Mark Ballermann
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View article: Patient Portal Implementation and Uptake: Qualitative Comparative Case Study
Patient Portal Implementation and Uptake: Qualitative Comparative Case Study Open
Background Giving patients access to their health information is a provincial and national goal, and it is critical to the delivery of patient-centered care. With this shift, patient portals have become more prevalent. In Alberta, the Albe…
View article: Patient Portal Implementation and Uptake: Qualitative Comparative Case Study (Preprint)
Patient Portal Implementation and Uptake: Qualitative Comparative Case Study (Preprint) Open
BACKGROUND Giving patients access to their health information is a provincial and national goal, and it is critical to the delivery of patient-centered care. With this shift, patient portals have become more prevalent. In Alberta, the Alb…
View article: Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study
Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study Open
Background Although electronic medical record (EMR)-tethered patient portals are common in other countries, they are still emerging in Canada. Objective We aimed to report user satisfaction and the effects of a patient portal on medical ap…
View article: Tracing the Decisions That Shaped the Development of MyChart, an Electronic Patient Portal in Alberta, Canada: Historical Research Study
Tracing the Decisions That Shaped the Development of MyChart, an Electronic Patient Portal in Alberta, Canada: Historical Research Study Open
Background Understanding how health organizations decide on information technology (IT) investments is imperative to ensure successful implementation and adoption. There is a high rate of failure and a tendency to downplay the complexity o…
View article: Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study (Preprint)
Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study (Preprint) Open
BACKGROUND Although electronic medical record (EMR)-tethered patient portals are common in other countries, they are still emerging in Canada. OBJECTIVE We aimed to report user satisfaction and the effects of a patient portal on medical…
View article: Tracing the Decisions That Shaped the Development of MyChart, an Electronic Patient Portal in Alberta, Canada: Historical Research Study (Preprint)
Tracing the Decisions That Shaped the Development of MyChart, an Electronic Patient Portal in Alberta, Canada: Historical Research Study (Preprint) Open
BACKGROUND Understanding how health organizations decide on information technology (IT) investments is imperative to ensure successful implementation and adoption. There is a high rate of failure and a tendency to downplay the complexity …
View article: <p>Utilization of computerized clinical decision support for potentially inappropriate medications</p>
Utilization of computerized clinical decision support for potentially inappropriate medications Open
Background: Electronic medical record (EMR) alerts may inform point of care decisions, including the decision to prescribe potentially inappropriate medications (PIM) identified in the Beers criteria. EMR alerts may not be considered relev…
View article: Emergency Physician Use of the Alberta Netcare Portal, a Province-Wide Interoperable Electronic Health Record: Multi-Method Observational Study
Emergency Physician Use of the Alberta Netcare Portal, a Province-Wide Interoperable Electronic Health Record: Multi-Method Observational Study Open
This study shows that the iEHR is well utilized at the 4 sites studied, and the usage patterns implied clinical value. Use of the ANP was highest in a paper-based academic center and lower in the centers using a commercial emergency depart…