Jo Bell Whitlatch
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View article: Guide to Reference: Essential General Reference and Library Science Sources
Guide to Reference: Essential General Reference and Library Science Sources Open
Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference a…
View article: Decision-making for persons with cognitive impairment and their family caregivers
Decision-making for persons with cognitive impairment and their family caregivers Open
Despite the large number of persons affected by cognitive impairment, very little is known about how they and their families make choices and decisions about everyday living and long-term care. Moreover, few studies have examined the conce…
View article: Evaluating Reference Services in the Electronic Age
Evaluating Reference Services in the Electronic Age Open
INA N ELECTRONIC ERA, THE EVALUATION OF REFERENCE and related in-formation services should still be based on the same principles used to eval-uate traditional face-to-face reference services and printed reference tools. Traditional researc…
View article: Patron Online Catalog Success
Patron Online Catalog Success Open
This project explored the role of the online catalog in library user success.Three different studies were conducted to provide a more in-depth picture of online catalog use in three aspects of library research-as part of the reference proc…
View article: Unobtrusive Studies and the Quality of Academic Library Reference Services
Unobtrusive Studies and the Quality of Academic Library Reference Services Open
This article uses empirical data from a recent obtrusive study of reference performance to explore content validity and assumptions regarding unobtrusive studies.Data collected by the author support the contention that improvements are hig…
View article: Academic Library Services: The Literature of Innovation
Academic Library Services: The Literature of Innovation Open
Innovation has the potential for increasing the effectiveness of information service. As a result of this interest in innovation, organizational theorists have begun to explore the effect of organizational design upon flexibility, creativi…
View article: Library Use Patterns Among Full- and Part-Time Faculty and Students
Library Use Patterns Among Full- and Part-Time Faculty and Students Open
Trends in higher education are toward part-time students and majors in professional fields which are associated with low library use.Research findings at San jose University, California, and other academic libraries, demonstrate that decli…