Moita Júnior
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View article: MODELING THE SCALE OF SATISFACTION AND THE VIRTUAL PLATFORM APPLIED TO THE EXPERIENCE OF SPECIALISTS AND USERS OF HEALTH SERVICES
MODELING THE SCALE OF SATISFACTION AND THE VIRTUAL PLATFORM APPLIED TO THE EXPERIENCE OF SPECIALISTS AND USERS OF HEALTH SERVICES Open
The index of people who evaluate public health negatively in Brazil reaches rates of 75% to 93% of dissatisfactionbetween 2012 and 2018. Moita (2019c) showed that the initiatives to measure quality and satisfaction in Brazilian healthare i…