Neveen Mansour
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View article: THE POWER OF INTEGRATION TOWARDS SUSTAINABLE PERFORMANCE: A MODEL TO MINIMIZE TECHNOSTRESS AMONG FRONTLINE RESTAURANT EMPLOYEES BY COMBINING JOB AND EMPLOYEE RESOURCES
THE POWER OF INTEGRATION TOWARDS SUSTAINABLE PERFORMANCE: A MODEL TO MINIMIZE TECHNOSTRESS AMONG FRONTLINE RESTAURANT EMPLOYEES BY COMBINING JOB AND EMPLOYEE RESOURCES Open
To develop a model that integrates restaurant and employee resources to overcome technostress and achieve sustainable performance. This qualitative study is based on twenty-two semi-structured interviews with restaurant managers and frontl…
View article: Customers’ behavioral intensions towards gas stations fast-food outlets in Egypt.
Customers’ behavioral intensions towards gas stations fast-food outlets in Egypt. Open
With the Egyptians' changing lifestyle, especially working people and students are seeking easy access and rapid solutions. Gas stations convenience stores are continuing to grow and attract more customers. This study aims to determine how…
View article: JOB CRAFTING AND ORGANIZATIONAL COMMITMENT: THE MEDIATING ROLE OF PERSON-JOB FIT IN THE FOOD AND BEVERAGE SECTOR
JOB CRAFTING AND ORGANIZATIONAL COMMITMENT: THE MEDIATING ROLE OF PERSON-JOB FIT IN THE FOOD AND BEVERAGE SECTOR Open
Purpose – Job crafting plays an essential role in job design since it is a new approach from the employee’s perspective to the manager. However, little research has investigated the hotel industry’s job crafting, particularly in the food a…
View article: Age, Gender, and Job Differences in Job Crafting Behaviour among Food and Beverage Employees of Five-star Hotels
Age, Gender, and Job Differences in Job Crafting Behaviour among Food and Beverage Employees of Five-star Hotels Open
Job crafting helps employees improve their professions by enhancing their proactive and innovative skills, resulting in increased job fitness and superior competitive advantages for the establishment. This study explores the differences in…
View article: Evaluation of Balanced Scorecard Practices and Their Impacts on Employees' Performance in Hotels
Evaluation of Balanced Scorecard Practices and Their Impacts on Employees' Performance in Hotels Open
This research aims to evaluate the balanced scorecard practices and their impacts on employees' performance in five-star hotels in Cairo, Egypt. This paper considers a wide range of background information and a literature review that focus…
View article: Assessment of Learning and Growth Perspective as One of Balanced Scorecard Dimensions and Its Impact on Employees' Performance in Five-star Hotels
Assessment of Learning and Growth Perspective as One of Balanced Scorecard Dimensions and Its Impact on Employees' Performance in Five-star Hotels Open
Purpose-The hospitality industry based on performance of employees so, this paper aims to assessment of learning and growth perspective as one of balanced scorecard dimensions and its impact on employees' performance in five-star hotels in…
View article: Assessing the Impact of Situational Leadership Style on Enhancing Employee Performance in Quick Service Restaurants
Assessing the Impact of Situational Leadership Style on Enhancing Employee Performance in Quick Service Restaurants Open
Several researches have dealt with leadership style and its impact on employee performance.With that in mind, this study will inspect the impact of one of the leadership styles (situational leadership style) on employee performance among l…
View article: Evaluating the Hotel Inspection Process and the Mechanism of Appointing the Inspectors at the Egyptian Ministry of Tourism
Evaluating the Hotel Inspection Process and the Mechanism of Appointing the Inspectors at the Egyptian Ministry of Tourism Open
View article: Assessing the Hotel Inspection Procedures of the Ministry of Tourism in Five Star Hotels in Greater Cairo
Assessing the Hotel Inspection Procedures of the Ministry of Tourism in Five Star Hotels in Greater Cairo Open
View article: Integrating Sustainability into Education: At Egyptian Tourism and Hotel Faculties
Integrating Sustainability into Education: At Egyptian Tourism and Hotel Faculties Open
The aim of this paper is to: a) provide an overview of Education for sustainability (EfS), b) discuss the importance of implementing sustainability into education at the Egyptian tourism and hotel management faculties, c) explain the neces…
View article: Investigating the Effects of Using Simulation Training on Hotel Front-Office Employees’ Performance
Investigating the Effects of Using Simulation Training on Hotel Front-Office Employees’ Performance Open
Human performance in hospitality organizations is affected by various elements; one of these elements is employees training.One method of preparing employees to business world complexity could be incorporating simulation training into thei…
View article: Investigating the Customers' Perceptions towards the Impact of Rumours on the Popularity of Quick Service Restaurant Chains in Egypt
Investigating the Customers' Perceptions towards the Impact of Rumours on the Popularity of Quick Service Restaurant Chains in Egypt Open
Quick Service Restaurants (QSRs) is always characterized by being intangible and highly affected by word of mouth. Sometimes word of mouth could result in either positive or negative rumours about the restaurants especially the brand ones.…
View article: Student Perceptions of Lecturer-Website as a Blended Learning Platform in Tourism and Hotel Management
Student Perceptions of Lecturer-Website as a Blended Learning Platform in Tourism and Hotel Management Open
Several non-traditional learning opportunities and online instructions have been adopted in the universities and other educational institutions during the past decades.The adaptation of e-learning in higher education has many advantages bu…