Keith Townsend
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View article: Managing Psychosocial Health Risks in the Australian Construction Industry: A Holistic Hazard Management Intervention
Managing Psychosocial Health Risks in the Australian Construction Industry: A Holistic Hazard Management Intervention Open
This study presents a case study of a holistic, psychosocial hazard management intervention program in a project-based, remote workforce in the Australian construction industry. There is a dearth of research on targeted, integrative, multi…
View article: Sexual Harassment and Assaults, Coping, and Posttraumatic Stress Disorder Among Australian Ambulance Personnel
Sexual Harassment and Assaults, Coping, and Posttraumatic Stress Disorder Among Australian Ambulance Personnel Open
This cross‐sectional study aims to explore the exposure to sexual harassment and assaults, coping, and posttraumatic stress disorder (PTSD) and their associations among Australian ambulance personnel. The study was conducted on 492 stratif…
View article: Technology and Its Influence on Teleworker Well‐Being: A Systematic Review
Technology and Its Influence on Teleworker Well‐Being: A Systematic Review Open
The dramatic increase in teleworking, or remote work facilitated by technology, has spurred debate regarding potential effects upon individual well‐being. Whilst teleworking has been shown to provide many benefits for individuals, our revi…
View article: The Critical Role of Psychological Risk and Safety in Eliciting Worker Well‐Being
The Critical Role of Psychological Risk and Safety in Eliciting Worker Well‐Being Open
Psychosocial factors are well‐known determinants of workers' health and well‐being, and considerable research exists on how organisations can manage stress at work. Most existing research draws on theories from psychological sciences and a…
View article: Associations between employees’ alcohol consumption, insomnia and HR management strength
Associations between employees’ alcohol consumption, insomnia and HR management strength Open
Background Understanding of hazardous alcohol drinking and insomnia among Australian ambulance personnel is limited. Australian ambulance organizations have strengthened their organizational human resource management (HRM) to promote their…
View article: The more things change, the more things stay as they are!
The more things change, the more things stay as they are! Open
This chapter offers insights into the genesis of How to Keep Your Research Projext on Track emphasising that research projects rarely go smoothly. It provides an introduction to the second edition highlighting how contributors were asked t…
View article: Towards an Evidence-Based Critical Incidents and Suicides Response Program in Australian Construction
Towards an Evidence-Based Critical Incidents and Suicides Response Program in Australian Construction Open
Fatal and non-fatal accidents and suicides at work pose a substantial threat to workers’ physical and psychological safety, particularly within the construction industry. Managing these incidents is an essential component of workplace heal…
View article: Multidimensional frontline management styles: testing HRM strength, workgroup loyalty and helping behaviours
Multidimensional frontline management styles: testing HRM strength, workgroup loyalty and helping behaviours Open
Purpose This study aims to investigate the relationships between various frontline management (FLM) styles, human resource management system (HRM) system strength and employees' helping behaviours as a form of organisational citizenship be…
View article: Exploring nurses’ postturnover experiences in their new employment: A self-determination and job-fit perspective
Exploring nurses’ postturnover experiences in their new employment: A self-determination and job-fit perspective Open
Nurses are known for having to work in a demanding work environment. As a result of this, nurses often quit their job, hoping to get better working conditions elsewhere. In this wave of change, how do nurses experience postturnover re-empl…
View article: Psychosocial Hazards in the Northern Territory Building and Construction Industry: A Profile of Job Demands and Job Resources in a Jurisdiction and Industry with High Rates of Suicide
Psychosocial Hazards in the Northern Territory Building and Construction Industry: A Profile of Job Demands and Job Resources in a Jurisdiction and Industry with High Rates of Suicide Open
The work environment for building workers in Australia’s Northern Territory (NT) is characterised by concerningly high rates of distress and suicide at both a jurisdictional and an industry level. Work-related psychosocial hazards are know…
View article: How are frontline managers supported in the performance management process?
