Mark N. Franklin
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View article: Responsiveness to Patient Needs : Examining Its Role in Service Quality Perception in Corporate Health Care Settings
Responsiveness to Patient Needs : Examining Its Role in Service Quality Perception in Corporate Health Care Settings Open
This paper aims to determine the factors, influencing the level of service quality of corporate hospitals in South India, which were tested on the basis of data, from 180 respondents, collected through outpatient participants in five priva…
View article: From ideological congruence to satisfaction with democracy: how leverage can mitigate the ill-effects of party polarization
From ideological congruence to satisfaction with democracy: how leverage can mitigate the ill-effects of party polarization Open
The impact of party polarization on voter satisfaction is disputed. While a direct negative effect is expected, polarization has also been found to clarify party policies, with indirect positive impact. This Note proposes a more direct sou…
View article: Early voting experiences and habit formation
Early voting experiences and habit formation Open
Research has shown that first-time voting experiences affect subsequent voting behavior, with salient elections boosting subsequent turnout and non-salient ones suppressing it. We challenge this view. Following research on the context-depe…
View article: Replication Data for: Early Voting Experiences and Habit Formation
Replication Data for: Early Voting Experiences and Habit Formation Open
Research has shown that first-time voting experiences affect subsequent voting behavior, with salient elections boosting subsequent turnout and non-salient ones supressing it. We challenge this view. Following research on the context-depen…
View article: Clarity of voter choices: neglected foundation for ideological congruence
Clarity of voter choices: neglected foundation for ideological congruence Open
Ideological congruence between voters and governments is desirable, the wisdom goes, because it implies enactment of policies close to those preferred by voters. Party polarization plays a paradoxical role here: more polarization reduces v…
View article: The 2019 European Elections: something old, something new, something borrowed, and something green
The 2019 European Elections: something old, something new, something borrowed, and something green Open
In the aftermath of a European Parliament (EP) election, there are normally two prominent aspects that receive attention by scholars and experts: the turnout rate and whether the Second Order Election (SOE) model proposed by Reif and Schmi…
View article: Why issue-based strategies won’t help Trump win re-election
Why issue-based strategies won’t help Trump win re-election Open
The US presidential election on 3 November will be watched closely in Europe. Drawing on recent survey evidence, Davide Angelucci, Lorenzo De Sio, Morris P. Fiorina and Mark N. Franklin illuminate the challenge facing Donald Trump in his b…
View article: From issues to goals: a novel conceptualisation, measurement and research design for comprehensive analysis of electoral competition
From issues to goals: a novel conceptualisation, measurement and research design for comprehensive analysis of electoral competition Open
The analysis of issue politics has long suffered from a fragmentation between valence and positional conceptualisations, preventing the effective development of a general model of issue-based party competition. Building on an overview of t…