' patience and abandonment behavior. Using a Cox regression analysis, we show that callers' abandonment behavior may differ based on their contact history, and changes acros…
View article: Net-Metered Distributed Renewable Energy: A Peril for Utilities?
Net-Metered Distributed Renewable Energy: A Peril for Utilities? Open
View article: Blockchain Adoption for Combating Deceptive Counterfeits
Blockchain Adoption for Combating Deceptive Counterfeits Open
View article: Big Data Analytics for Rapid, Impactful, Sustained, and Efficient (RISE) Humanitarian Operations
Big Data Analytics for Rapid, Impactful, Sustained, and Efficient (RISE) Humanitarian Operations Open
There has been a significant increase in the scale and scope of humanitarian efforts over the last decade. Humanitarian operations need to be - rapid, impactful, sustained and efficient (RISE). Big data offers many opportunities to enable …
View article: Personal Fabrication as an Operational Strategy: Value of Delegating Production to Customer
Personal Fabrication as an Operational Strategy: Value of Delegating Production to Customer Open
View article: Modeling the Dynamics of Supply Chains
Modeling the Dynamics of Supply Chains Open
Institute for Software Research
View article: A Prologue to the Special Issue on Not‐for‐Profit Operations Management
A Prologue to the Special Issue on Not‐for‐Profit Operations Management Open
View article: Are Strategic Customers Bad for a Supply Chain?
Are Strategic Customers Bad for a Supply Chain? Open
View article: Buyback Pricing of Durable Goods in Dual Distribution Channels
Buyback Pricing of Durable Goods in Dual Distribution Channels Open