Loo Geok Pee
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Author Swipe
View article: Who sells knowledge online? An exploratory study of knowledge celebrities in China
Who sells knowledge online? An exploratory study of knowledge celebrities in China Open
Purpose This study explores identity signaling used by an emerging class of knowledge celebrities in China – Knowledge Wanghong – who sell knowledge products on online platforms. Because identity signaling may involve constructing unique o…
View article: Community’s knowledge need and knowledge sharing in Wikipedia
Community’s knowledge need and knowledge sharing in Wikipedia Open
Purpose In practice, showing the community’s need for knowledge (e.g. listing requests for new articles) is used to drive knowledge sharing in Wikipedia. Yet, theoretical understanding of how it influences one’s knowledge sharing is still …
View article: E-store loyalty: Longitudinal comparison of website usefulness and satisfaction
E-store loyalty: Longitudinal comparison of website usefulness and satisfaction Open
Customer loyalty is vital to the survival of online stores. Many cross-sectional studies have shown that e-store loyalty is strongly affected by perceived website usefulness (PU) and satisfaction with a purchase experience. By its very nat…
View article: Motivations and Knowledge Sharing in Crowdsourcing
Motivations and Knowledge Sharing in Crowdsourcing Open
Poster presented at the 2017 International Conference on Knowledge Management. This paper proposes that motivating factors of crowdsourcing are conceptually distinct, and that the distinction has differential effects on complexity of task …
View article: Employees’ online knowledge sharing: the effects of person-environment fit
Employees’ online knowledge sharing: the effects of person-environment fit Open
Purpose Various individual and environmental factors influencing employees’ online knowledge sharing have been identified, but the understanding regarding these has been mostly limited because of their independent and direct effects our un…
View article: Negative Online Consumer Reviews
Negative Online Consumer Reviews Open
This study proposes that managing the marketing variables of product information, price, promotion and product distribution can mitigate the impact of negative online reviews (NOR). NOR are often inevitable, have a much wider reach, dwell …