Muhammad Pratama
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View article: The Influence of Service Quality Dimensions on Customer Satisfaction in Mr. Geprek MSME
The Influence of Service Quality Dimensions on Customer Satisfaction in Mr. Geprek MSME Open
This study investigates how service quality dimensions influence customer satisfaction at Mr. Geprek, a culinary Micro, Small, and Medium Enterprise (MSME) at Lampung University. Small and Medium Enterprises significantly contribute to Ind…
View article: Standardization of Man-Hours Requirements in Multi-Years Projects in the Indonesian Shipyard Industry
Standardization of Man-Hours Requirements in Multi-Years Projects in the Indonesian Shipyard Industry Open
The shipbuilding industry plays a vital role in international trade, with ship construction being a complex technical process requiring skilled labor. This study aims to analyze and develop a standardized estimation model for man-hour (MAN…
View article: Prinsip Kesantunan Berbahasa Dosen dan Mahasiswa di Kelas Pembelajaran Bahasa Inggris sebagai Bahasa Asing (EFL)
Prinsip Kesantunan Berbahasa Dosen dan Mahasiswa di Kelas Pembelajaran Bahasa Inggris sebagai Bahasa Asing (EFL) Open
This investigation examines the implementation of linguistic politeness in English as Foreign Language (EFL) instruction in Karawang, with particular emphasis on faculty-student interactions. Utilizing an ethnographic qualitative methodolo…
View article: Analisis Pengelolaan Logistik Farmasi di Instalasi Farmasi RSUD Raden Mattaher Selama Pandemi Covid-19
Analisis Pengelolaan Logistik Farmasi di Instalasi Farmasi RSUD Raden Mattaher Selama Pandemi Covid-19 Open
The efficiency of the pharmaceutical logistics management process can indirectly affect the balance of pharmaceutical supplies in hospitals. The aim of this research is to analyze the management of pharmaceutical logistics at Raden Mattahe…