Ladislav Kunc
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View article: Distinguish Sense from Nonsense: Out-of-Scope Detection for Virtual Assistants
Distinguish Sense from Nonsense: Out-of-Scope Detection for Virtual Assistants Open
Out of Scope (OOS) detection in Conversational AI solutions enables a chatbot to handle a conversation gracefully when it is unable to make sense of the end-user query. Accurately tagging a query as out-of-domain is particularly hard in sc…
View article: Distinguish Sense from Nonsense: Out-of-Scope Detection for Virtual Assistants
Distinguish Sense from Nonsense: Out-of-Scope Detection for Virtual Assistants Open
Out of Scope (OOS) detection in Conversational AI solutions enables a chatbot to handle a conversation gracefully when it is unable to make sense of the end-user query. Accurately tagging a query as out-of-domain is particularly hard in sc…
View article: Benchmarking Language-agnostic Intent Classification for Virtual Assistant Platforms
Benchmarking Language-agnostic Intent Classification for Virtual Assistant Platforms Open
Current virtual assistant (VA) platforms are beholden to the limited number of languages they support. Every component, such as the tokenizer and intent classifier, is engineered for specific languages in these intricate platforms. Thus, s…
View article: Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations
Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations Open
Haode Qi, Lin Pan, Atin Sood, Abhishek Shah, Ladislav Kunc, Mo Yu, Saloni Potdar. Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Pape…
View article: Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations
Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations Open
Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users' text input. There are three primary challenges in designing robust and accurate intent detection mode…
View article: Benchmarking Intent Detection for Task-Oriented Dialog Systems.
Benchmarking Intent Detection for Task-Oriented Dialog Systems. Open
Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users' text input. There are three primary challenges in designing robust and accurate intent detection mode…