Maria Åkesson
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View article: Value Co-creation Through Collaboration: The Case of Efficient Load Out
Value Co-creation Through Collaboration: The Case of Efficient Load Out Open
Using the case of efficient load out (ELO), a digital solution offered by Volvo Group, this chapter illustrates how activities can lead to a service-oriented value co-creation approach among actors during the development of a digital solut…
View article: Realization and unrealization of servitization through everyday micro-level activities: The interplay between servitization practices, practitioners, and praxis
Realization and unrealization of servitization through everyday micro-level activities: The interplay between servitization practices, practitioners, and praxis Open
In this study, the strategy-as-practice (SAP) perspective was adopted to gain a deeper understanding of how servitization is realized and unrealized through everyday micro-level activities. Three concepts that help understand servitization…
View article: Public value creation and robotic process automation: normative, descriptive and prescriptive issues in municipal administration
Public value creation and robotic process automation: normative, descriptive and prescriptive issues in municipal administration Open
Purpose This paper aims to highlight problems and opportunities for introducing digital automation in public administration (PA) and to propose implications for public value creation of robotic process automation (RPA) through the perspect…
View article: Service innovation in digitalized product platforms: An illustration of the implications of generativity on remote diagnostics of public transport buses
Service innovation in digitalized product platforms: An illustration of the implications of generativity on remote diagnostics of public transport buses Open
The digitalization of products stimulates service innovation and new business opportunities for industrial manufacturing firms. These opportunities are driven by generativity, which denotes digital technology's capacity in enabling organiz…
View article: Conceptual uncertainties in modelling the interaction between engineered and natural barriers of nuclear waste repositories in crystalline rocks
Conceptual uncertainties in modelling the interaction between engineered and natural barriers of nuclear waste repositories in crystalline rocks Open
Nuclear waste disposal in geological formations relies on a multi-barrier concept that includes engineered components – which, in many cases, include a bentonite buffer surrounding waste packages – and the host rock. Contrasts in materials…
View article: Creating a service platform – how to co-create value in a remote service context
Creating a service platform – how to co-create value in a remote service context Open
Purpose The purpose of this paper is to further develop the construct of service platform and to clarify the definition of service platform in an industrial context. To do so, an understanding of the foundations for service platforms, base…
View article: Ethics in Design : Guidelines for Ethical User Involvement
Ethics in Design : Guidelines for Ethical User Involvement Open
User participation in sensitive design situations is ethically challenging. In sensitive design situations, users are asked to share personal and private experiences, and fears and anxieties related to for example illness or impairment. De…
View article: Pre-dismantling THM modelling of the FEBEX in situ experiment.
Pre-dismantling THM modelling of the FEBEX in situ experiment. Open
FEBEX (Full-scale Engineered Barrier Experiment in Crystalline Host Rock) is a research and demonstration project that was initiated by ENRESA (Spain). The aim of the project is to study the behaviour of near-field components in a reposito…
View article: Designing Ubiquitous Media Services: Exploring the Two-Sided Market of Newspapers
Designing Ubiquitous Media Services: Exploring the Two-Sided Market of Newspapers Open
The two-sided market of newspapers with its two customer groups, readers and advertisers, is changing due to digitalization. This former stable and profitable market has lately suffered from both decreasing subscription and advertiser reve…
View article: Value Network Transformation - Digital Service Innovation in the Vehicle Industry
Value Network Transformation - Digital Service Innovation in the Vehicle Industry Open
This paper reports from preparations in an ongoing research study concerning how digital service innovation transforms value networks in the vehicle industry. The research study concerns digital services based on remote diagnostics systems…