How are frontline managers supported in the performance management process? Open
Purpose Existing research has ignored the perspectives of frontline managers (FLMs) in relation to the support they receive. This study aims to understand the extent to which and how other organisational actors support FLMs in their implem…
View article: Line managers and extreme work: a case study of human resource management in the police service
Line managers and extreme work: a case study of human resource management in the police service Open
There are some professionals whose work is always prone to extremes; emergency service workers would fit in to this category. These extremes, however, have typically been short-term aspects of the role punctuated by long periods of normali…
View article: The Workforce Experience of People who Provide Unpaid Family Eldercare: A Review and Research Agenda
The Workforce Experience of People who Provide Unpaid Family Eldercare: A Review and Research Agenda Open
We systematically reviewed quantitative studies of employees with non-work responsibilities for elderly family members and friends. We report on the overall prevalence and trends in research approaches relating to the examination of key fa…
View article: Issue Information
Issue Information Open
Aims and ScopeAsia Pacific Journal of Human Resources is an applied, peer-reviewed journal which aims to communicate the development and practice of the field of human resources within the Asia Pacific region.The journal publishes the resu…
View article: Examining the Ability, Motivation and Opportunity (AMO) framework in HRM research: Conceptualization, measurement and interactions
Examining the Ability, Motivation and Opportunity (AMO) framework in HRM research: Conceptualization, measurement and interactions Open
Despite the increasing popularity of the Ability, Motivation, Opportunity (AMO) framework in the Human Resource Management (HRM) field, AMO research is at a crossroads in theoretical and empirical development. This is due to (a) a lack of …
View article: Line managers in human resource management: theory, analysis and new developments
Line managers in human resource management: theory, analysis and new developments Open
Line managers have played a role in organisations for as long as organisations have existed; in fact, it is commonly accepted that ‘management’ has been around for centuries prior to the ‘industrialised era’. Davidson and Griffin (2000) ar…
View article: The debateable leadership role of frontline managers
The debateable leadership role of frontline managers Open
There appears to be a subtle shift in organisational rhetoric in certain areas to refer to frontline managers as 'frontline leaders'. This chapter is an empirical investigation into this phenomena to understand the way frontline managers s…
View article: Embedding reciprocity in human resource management: A social exchange theory of the role of frontline managers
Embedding reciprocity in human resource management: A social exchange theory of the role of frontline managers Open
This article focuses on frontline managers (FLM) who, until recently, have been neglected as key actors in the implementation of human resource management policies and subsequent employee performance outcomes. This research finds that FLMs…
View article: High reliability Human Resource Management (HRM): A system for high risk workplaces
High reliability Human Resource Management (HRM): A system for high risk workplaces Open
High Performance Work Systems (HPWS) research is based on the search for the most suitable bundle of complementary practices appropriate for the organisation and its operating environment. We examine the contents of a HPWS in organisations…
View article: HRM system strength and employee well‐being: the role of internal process and open systems
HRM system strength and employee well‐being: the role of internal process and open systems Open
This article draws on HRM system strength to further a process‐based understanding of how HRM can impact employee well‐being. The research contributes to new understanding using internal process climate as a mediator in the HR system stren…
View article: Guest editorial
Guest editorial Open
The motivation in proposing this special issue was to explore the links between human capital, high involvement work and well-being. In this overview, we review the state of the art of research on human capital, high involvement work and w…
View article: Violence at work in the ambulance service: the role of HRM and other systems
Violence at work in the ambulance service: the role of HRM and other systems Open
Purpose Paramedics' work environment is constantly changing and unpredictable. Controlling environmental risks is difficult for the HR department and requires support of external systems such as unions and policymakers. Acknowledging envir…
View article: The role of peer‐to‐peer voice in severe work environments: organisational facilitators and barriers
The role of peer‐to‐peer voice in severe work environments: organisational facilitators and barriers Open
Encouraging and facilitating employee voice among frontline employees is important in organisations to draw out problems and issues that can potentially be addressed and mitigated by organisational policies and practices. Using Conservatio…
View article: Understanding HRM philosophy for HPWS and employees' perceptions
Understanding HRM philosophy for HPWS and employees' perceptions Open
Purpose The purpose of this paper is to understand the role of HRM philosophy for HPWS formulation and implementation, as well as to investigate its role to improve employee perceptions of HPWS. Design/methodology/approach A qualitative st…
View article: Frontline managers' implementation of the formal and informal performance management systems
Frontline managers' implementation of the formal and informal performance management systems Open
Purpose The implementation of performance management is the responsibility of managers; more importantly, a key part of a frontline manager's role is ensuring that frontline employees are performing by meeting organisational goals. Existin…
View article: Situating line managers towards the centre of employee voice research
Situating line managers towards the centre of employee voice research Open
The notion of employee voice has been well established in the earlier chapters of this volume. In this chapter, the authors explore the important role of line managers in facilitating and managing employee voice. Despite the integral role …
View article: Skilled migrant employees' perceptions of support from line managers
Skilled migrant employees' perceptions of support from line managers Open
Purpose This paper explores the experiences of non-English-speaking background (NESB) skilled employees working in Australian workplaces, their perceptions of managers' actions and how a lack of employee involvement and participation (EIP)…